website thubmnail of Cell2Get

Cell2Get

Overview

Cell2Get has a rating of 3.3 stars from 1,229 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
174
value
165
shipping
172
returns
142
quality
161
This company does not typically respond to reviews

Instant Feedback

3,106 reviews
+8
How would you rate Cell2Get?
grey star
grey star
grey star
grey star
grey star
Arizona
1 review
1 helpful vote
Follow Natalie F.
Unfollow Natalie F.
Send Message
Share Review
Report Review

I found cell2get.com when I was surfing for a website to purchase a new iphone as soon as possible, after I lost my old one. They delivered me the apple iphone 4 as promised within two days and I would say their service is incredible. They responded me every time though I bothered them a lot asking a lot of questions regarding the fast delivery. The website is also very user friendly and offer a wide variety of mobile phones allowing the customers to choose what they really need instead of buying what is available. Great experience.

Date of experience: October 19, 2014
New York
1 review
0 helpful votes
Follow Frida B.
Unfollow Frida B.
Send Message
Share Review
Report Review

I don't know how this store has received any bad reviews - they were fantastic! Extremely helpful and not trying to push a sale at all. I had adam helping me. He went through all my questions and concerns respectfully, and I left the call extremely happy! My previous dealings with other stores via the phone left me wanting to change companies... but after working with Adam I am confident in the company and would make an effort to go back to that specific shop if I need anything else! Him and all the staff in the shop were friendly and professional. I highly recommend the shop!

Date of experience: July 6, 2022
New York
1 review
0 helpful votes
Follow tara s.
Unfollow tara s.
Send Message
Share Review
Report Review

Quality phones
December 3, 2017

Been using these guys for years and only have had good experiences so thought it was about time to leave them some positive feedback. I consistently received good quality phones at good prices with reasonable shipping times form cell2get and will be using them for as long as their around.

Date of experience: December 1, 2017
Illinois
1 review
2 helpful votes
Follow Luiz D.
Unfollow Luiz D.
Send Message
Share Review
Report Review

"Cell2Get, which now tries to undercover themselves as ElectronicsForce.com, is the worst place you can buy a new phone. First of all, the advertise the phone with a special price, as if it is new, but it is NOT new at all. Mine came with scratches and after market parts. I bought 2 phones, about a month ago. Just received the first one and I am still waiting on the second. Every time you call them they say that you will receive your phone on the next day. Liars! You can get the same used phone 10 times cheaper at Ebay much faster. DONT EVER USE CELL2GET."

Date of experience: October 9, 2012
Arizona
3 reviews
5 helpful votes
Follow Cody R.
Unfollow Cody R.
Send Message
Share Review
Report Review

Had a pretty great time using this site. Really easy and simple to use interface makes navigating easier and the prices are very competitive, got my replacement phone for quite a bit less than the original one I bought. My new phone was promptly shipped and arrived within a few days of ordering, packed nicely and in great shape. Super happy I came across this site when looking for unlocked phones to replace my old one, highly recommend this site!

Date of experience: September 24, 2014
Virginia
2 reviews
2 helpful votes
Follow Marshal A.
Unfollow Marshal A.
Send Message
Share Review
Report Review

I’ve got know about cell2get.com from a friend when I was searching for a good mobile retailer to buy a Samsung smart phone. They provided an excellent customer service from the moment I first contacted them until I receive the delivery. The galaxy mega 5.8 phone I ordered cost me only $400 including the discount. The delivery was fast as expected. They assured me the quality and helped me with all the questions I had regarding the phone. Cell2get is the place if you want to buy a high quality product for a very much affordable price. Highly recommended!

Date of experience: October 19, 2014
Pennsylvania
1 review
1 helpful vote
Follow Kenny B.
Unfollow Kenny B.
Send Message
Share Review
Report Review

Great place for accessories best deal in town 3 for $25 who can beat that! Jessica and Leslie are very knowledgeable of their products and will go above and beyond to help you and leave you walking out the door happy just like I did! Highly recommend this place go check them out!

Date of experience: December 15, 2015
New York
1 review
0 helpful votes
Follow Corene C.
Unfollow Corene C.
Send Message
Share Review
Report Review

Our company specialize in phone testing for big cell phones carriers we using cell2get for years and continue to be impressed by many aspects of it's service. It's one of the most user friendly websites in cyber-land and anytime I've needed help or advise via live chat or on the phone, their people have been spot on. Although, being from Canada, we are left out of most of their savings for shipping and add-ons, it's still worth the money.

Date of experience: September 1, 2015
New Jersey
1 review
0 helpful votes
Follow Ortiz R.
Unfollow Ortiz R.
Send Message
Share Review
Report Review

Price is competitive, but it took more than 2 days to get shipping status and 1 week to get the phone. They have all kinds of cell phones i could spend hours wandering around this place. The staff may come off as brusque, but they know their stuff. Great store with large selection of cell phones I have bought refurbished cell phones several times from this vendor.

Date of experience: October 25, 2015
Mississippi
1 review
2 helpful votes
Follow CHONGFENG G.
Unfollow CHONGFENG G.
Send Message
Share Review
Report Review

Sell refurbished phones but tell you they are brand new. Return? No problem. But, 25%--45% restock-fee plus all the mail fee. Do not believe? No problem. Just submit an order and you will know what I mean.

Date of experience: February 4, 2013
New York
1 review
0 helpful votes
Follow Phil G.
Unfollow Phil G.
Send Message
Share Review
Report Review

Shipping
March 23, 2017

Pros:
1. $$ - Products are priced fairly
2. Merchandise - Many products to select from and satisfy/ support many different carriers and brands

Cons:
1. Downside- they do offer free shipping, however the free shipping option is on the slower side. I personally paid for express shipping as I didn't feel the need to wait.
Other than that all else seems fine

Date of experience: March 23, 2017
Georgia
5 reviews
9 helpful votes
Follow Lisa R.
Unfollow Lisa R.
Send Message
Share Review
Report Review

Like with every online purchase I make, I do a certain amount of research before clicking the "buy now" button. I saw a number of negative reviews, however, I saw just as many positive, so I decided to give them a try. I purchased my phone, hassle-free and the service was great. My package arrived on time and my phone was in pristine condition. I'm thinking that there has been a change in management because my experience was 100% satisfactory.

Date of experience: May 31, 2015
Washington
1 review
2 helpful votes
Follow elissa g.
Unfollow elissa g.
Send Message
Share Review
Report Review

I was looking for quick and efficient delivery, due to recommendations from friends that ordered from cell2get i decide to give them a try Prices are great the shipment arrived in less than 3 days customer service is great and courteous.

Date of experience: September 14, 2014
New York
1 review
0 helpful votes
Follow morty n.
Unfollow morty n.
Send Message
Share Review
Report Review

Great repair shop
March 17, 2016

I have come here several times to get my blackberry trackball fixed... they always do a great and fast job, and it's not too expensive. My only problem is that I keep returning as a loyal customer for the same problem and they keep re-charging me full price (they have a 30 day coverage policy but it never happens within that time)... give a girl with a broken phone a break once and a while!

Date of experience: March 16, 2016
New York
1 review
0 helpful votes
Follow Shayan R.
Unfollow Shayan R.
Send Message
Share Review
Report Review

Outstanding
October 3, 2021

Melvin was a great person and has very good customer service. Very pleasant to do business with along with co-worker Steve. I would highly recommend this store to family and friends. Thank you Melvin for taking the time in weighing out my options in getting a new phone.

Date of experience: October 1, 2021
New Jersey
1 review
8 helpful votes
Follow Tamir K.
Unfollow Tamir K.
Send Message
Share Review
Report Review

STAY AWAY
December 4, 2016

Do not purchase anything from this company. I looked past the bad reviews naively and had an awful experience. I ordered my phone and it took a week to get it even though I had paid for express shipping. Fine - they call it "processing time." I get the phone and it is completely not the one I ordered. Immediately I sent it back and I called and verified that I would get my express shipping. No. It took a week and this phone looks refurbished. Even the box was dirty and EXTREMELY beat up and dented. These people are scammers! Returning the phone is not worth their restocking fee of 15% on a $600 phone. I seriously hate this company and wish them hard luck for all the trouble they put me through. Stay away just pay extra for something you know is genuine.

Date of experience: December 4, 2016
New York
1 review
0 helpful votes
Follow Carol B.
Unfollow Carol B.
Send Message
Share Review
Report Review

I had the best experience in this store today. Melvin went above and beyond with helping me exchange my phone. His customer service was amazing, and I really appreciated him walking me through the entire process.

Date of experience: July 19, 2022
New York
1 review
0 helpful votes
Follow Gen N.
Unfollow Gen N.
Send Message
Share Review
Report Review

Very fast shipping
January 30, 2022

One of the best cell phones stores in the United States and the world. Service as always excellent, with employees speaking more than one language (Spanish and english). You can order through the website and withdraw after three hours in the store. I highly recommend visiting, even if you don't want to buy anything

Date of experience: January 29, 2022
New York
1 review
1 helpful vote
Follow Marsha l.
Unfollow Marsha l.
Send Message
Share Review
Report Review

Im a very indecisive person so i tend to switch phones every 6-8 months. Iv been using cell2get for probably around 3 years ordered a note 4, s6, s7 edge, and now the s8 from them. Two of the phones i ordered were refurbished and two were new and honestly the refurbished ones looked brand new to me they were just not in an original box which i toss anyways. I recommend this site to all and will probably use them again in a few months.

Date of experience: November 22, 2017
Maryland
1 review
1 helpful vote
Follow jadine l.
Unfollow jadine l.
Send Message
Share Review
Report Review

Fast shipping
January 16, 2017

I can't speak for the returns department, but cell2get is great for online shopping! They have never had any issues or mistakes with their shipments to me, shipping is always fast, and their products are always beautifully and carefully packed

Date of experience: January 15, 2017