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Cell2Get

Overview

Cell2Get has a rating of 3.3 stars from 1,229 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
174
value
165
shipping
172
returns
142
quality
161
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3,106 reviews
+8
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Dylan C.
New York
1 review
0 helpful votes
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I was strait up surprised when I first stumbled upon CelltoGet.com website. Before that, I had used a couple of alternative websites that also offered cheap prices and free shipping (and international shipping) but I decided I wanted to try out something new. It was a worthy decision. Turns out, not only is the customer service top, but shipping time was really fast as well! I am totally happy about shopping on celltoget and I will probably do so again in the future.

Date of experience: March 17, 2016
New York
1 review
0 helpful votes
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Great!
April 7, 2021

This is a great spot to view gear you'd like the get before you actually get it. Well staffed with professionals who know what they're talking about.

Always a pleasant shopping experience, cell2get has been a reliable retailer for decades, and is a must go for anyone into electronics.

Date of experience: April 6, 2021
New York
1 review
3 helpful votes
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Great Overall
February 10, 2017

Purchased two blackberries from here the other day. This is one of the few sites left that carry a good selection on blackberry phones. Got my order as promised in a timely manner. I would consider myself to be a tough rater, this place gets a 4 from me.

Date of experience: February 10, 2017
Texas
1 review
4 helpful votes
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This company is really active about their work and well response about their customer. Cell2get provide me a quick and easy service--great selection and some of the best prices out there. I'm very pleased with their checkout process, their easy to navigate website, Great company, super service. I bought a samsung galaxy s5 Very helpful on the phone and by email, i would recommend them to anyone who asks my opinion. Not only are their prices the best around, they are available to answer any questions you might have about the product and their policies. I give them high marks for delivering on what they advertise on Wonderful service.

Date of experience: September 23, 2014
New York
1 review
0 helpful votes
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I find it hard to understand how people managed to get their wrong side. I have done business with them for years never once had an issue! My recent purchase was a month ago, went on their website, logged into my account and found myself a new phone I was interested in for my work. Paid an extra 10$ for the shipping and it arrived within 4 days after my order was placed.
Phone came new, in opened and even tho that phone came out back in 2017 and the box isn't original anymore as expected. I am still very satisfied with I what I paid for! Thank you cell2get.

Date of experience: August 24, 2022
Virginia
1 review
1 helpful vote
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Shipping was quick, service was nice, and the phone came in great condition. Hopefully I wont need another phone for a while but if i do i will get it from them. They have a very impressive store with many items at low prices. This is my first time shopping with cell2get and I am happy

Date of experience: April 3, 2014
New York
1 review
0 helpful votes
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Just happened to come by their website and dont regret it! I was looking for a mobile hotspot to use on verizon network, and somehow google lead me to this store, after doing a bit of research about them through the internet, i noticed that they are legit and their prices are fair to most places. After placing my order and receiving the item i am glad i made business with them and would surely make another purchase down the line.

Date of experience: November 4, 2022
New York
1 review
0 helpful votes
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Quick, friendly, fantastic service. I have gotten a pixel 6 from cell2get recently, and I'd been struggling with messages and calls failing to send/go through for a month - I'd worked with Google customer support, and T- Mobile call center support, and countless hours of my own troubleshooting to try to resolve. I called cell2get - no wait - explained the issue, expecting to maybe get a warranty replacement phone, and was finished with the call in less than 15 min with a new sim card and fully functioning texts/calls. I basically skipped with joy.

Date of experience: June 7, 2022
New York
1 review
1 helpful vote
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Very fast delivery well beyond expectations. I ordered at noon, they specified up to 7 working days delivery time, the cell phone arrive after 2 day. Once the package arrived I contacted customer service about help setting my phone. They also responded quickly (about 5 minutes waiting) and gave me excellent service.

Date of experience: October 26, 2014
New York
1 review
0 helpful votes
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Most awesome experiences every time I work with the Cell2get team at this website via their email support! They are professional, very knowledgeable and truly listen to the customer's needs to ensure their satisfaction. Marvin and Wilson really knocked it out of the ballpark on this particular situation, resolving some lingering concerns from issues I encountered at a different service center on my last upgrade. I so appreciate these folks, and Cell2get is very fortunate to have them on their team.

Date of experience: November 8, 2022
New York
1 review
0 helpful votes
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Good as it gets
June 17, 2018

I give 4 stars because I had no communication problems. Got a response in very fast Also shipping came fast my order was exactly as described only problem package came it was crashed. Arrived earlier then expected, right before my trip and it works great! Money well spent!

Date of experience: June 15, 2018
Florida
2 reviews
2 helpful votes
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They sent the wrong item. The device doesn't even turn on. It came in a fake box that wasn't the sidekick box. I paid for overnight shipping and waited 7 days. They shipped it to the wrong address. I ordered a sidekick LX 2009 BRAND NEW. I received a sidekick LX 2006-07 not brand new. In a fake broken box. Not working then I was told by customer service that the item I purchased wasn't in stock. Yet instead of telling me that. They took my money and sent me a broken device anyway. Yeah also I have to pay for shipping if I want to return the item for refund. 140+45 for overnight shipping. Now I gotta pay more.

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Date of experience: September 12, 2021
Ohio
1 review
9 helpful votes
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I wish I could give a negative infinity star review for this company. Very disappointed more than words can say. I ordered a yellow rugby phone and they sent me a black one! Stay away if you hate headaches!

Date of experience: October 2, 2015
New York
1 review
0 helpful votes
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Good deal so why not
December 21, 2017

I ordered an iphone through these guys on black Friday but never got a chance to leave some positive feedback from my purchase. My phone came in 6 days with the free shipping and was just as described on the site. So far everything's been working smoothly and had the phone for about a month. If you just want a good deal on a phone check this site out they have pretty good deals from what I saw.

Date of experience: December 20, 2017
Nevada
2 reviews
4 helpful votes
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Just received my samsung galaxy s4 today almost a week late! On the plus side i contact customer service and they refunded my shipping cost back to my credit card phone indeed came brand new i was really afraid after reading all the reviews in this site. But they came thru with good customer service

Date of experience: July 25, 2013
New York
1 review
3 helpful votes
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Fraud!
September 22, 2011

Fraud! Took them almost 3 months to ship me a Nokia phone. I complained various times and was given phony tracking numbers. Once the phone arrived, I shipped it back as I had long bought a different phone. Cell2get charged me an entirely arbitrary restocking fee of almost 30%. STAY CLEAR!

Date of experience: September 22, 2011
New York
1 review
0 helpful votes
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The staff are very enthusiastic and patient when i called in for questions. Other stores recommended me to purchase the phone i wanted from cell2get because most stores out there dont carrie phones that were released a year ago, only they helped me complete my satisfaction, let me keep the previous number with my usual simple card after I received the phone from them.

Date of experience: October 3, 2022
New York
1 review
0 helpful votes
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Fast shipping A++ store
November 26, 2017

Found these guys through google while looking for sites to buy a new phone. Before i ordered from them i had a galaxy s4 mini and it was getting a little slow and i wanted something a little bigger also. I decide to buy the s7 edge and so happy i did, let me start by saying this phone is much faster and the screen looks so much nicer then my old phone. Phone came in like new condition and i bought it as refurbished. I also used the free shipping which i was told would take around 10 days, only took 7 days. Overall im just pleasantly surprised with the quality of insurance iv received.

Date of experience: November 25, 2017
New York
1 review
0 helpful votes
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Visit this website and ask for Jack of you ever decide to give them a call, for his excellent customer service or melvin. Excellent team overall. They will provide you with every bit of information you want to hear about the device you are interested in. I Was wondering why many people love them. They sell out the authentic stuff in New boxes and shipping took very little time to come after going with the ground shipping.

Date of experience: October 6, 2021
New York
1 review
0 helpful votes
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Fast response to my emails
September 22, 2017

On Saturday last week i had a question either the galaxy s7 will work with my service provider i try to call customer service but later on found out they are not open on weekends. I send them an email and for my surprise received answer to my question less then 5 minutes. Placed my order on Sunday and the phone arrive in Tuesday phone packed very well and also notice they included free insurance on my delivery. Phone works as it should very happy

Date of experience: September 22, 2017