CellPhoneCases

Two damaged screen protectors received and no credit offered. I emailed numerous photos to show that the first screen protector appeared to have been damaged at the post office because the case was shattered as well. The second screen protector had a perfectly fine case upon being opened but the actual screen protector had been split in half and I believe that was done by someone inside prior to mailing. I can't recommend this company so save your money and time by ordering elsewhere!

Lousy customer service. Cant reach person to correct their error in sending wrong item. No phone number, operate out of post office box at ups store. Only receive canned responses, ie return policy, I pay postage and 20 percent restock fee for their error. Right, it was my fault, not. Do not take my word, just read all the online complaints and BBB complaints. Warn everyone you know about this piss poor company. If you have been taken by them, contact California Attorney Generals Office. Their is strength in numbers.

Great case, has protected my phone well from a few falls onto hard surfaces already. No cracks in the screen. Only complaint is I wish the side buttons were better demarcated tactilely, so you can feel where they are when not looking at the phone more easily.

Ordered a cell phone case here over a month ago, still has not arrived. Tracking dead-ends with "Left export facility" on July 31 (now August 23). Tried to contact Customer Service through their link and it does not work, so tried to contact them by replying to the "Reply" link on one of the numerous ad emails they are now sending me, and that was returned as undeliverable. There is no valid phone number in their contacts. I guess I should have read the other reviews before ordering.

Paid for expedited shipping. It'll be ten days. Can't talk to know one as the operate sole of line n never answer question I pd shipping n was to 2 ya 3 business days guaranteed. Well I tracked my order that itself was a pain n the butt. But finally found it. They use DHL the bring it part way the to post office. Then post office brings order to the house. So tell me how can expedited shipping work with two shipping company's. Don't pay for extra shipping it's a ploy to get hard workin people's money. I'll never order from em again. It was by accident anyways thought I was buying from another Co as there's company popped up n I didn't realize it. They won't be in business long doing that to customers. Rip cellphone cases. Com your days coming.

The first order all three glass protectors arrived cracked. The second order arrived the same day and that screen protect wasn't cracked. They were both in plastic cases which ponders the question how did one order get cracked and not the other. I'm wondering if the first order was shipped cracked. I tried to do quick return on the website but the site loops into infinity for returns. I've sent an email to support but not expecting much. I'm guessing they figure for $10 people will just forget the hassle of returning. I WANT MY $10!

I ordered 2 cellphone cases from this website based on the advertisement of shipping within 24 hours. At 48 hours after order, I inquired about cancelling order. I received an e-mail saying the order was in process and could not be cancelled. I then ordered 2 cases from a competitor. I paid for the next level above free shipping and they arrived before the cases from cellphonecases.com. I then returned my order from cellphonecases.com. The website says they offer refunds 7 business days after receiving the product. UPS tracking said cellphonecases.com received my order on Sept. 2,2020. Here it is October 7,2020 and I am still waiting on my refund.

When I selected my phone model from the menu, I didn't notice that cases for another model also populated. I selected a number of cases and a screen protector. At no time was there a warning that the case I selected might not be compatible with my phone. When I received them they were actually for the model similar to mine but they were too big. When I contacted cellphonecases.com, I was informed that it was my error so a 20% re-stocking fee would be assessed for a return. If I preferred an exchange I needed to go back to the website, find cases equal to the value I had paid and send the link(s) to a customer service rep or write them on a paper and enclose them with my returned items. The refund would take 7 business days. There were several warnings about conditions when NO Refund would be given. This is no way to retain customers. Don't buy if here if there's a chance you might to need to return something.

Case has a very sleek feel to it, not bulky at all. I liked it mostly because the blue matches my actual phone color. I gave it 4 stars rather than five simply because it's not as transparent as displayed. I can't see the Apple logo through the back like I had hoped.

I am highly disappointed in this company. My wife ordered a cellphone case for my Samsung 5 on June 5th. They gladly took money out of our account. They did ship out my phone case two weeks later but the case was in truth smaller than what they marketed. We called the number via research only yo leave a message. We followed instructions via their website how to return package and they would in 5 to 1p business days after verifying they got their product back. We never received our $19.00. I have called their 818 number. My wife has emailed their website email and we have yet to hear anything. Poor business model.

Got this after my old case crapped out on me. I have a bad habit of breaking phone screens, so I wanted something sturdy but fairly sleek. My last case was sooo heavy. This one is pretty lightweight but seems study enough to do the job. It's also easy to remove and put back on- which is good for me since I often take the case off to fit in my phone tripod set up to film videos. Love it!