• Cell2Get

2018 CUSTOMER CHOICE AWARD

Cell2Get

Overview

Cell2Get has a rating of 4.2 stars from 4,821 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone, and free shipping. Cell2Get ranks 1st among Mobile Phones sites.

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 86.4%
Positive
38
Neutral
1
Negative
5
8
See all photos

What reviewers want you to know

Positive highlights

  • Amazing customer service and amazing website in general!
  • cell phone purchase satisfaction dependent of phone being unlocked and ready for use with my present service provider.
  • 2018 Customer Choice Winner

Critical highlights

  • First time I ordered this my credit card rejected it.
How would you rate Cell2Get?
Top Positive Review

“Truthfully, they have been very reliable and honest from the start.”

Harold S.
3/3/24

Truthfully, they have been very reliable and honest from the start. I have dealt with many sorts of phone seller and sadly all of them are a bunch of liars with false promises. But cell2get have always been honest with me about their merchandise from the get go, i always thought that getting a new phone will be hard till i met cell2get. Thank you guys so much and you would see me buy my next phone from you too again.

Top Critical Review

“Not even a half of a star”

A F.
2/23/24

I bought on the website a blue Kyocera 4g flip phone and before i confirmed my order i wanted to make sure that its a brand new phone not a refurbished or used so i called the so called customer service and he told me its brand new an if its refurbished it says on the website and when i received my order i saw right away that its not brand new so i checked on the phone call settings an i saw that he erased all info by call timer but lifetime calls i guess he wasn't able to reset an i saw there that it had been used already for over 45 hours SO EVERYONE SHOULD TAKE MY ADVICE AND DON'T BUY BY CELL2GET P.s i heard from my friends the same that they had very bad experience with them

Reviews (4,821)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (227) cell phone (93) credit card (28)
Thumbnail of user harolds763
1 review
0 helpful votes
March 3rd, 2024

Truthfully, they have been very reliable and honest from the start. I have dealt with many sorts of phone seller and sadly all of them are a bunch of liars with false promises. But cell2get have always been honest with me about their merchandise from the get go, i always thought that getting a new phone will be hard till i met cell2get. Thank you guys so much and you would see me buy my next phone from you too again.

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Thumbnail of user shaloma10
1 review
0 helpful votes
February 18th, 2024

From all the sellers, companies, merchants out there that sell phones, cell2get is the only reliable source to buy phones in my book. Their communications in terms of invoice, shipping and making sure if I received my order seems very important to them and they don't waste any time! I will continue to support their business as I am a happy customer each time I buy from them.

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Thumbnail of user hannahl718
1 review
0 helpful votes
February 9th, 2024

This is hands down my go to for cellphone needs. They offer good customer service and returns, their prices are fair to what we can all see out there. Purchasing with cell2get is easy and requires no contract or hidden fees, you get in you buy what you want and continue onwards. So I will be buying again just because of how satisfied I am.

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Thumbnail of user arnoldp100
1 review
0 helpful votes
December 30th, 2023

Excellent website and merchant! No different than your average ebay seller. First time I bought from them and actually through their Walmart storefront. Communication in terms of shipping and tracking was surprisingly quick! They shipped my order within 7 minutes after I placed the order and the product arrived within 4 days. I would definitely recommend them and buy more stuff that they have to offer both on Walmart and their own website. These guys definitely get my seal of approval in my book.

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Thumbnail of user kellye86
kelly e.
1 review
0 helpful votes
September 4th, 2019
Verified purchase

only took a minute to find what I have not been able to find on amazon or the blackberry site itself

Thumbnail of user phillc17
1 review
0 helpful votes
March 14th, 2024

Their customer service is extremely good! Placed an order with them and had a slight issue with my service activating the phone to my network. I decided to see if anyone from cell2get will help me as I bought the phone through them. I'm now with a phone and the very helpful person Steve managed to get my phone up and running within seconds.

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Thumbnail of user andres426
1 review
0 helpful votes
February 1st, 2024

Honest, straight forward, and products come as advertised. Had my order delivered to me and their customer service was quick to respond to my concern. They wanted me to ship it back and they shipped me the correct one immediately. Took a bit of a hassle but it is ok all as long as I am now satisfied.

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Thumbnail of user fredn193
1 review
0 helpful votes
March 17th, 2024

If you ever need a new phone, look no further! As I somehow bumped onto their website and ended up buying from them just because of their excellent customer service. Phone is new as advertised and I'm super happy I made business with them and not anyone else.

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Thumbnail of user jessn256
1 review
0 helpful votes
February 15th, 2024

Been honest and straightforward with me from the get go, the representative I believe is Melvin had a great skill of communication and manage to help me resolve a small issue from the phone I bought from them. They have good prices and great customer service. I definitely recommend them!

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Thumbnail of user af703
1 review
1 helpful vote
February 23rd, 2024
Verified purchase

I bought on the website a blue Kyocera 4g flip phone and before i confirmed my order i wanted to make sure that its a brand new phone not a refurbished or used so i called the so called customer service and he told me its brand new an if its refurbished it says on the website and when i received my order i saw right away that its not brand new so i checked on the phone call settings an i saw that he erased all info by call timer but lifetime calls i guess he wasn't able to reset an i saw there that it had been used already for over 45 hours
SO EVERYONE SHOULD TAKE MY ADVICE AND DON'T BUY BY CELL2GET
P.s i heard from my friends the same that they had very bad experience with them

Thumbnail of user sebastianr143
1 review
0 helpful votes
February 24th, 2024

Thanks to cell2get's efficient service in terms of processing my order and shipping it out on time I'm thankful that now I have a working phone and I'm so glad it's exactly what I ordered and nothing less.

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Thumbnail of user charlieb668
1 review
0 helpful votes
March 6th, 2024

They are the best in the business about selling phones! They offer good prices and fair shipping on all the devices they offer. Their reps both through email and phone have always been kind and helpful. I would buy from them again!

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Thumbnail of user frankf1353
1 review
0 helpful votes
March 9th, 2024

I have placed many orders with cell2get throughout the years way before they became an internet thing they had a store I used to go to. Their customer service is top notch and they always sell new phones at a fair price.

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Thumbnail of user kevinb3608
1 review
0 helpful votes
October 19th, 2023

So far so good can't complain. Made my 2nd purchase through them for a galaxy note 10 plus, it came in brand new just not in original packaging as expected for a phone this age, but regardless its still new with a full 1 year manufacturer warranty. Shipping just like my last order was as expected with the method I selected, and their prices are fair to whats out there on the market. I will be glad to make another purchase with them again in the future.

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Thumbnail of user sharons3734
1 review
0 helpful votes
February 12th, 2024

In short they are excellent at what they do. Selling and shipping phones online at great prices with fair shipping time.

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Thumbnail of user chrish3645
2 reviews
0 helpful votes
November 9th, 2023
Verified purchase

Tried different outlets/ plugs phone will not charge. Don't know what else to try. Phone worked when I first turned it on. But now it won't work.

Thumbnail of user ryane.p
1 review
0 helpful votes
January 13th, 2024

I was at first worried when i placed my order with them, but after actually seeing it being shipped and arriving on time i was blown away. I would totally buy another phone from them.

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Thumbnail of user stang135
1 review
0 helpful votes
April 5th, 2024

Thanks to their excellent service and shipping I now have a new phone. Everything went accordingly since I placed my order till I received it in the mail. Hooked it up with my service provider within minutes and now I'm using a new phone. Would buy again!

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Thumbnail of user albertm831
1 review
0 helpful votes
December 17th, 2023

Quite the selection of phones they have to offer on their website but thanks to their easy to use website and good customer service, I have managed to find the exact phone at the right budget that suits me. Came brand new as advertised, shipping arrived as expected. And overall I am a happy customer.

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Thumbnail of user yig4
1 review
6 helpful votes
November 4th, 2022

I placed a order for the LG exalt and as described on the cell2get Website it was supposed to b certified refurbished when it arrived i was stunned to see how they gave me a perfect replica of the LG exalt That Verizon confirmed for me when i gave them the IMEI number and they declined to give me service on this phone cause its FAKE! Do Not Recommend This Website is a bunch of liars

Products used:
Nothing

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Thumbnail of user markf389
mark f. – Cell2Get Rep

The LG phones you received is %100 original those shipped to
Yi Glick
160 Vintage cir
Lakewood, New Jersey 08701
United States

YOU TRYING TO STEAL FROM OUR COMPANY YOM KIPPUR JUST PAST SHAME ON YOU GANAV!

Thumbnail of user peterh2527
1 review
0 helpful votes
February 29th, 2024

Nothing short of excellence! I have been buying from them for quite some time now. All and all everything has been great from start to finish with every purchase that I made through them. I would continue to support them!

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Thumbnail of user kaym520
1 review
0 helpful votes
October 26th, 2023

Yayyy! Super excited for my galaxy S22 ultra! Didn't have any doubts buying from them at all. Their website is displayed clearly and prices are fair compared to what's out there on the market. Made my order for overnight delivery during the weekend and I got it exactly on time as I expected. I would definitely be buying again! Super excited to start using my new phone.

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Thumbnail of user gillic
1 review
0 helpful votes
December 9th, 2023

I'm shocked they still have those motorola moto G9 plus's brand new in the box lol! I'm so happy that I managed to get one and the price they had for it was unbeatable compared to other sellers! Would definitely buy again from them.

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Thumbnail of user jayj1055
1 review
0 helpful votes
January 6th, 2024

Phone arrived as advertised without any delays. Shipping was fast and communication was great, staff were great when I asked for questions.

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Thumbnail of user lilithm6
1 review
0 helpful votes
November 11th, 2023

So proud i bumped into their website. Their prices seem fair and shipping had no issues. Would buy again!

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From the business

Unlocked Cell Phones. No Contracts. Lowest Prices Starting at $29.99. We carry ALL the latest models for ALL Carriers: ATT, T-Mobile, Verizon, Sprint, Nextel, Alltel, Boost Mobile, MetroPCS, Cricket and Much More...

Company Representative

Thumbnail of user markf389
mark f.
Typically responds within 8 days

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