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CellPhoneCases
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CellPhoneCases

cellphonecases.com
District of Columbia
1 review
0 helpful votes
Follow Sam W.
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I was going to buy the apple clear mag safe case which I still might but I wanted to give this case a go - and it works amazing and holds really well! I will prob end up ordering like a handful to just have on hand since they are so cheap in the price.

Date of experience: August 25, 2021
Oregon
1 review
0 helpful votes
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Quality Case
March 19, 2021

I stumbled upon this website while looking for a new case for my daughters phone. She is young and can be clumsy and drop it so I wanted to get something that was durable and would last. I decided to go with the expedited shipping which was only $4.99 more and that includes anywhere in the US!

Date of experience: March 19, 2021
Canada
1 review
1 helpful vote
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So far not impressed
January 23, 2020

Ordered cases over a week ago, still no cases yet. A week is a long time these days considering other companies can deliver things in 24 hrs. The shipping tracker does not update or notify me of updates. No activity for over 3 days. I would never have ordered from them had I known they'd be like this. And they blame DHL. "It's not our fault, it left our warehouse in 24 hrs". Well I don't care, I did no business with DHL, I did business with you, you are responsible for ensuring fast delivery and good customer service etc. DHL has no obligation to me.
Horrible way to do business.

Date of experience: January 23, 2020
Georgia
1 review
0 helpful votes
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Nobody home
January 25, 2022

I had previously bought a case from these people and it is wearing out, and since I kept getting their ads I decided to order another. I-Phone 11 case ordered... and I-Phone 5 case received. Will not work. I have emailed twice and telephoned once (left a message) in the past week, and still nothing. Will not give them any more business and will advise others to avoid. If anyone at the business reads this, see order #*******.

Date of experience: January 25, 2022
Washington
1 review
0 helpful votes
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I wanted added protection without bulk. It is attractive and seems to work as expected, but only more time could make my responses more meaningful. The description did not make clear, if there was a screen protector; there is not...

Date of experience: August 23, 2021
Australia
1 review
2 helpful votes
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Disgraceful.
February 7, 2017

Ordered 2 wireless chargers. Nearly 4 weeks later package turns up with... 2 usb cables. Message support requesting 2 chargers be sent out, proforma reply says "your product was shipped on..." which I already knew as I had received it already (without chargers). Contact again with same request... Nothing. And a third time... Nothing. How can a company like this trade? What a disgrace. DO NOT PURCHASE ANYTHING FROM HERE!

Date of experience: February 7, 2017
Florida
1 review
0 helpful votes
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Great Protective Case
March 25, 2021

I am one of those people that takes their phone everywhere so dropping it is inevitable eventually. Thus, I need a very sturdy case. I feel very good about this case and it's ability to protect my phone from myself. I ordered a different case for my husband who primarily leaves his phone at home. He was jealous when he saw my case. It is slightly bulkier than his that just outlines the phone but is nothing like the bulkiness of the Otterbox. I would order this case again.

Date of experience: March 24, 2021
GB
2 reviews
1 helpful vote
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Sent numerous emails to customer services as my product had not arrived. Eventually arrived after 2 weeks but it's the wrong item. Website says suitable for iPhone 6 but totally not - unless it's for an iphone 6 in the land of Giants!

Have sent emails saying I wish to return but guess what - still no response. I am going through Paypal now as I read on previous reviewer had done. WHY-O-WHY?

Date of experience: August 2, 2017
California
1 review
0 helpful votes
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Excellent case
June 6, 2021

Excellent case. Really nice case. Was hesitant due to it being sponsored and a brand I didn't recognize but I am very happy. Great quality and feel. Fits snugly. Definitely competes with the big brands at half the price. The changeable buttons is a nice bonus. Quality piece. Thank you

Date of experience: June 6, 2021
Canada
1 review
0 helpful votes
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You would think this is a $50 case judging by the look and quality! It's very protective but slim and has a great grip and makes the phone super easy to hold. It seems very durable and what I love most is that it doesn't show every little fingerprint. Best clear case ever.

Date of experience: July 18, 2021
California
6 reviews
0 helpful votes
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Fantastic
March 24, 2021

I only provide real reviews and this case is just as described. It fit perfectly on my new phone Pro and looks great. I was worried it would be too slick but it has just the right balance of flexibility and firmness. I love that the buttons are so easy to push and the cutouts are in exactly the right places. I may get more in different colors just to be able to swap out at times.

Date of experience: March 23, 2021
Michigan
1 review
20 helpful votes
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Rugged and protective
March 25, 2021

I thought my new iPhone 7 was so thin that I had to take extra care each time I picked it up. The Impact Strong case makes it easy to pick up. There's a tiny bit of clearance front and back, so if you drop it on its screen or back, the phone doesn't touch the floor. I've dropped it twice and both times I was so glad I had this case. If you keep your phone in your pocket, you may find this a bit too chunky. I have it in my back pocket only when walking, and it's fine for me.

Date of experience: March 25, 2021
Canada
1 review
3 helpful votes
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I live in Toronto Canada. I'd ordered iPhone Charging/Sync cables which I received almost after one month. As per the tracking, it took almost 10 days to reach to the Canada border. But the tracking system stops updating once parcel arrives in Canada. It took three weeks to arrive to my place, during that period i'd no clue what happened to parcel and whether I'll ever get it. I wish I'd ordered the same from Amazon which would have arrived within 5 business days. I would not recommend if you live in Canada unless you have lots and lots of patience. Good luck!

Date of experience: May 21, 2020
Australia
1 review
1 helpful vote
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I ordered screen protectors for the Huawei mate pro 20 and they sent me a completely different screen cover. I emailed them with these photos and they are pretending that they are correct. As if there would be a more than 5cm grab on either side of the phone cover. I am furious. Waste of money. Don't bother

Date of experience: February 4, 2020
Canada
1 review
1 helpful vote
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Product never delivered
September 17, 2020

I ordered a cellphone case from this company 2 months ago and I'm still waiting for delivery.
I've been unable to log into their website as it doesn't recognize my email address as a client. Oddly though I'm receiving spam mail to the same email address every day from this company.
Don't buy from this company. It's nothing but a headache. Possibly fraudulent.

Date of experience: September 17, 2020
Texas
2 reviews
0 helpful votes
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Order screen protector and case for a LG Q7+ and revived for a different phone. Per their request items were send back for an exchange. That was almost 2 months ago. Haven't received correct items. Call several times left msg they don't respond or call back

Date of experience: November 7, 2020
California
1 review
2 helpful votes
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Worst company ever
February 23, 2018

Ordered a case for Maven 2 phone, received case for Overture 2. Customer service was rude after 3 attempts to contact them. Sent case back, shows they received it on 2/6/18. Still nothing, no replacement case, no refund. Definitely do not recommend this company. Buyer beware!

Date of experience: February 23, 2018
Canada
1 review
0 helpful votes
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Items take over a month to ship if you are located outside of the United States. This is not listed anywhere on their website, leaving you waiting for weeks and weeks and weeks for your item. It appears this is because they use the absolute cheapest ground shipping methods.

Date of experience: May 9, 2019
Michigan
1 review
1 helpful vote
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Dispute if needed
January 3, 2018

Took 11 days to receive order. Not sure why the shipping method chosen was used. Item broke 27 days after receipt. 30 day guarantee. Contacted cellphonecases.com. After reading all the poor reviews, also put in a charge card dispute to mark the day. They responded a week later. The one line answer seemed to want to include the 11 days of shipping in the 30 day guarantee. I asked for clarification. No reply. Charge card company reversed charges. Have a nice day.

Date of experience: January 3, 2018
GB
1 review
2 helpful votes
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Avoid at all costs. Ordered a case for iPhone 6 Plus. It arrived all scratched and damaged. They want me to PAY to send it back! Bloody cheek! Customer service almost non existent. They still have my money and I have a case I can't use. Will order from a reputable company in future.

Date of experience: August 22, 2017

Overview

CellPhoneCases has a rating of 2.6 stars from 634 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CellPhoneCases most frequently mention customer service, screen protector and credit card. CellPhoneCases ranks 204th among Mobile Accessories sites.

service
221
value
211
shipping
214
returns
212
quality
210
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