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CellPhoneCases
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CellPhoneCases

cellphonecases.com
Arizona
1 review
0 helpful votes
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Excellent
October 27, 2021

Super clear, sturdy and easy to use. I was afraid it would scratch my new iPhone but it didn't. Whew. It's a very good case and it's not heavy either.

Date of experience: October 26, 2021
Canada
3 reviews
1 helpful vote
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I ordered a case, took 3 weeks to arrive, had to return it, 6 weeks later they claim they did not receive it.
As I sent it airmail, I find that hard to believe.
I wish I had searched reviews before I orderred from them.
Terrible communications, bad attitude.
They might as well have pulled a gun and stolen my money, obviously a rip off company.
DO NOT BUY FROM THESE GUYS

Date of experience: August 1, 2020
Ohio
1 review
2 helpful votes
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Very Bad
April 9, 2018

I ordered a cell phone case and the sent me the incorrect one. I mailed it back, asking for a refund or the correct item. I did not hear from them. I emailed them and they replied asking for the tracking number. I had not kept the receipt. Finally, TWO MONTHS after sending me the wrong one, I received a refund LESS $3.

DO NOT BUY FROM THEM!

Date of experience: April 9, 2018
Bangladesh
1 review
0 helpful votes
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Undoubtedly the best!
April 18, 2021

Mybatt cases are undoubtedly the best. Great value of your money. I highly recommend mybatt case for iPhone 11. Easy to install and extremely durable, five stars.

Date of experience: April 18, 2021
Nevada
4 reviews
2 helpful votes
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Theod Simon the owner of cellphonecases.com does not care about your order being correct or a refund for incorrect items. Theod Simon will not refund your money. I highly recommend you use Amazon.com
Theod Simon shipped to me the wrong size cellphone case and a charger with human blood on it inside the packaging. Of course, he will not admit any wrongdoing or take responsibility for his actions or lack thereof. I've waited for over a month for a refund and still haven't received one? He said I never received your returned items and then several weeks later admitted in an email that the items were in fact received, but still no refund. Online business like Cellphonecases.com want your money but do not have customer service or even know what that means. In the United States of America, this kind of business practice should not be allowed to continue, there shall be punishment for wrongdoing. If we allow this sort of bad business to continue it will just worsen. Theod Simon, do the right thing and refund my money. Don't bring bad Karma down upon yourself.

Date of experience: June 18, 2019
Australia
1 review
3 helpful votes
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I purchased a case from this mob & have not received it. 2 messages via the message contact on the site & another via email & still no response. Should this company actually be able to trade.

Date of experience: April 9, 2018
Virginia
1 review
1 helpful vote
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Poor Customer Service
April 10, 2020

This company stole 10 dollars from me and did not care. I had written to them right after I placed an order to cancel it, they did not refund or ship my item.

Date of experience: April 10, 2020
Texas
2 reviews
2 helpful votes
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Ordered a phone holster, waited for DAYS and finally went online to check status only to find out that they'd CANCELLED the order! No explanation no refund and no notice. It wasn't until I questioned them via email (because they won't answer the phone) that I get a response telling me that they've issued me a credit and that I needed to wait 3 - 10 days for the transaction to complete. I paid via PayPal which was IMMEDIATE.
STAY AWAY FROM THIS COMPANY!
The are guilty of deceptive business practices and should be filled on!

Date of experience: October 8, 2017
GB
1 review
0 helpful votes
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Dreadful service
June 5, 2020

This company took my money but I have not received the goods over a month later and they have not replied to my emails. This is tantamount to theft with no recourse to police or civil action since they hide away overseas and refuse to answer for their actions. DO NOT USE THIS WEBSITE!

Date of experience: June 5, 2020
Georgia
1 review
0 helpful votes
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No response!
January 16, 2023

Ordered a screen protector for my phone and received for a different phone. No one will email back if you get the wrong part. Not a reliable company.

Date of experience: January 16, 2023
Nevada
1 review
0 helpful votes
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Perfect for my iPhone 11. It has been protecting my kid's phone very well. Good quality. And the little stand design in the back also is very helpful.

Date of experience: April 23, 2021
California
1 review
0 helpful votes
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Great Phone Case
July 29, 2021

Bought this for my phone Pro. It works great. It's sturdy, the buttons are in the right places and it makes your phone feel protected. I highly recommend.

Date of experience: July 28, 2021
Illinois
1 review
0 helpful votes
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Awesome products
June 4, 2021

Great product. Worth the money. Won't be disappointed. This case is great. Perfect amount of section without adding bulk. The customizable buttons are an added bonus.

Date of experience: June 3, 2021
North Carolina
1 review
2 helpful votes
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QUESTION!
December 4, 2017

I've ordered a clear case for my iphone 8+ and a rose gold flip case for my iphone 8 on Saturday Dec 2,2017. The thing is, I have not received any emails from them AT ALL! And now, I can't even get into their website! WHAT THE HECK IS GOING ON!

Date of experience: December 4, 2017
Alabama
1 review
0 helpful votes
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JERKS
August 26, 2020

I WOULD GIVE A ZERO STAR IF I COULD! I ordered a Iphone 8+ holster, they sent me an iphone 8 holster and when I asked them to pay for the return charges they said it was my mistake not theirs and sent me a copy of their return policy... NEVER AGAIN WILL I ORDER FROM THIS COMPANY

Date of experience: August 26, 2020
Texas
1 review
0 helpful votes
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I received an item that was unfortunately defective, when I emailed the company and sent a photo I got an immediate response and options of possible solutions offered. Awesome customer service team.

Date of experience: January 20, 2022
India
1 review
0 helpful votes
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Good
April 20, 2021

I have used this case ever since I got my Iphone a year ago, durable enough for the money, the stand is a little cheap but get's the job done, very useful

Date of experience: April 20, 2021
District of Columbia
1 review
0 helpful votes
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I love this product!
August 8, 2021

I love this product! It looks so gorgeous and fits my phone perfectly
Is sturdy enough but not bulky or cheap looking. The price is good too. I will recommend this product.

Date of experience: August 6, 2021
Arizona
1 review
0 helpful votes
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My toddler often takes my phone and he's quite rough. This case saves the day! I just wish it had a cover for the charging port that flipped up to use. It's a great quality case for the price

Date of experience: March 27, 2021
New York
1 review
0 helpful votes
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Solid tough case
June 9, 2021

Had this case on my iPhone 10XR and liked it enough to put on my 11 enough said really, I gave it 4 stars for easy to hold, but that may have more to do with the small size of my hands, hard for my to hold and type with one hand

Date of experience: June 9, 2021

Overview

CellPhoneCases has a rating of 2.6 stars from 634 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CellPhoneCases most frequently mention customer service, screen protector and credit card. CellPhoneCases ranks 204th among Mobile Accessories sites.

service
221
value
211
shipping
214
returns
212
quality
210