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CellPhoneCases
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CellPhoneCases

cellphonecases.com
New York
1 review
0 helpful votes
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Solid tough case
June 9, 2021

Had this case on my iPhone 10XR and liked it enough to put on my 11 enough said really, I gave it 4 stars for easy to hold, but that may have more to do with the small size of my hands, hard for my to hold and type with one hand

Date of experience: June 9, 2021
New Jersey
1 review
0 helpful votes
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WORTH IT
July 19, 2021

I really recommend this case because the quality is amazing, the case didn't get yellowish after a period of time, and it visually looks GREAT! Also price is on point

Date of experience: July 18, 2021
California
1 review
0 helpful votes
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Great case.
August 1, 2021

The case feels solid, but not bulky. It leaves plenty of room for the screen and camera to be used w/o any issues. It fits well, and lets the phone's design come through. Great case!

Date of experience: July 30, 2021
Washington
1 review
0 helpful votes
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ARE YOU KIDDING ME?
November 17, 2020

I ordered a cell cover for my phone from their website. What they shipped will not even fit my phone!
I asked for a refund for THEIR ERROR. They replied to my request saying that I MUST PAY to return the case that they advertised and shipped in ERROR!

Date of experience: November 17, 2020
GB
1 review
3 helpful votes
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Total Fraud
March 13, 2016

Don't answer questions and there so called " Help Desk " have no idea is to how to provide a refund. Am now going for a total refund including Fees as I am fed up asking them questions.

Date of experience: March 13, 2016
Bangladesh
1 review
0 helpful votes
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Awesome cell phone cases
April 2, 2024
Updated review

I love my cell phone cases, i ordered two and received on time. Would highly recommended this cellphonecases company to my friends and family

Date of experience: April 2, 2024

Awesome cell phone cases
April 2, 2024
Previous review

I love my cell phone cases, i ordered two and received on time. Would highly recommended this cellphonecases company to my friends and family

Date of experience: April 2, 2024
GB
1 review
0 helpful votes
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Great case
April 19, 2021

This is my third tough armor case, only ever buy a new one when I get a new phone. Haven't broken a phone yet in one of these, so stick what's proven to work.

Date of experience: April 19, 2021
Alabama
1 review
0 helpful votes
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Avoid this company
December 12, 2019

The cell-protective glass phone did not fit my cell phone but they will not take it back
Because I open the box. I would never deal with this pathetic company.

Date of experience: December 12, 2019
Thailand
1 review
0 helpful votes
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Great Case
March 21, 2021

It really is scratch resistant. Had case for about 5 months now and I have dropped my phone a couple time and my phone has not cracked. Love this case

Date of experience: March 21, 2021
Peru
1 review
0 helpful votes
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Excellent product. I've had one on every iphone we've purchased in the last 3 years. It protected my phone when I dropped it. But it feels bulky when I type.

Date of experience: April 20, 2021
West Virginia
1 review
0 helpful votes
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Cellphonecases.com advertised a case that I bought as a hybrid case. However, the tuff company that makes the case does not list it as a hybrid case. Nor did it say hybrid on the packaging when I received the case. The packaging was also very sparse... not like I'd expect from a new Tuff case, so I think perhaps Cellphonecases sent me one someone returned without packaging that was supposed to be inside the box shell. Also, the case does not work properly on my phone. The buttons won't work with the case on even though it is listed as the proper case for my phone. I call that defective! However, Cellphonecases won't honor a return for a defective item. (Check Better Business Bureau, you'll see many situations like mine.) They want me to pay the return shipping and a 20% restocking fee. Together, that's almost as much as the case cost. When I try to question them about it, they won't respond to me. Their last response was to ask my phone model #. I told them my model number on Sept. 15. But the company won't respond. It is now November and no response ever since I told them my phone model # which they asked for but did not respond to.

Date of experience: November 3, 2021
Arizona
1 review
3 helpful votes
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WOULD GIVE ZEO STARS IF I COULD
We orders two cases for our new Samsung s9. The order took forever to finish processing. When one of the cases was on back order they just cancelled sending me only one case. How is this acceptable. My second case arrives and is not what was described. It was flimsy and would not protect anything. Their cases are plastic junk. Returned for a 100 percent refund because that is what the website say got charged restocking fee. ADVOID THIS SITE LIKE THE PLAGUE

Date of experience: April 4, 2018
Canada
1 review
1 helpful vote
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It is impossible to contact this company by phone and emails are seldom answered. When I had trouble receiving my case there was no one to speak to about this. Avoid this company!

Date of experience: February 9, 2017
District of Columbia
1 review
0 helpful votes
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The price is good
August 8, 2021

I love the fact that the case is crystal clear, I can show off my new phone. Is sturdy enough but not bulky or cheap looking. The price is good too. I will recommend this product.

Date of experience: August 6, 2021
Florida
1 review
0 helpful votes
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Elegant and sturdy
April 18, 2021

Feels sturdy. The color is bold. It has been protecting my kid's phone very well. Good quality. And the little stand design in the back also is very helpful.

Date of experience: April 17, 2021
Hong Kong
1 review
0 helpful votes
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Reliable
April 19, 2021

Got for my wife. Always a great case. Had one for a different phone. Perfect gift for my daughter's new IPhone 11! Arrived on time, very pleased with purchase.

Date of experience: April 19, 2021
Illinois
1 review
0 helpful votes
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Great case for iPhone 12
November 25, 2021

The case arrived on time. Fits well on iPhone 12 Pro. Looks great and sturdy. I would recommend it if you are looking for a clear cover for your iPhone 12 Pro.

Date of experience: November 25, 2021
Canada
1 review
0 helpful votes
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I start with the fact that their only marketing tactic they use is free shipping. Well I would love to have average of less than 10 dollars paid but didn't have to wait for weeks. The 2nd and most important issue if there is a bad design, they use the excuse of used item that they are not gonna refund you plus they will take the possession of the item you paid for. Legalized rip off! They don't care if they carry items with bad design that jeopardizes a 1000 dollar cellphone. Mine the edges of the case was below the screen height which is subject to crashing the display if it falls face down. What kind of protection is that?! They also have 20 percent restocking fee even if your item is unused. Also you need to pay for the shipping back and if you want exchange pay again for shipping the new item. All in all they are miles and miles behind an average service quality you get from places like Amazon. I mentioned "Not ethical" because they intentionally not reveal drawbacks mentioned above and customer finds out when they are already roped in!

Date of experience: November 27, 2019
Illinois
1 review
0 helpful votes
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Very shady company - Take a look at Better Business Bureau's website and do a search -- even BBB doesn't get a response from them! I received the wrong cellcase so returned it and requested the correct case, and paid for return shipping, including a letter with the exchange item details. 3 weeks went by, nothing, so sent them a status inquiry. They responded that they shipped it. I stated I didn't receive it and asked for tracking #. They replied they don't do tracking but said they would send out another, and even went further to say they would provide tracking info with the next supposed shipment. 2 weeks went by, nothing again! So I sent another inquiry, they replied by saying they do not have tracking info. And basically pushed me under the rug... I got taken! **SAVE YOURSELF A BIG HEADACHE - TAKE YOUR BUSINESS ELSEWHERE**

Date of experience: March 29, 2020
California
1 review
0 helpful votes
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Gift for my husband
December 2, 2020

My husband Had to get a new iPhone because his SE iPhone died. He was concerned about the size of the new phone already so he was slow to choose a case. I found this one and he Loves it!

Date of experience: December 2, 2020

Overview

CellPhoneCases has a rating of 2.6 stars from 634 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CellPhoneCases most frequently mention customer service, screen protector and credit card. CellPhoneCases ranks 204th among Mobile Accessories sites.

service
221
value
211
shipping
214
returns
212
quality
210