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Cell2Get

Overview

Cell2Get has a rating of 3.3 stars from 1,229 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
174
value
165
shipping
172
returns
142
quality
161
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3,106 reviews
+8
How would you rate Cell2Get?
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New York
1 review
0 helpful votes
Follow zaarra c.
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Excellent customer services. Respond is spot on within 24 hrs. Prices are reasonable and lower in comparison to retailers selling similar products. But shipping time needs to be improved my order processing was delay by 2 days

Date of experience: November 2, 2015
Michigan
1 review
0 helpful votes
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I got my phone good, I liked it, service was fine, would definitely recommend. The only thing isi that's some time its very hard to contact customer service but they will return your call if you leave a message

Date of experience: June 10, 2014
New Jersey
1 review
0 helpful votes
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I give it three to four stars, depending. This is a small company so perhaps I’m expecting too much for the price, which is really what I care about anyway. That’s fair enough, though I do wish we could have found out for sure with an exchange or two. Just wanted to say that. Good selection, good prices, but no big deal from what I can tell. I had a different experience than everybody else it seems.

Date of experience: March 29, 2014
California
1 review
0 helpful votes
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Slow delivery
August 24, 2023

After selecting and paying for overnight delivery, my phone arrived about two weeks later. When i notified the company on a Thursday, i had not received the phone, i still has to wait till the next Wed till my phone arrived. In addition, the package ended up being delivered to my billing address, as opposed to my Delivery address. They did send me the phone i requested... if you are in a jam, don't expect speedy service.

Date of experience: August 24, 2023
New Jersey
1 review
0 helpful votes
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Reicieved the phone in timely manner but the phone was. Not as expected. I expected bigger phone. And I received the phone but the size of the phone was disappointing I needed to do better research on the phone I want it to buy will call them tommorow to see if I can have it exchanged

Date of experience: July 17, 2016
South Carolina
1 review
3 helpful votes
Follow Justin L.
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Not sure yet how I feel about this company. I received my cell in the wrong packaging with the wrong instruction manual and the screen had a small scratch. I called the company and left a message for them to call me back which they did a few hours later. I spoke with Melvin who was very apologetic. And he assured me that the phone was new but when they unlocked the phones they have to take them out of the package and my phone must have mistakenly been put into the wrong box. I am willing to overlook the scratch (it's very small) and Melvin assured me that they are going to send me the correct manual. Upon receiving the correct manual I will update this review. Also, I think it's important to note that I was given the option to return the phone but chose to keep it because it is a gift for my wife and I don't have time to send it back before her birthday. So all in all not the best online buying experience but as long as they make it right it isn't the worst by far especially considering the price! Still on the fence as to whether I would recommend them to a friend. But after speaking to Melvin I do feel a lot better about the whole situation.

Date of experience: September 9, 2011
New York
1 review
0 helpful votes
Follow Frank F.
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I have placed many orders with cell2get throughout the years way before they became an internet thing they had a store I used to go to. Their customer service is top notch and they always sell new phones at a fair price.

Date of experience: March 8, 2024
New York
1 review
0 helpful votes
Follow Gilli C.
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I'm shocked they still have those motorola moto G9 plus's brand new in the box lol! I'm so happy that I managed to get one and the price they had for it was unbeatable compared to other sellers! Would definitely buy again from them.

Date of experience: December 8, 2023
Virginia
1 review
0 helpful votes
Follow Fred N.
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If you ever need a new phone, look no further! As I somehow bumped onto their website and ended up buying from them just because of their excellent customer service. Phone is new as advertised and I'm super happy I made business with them and not anyone else.

Date of experience: March 15, 2024
New York
1 review
0 helpful votes
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Excellent service!
January 7, 2023

My experience's with jack has been absolutely amazing! I have purchased from their web store a couple of times and he was incredibly helpful each and every time I called for questions. Giving great attention and service which I highly value! Very polite man. Thank you very much for all your help jack!

Date of experience: January 7, 2023
New York
1 review
0 helpful votes
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Excellent website and merchant! No different than your average ebay seller. First time I bought from them and actually through their Walmart storefront. Communication in terms of shipping and tracking was surprisingly quick! They shipped my order within 7 minutes after I placed the order and the product arrived within 4 days. I would definitely recommend them and buy more stuff that they have to offer both on Walmart and their own website. These guys definitely get my seal of approval in my book.

Date of experience: December 30, 2023
New York
1 review
0 helpful votes
Follow Shalom A.
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From all the sellers, companies, merchants out there that sell phones, cell2get is the only reliable source to buy phones in my book. Their communications in terms of invoice, shipping and making sure if I received my order seems very important to them and they don't waste any time! I will continue to support their business as I am a happy customer each time I buy from them.

Date of experience: February 16, 2024
Virginia
1 review
0 helpful votes
Follow Harold S.
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Truthfully, they have been very reliable and honest from the start. I have dealt with many sorts of phone seller and sadly all of them are a bunch of liars with false promises. But cell2get have always been honest with me about their merchandise from the get go, i always thought that getting a new phone will be hard till i met cell2get. Thank you guys so much and you would see me buy my next phone from you too again.

Date of experience: March 2, 2024
New York
1 review
0 helpful votes
Follow Roger T.
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My wife and I recently upgraded our phones. Adam could not have been any better. He asked a lot of questions as to what we want out of our phones and matched us up with two ideal phones that meet all our needs. He was professional and very competent at what he was doing. He also took the time to give us a brief tutorial on how all the Apps work. Great experience and excellent prices for the phones.

Date of experience: March 21, 2023
New York
1 review
0 helpful votes
Follow Charlie B.
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They are the best in the business about selling phones! They offer good prices and fair shipping on all the devices they offer. Their reps both through email and phone have always been kind and helpful. I would buy from them again!

Date of experience: March 5, 2024
Virginia
1 review
0 helpful votes
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Their customer service is extremely good! Placed an order with them and had a slight issue with my service activating the phone to my network. I decided to see if anyone from cell2get will help me as I bought the phone through them. I'm now with a phone and the very helpful person Steve managed to get my phone up and running within seconds.

Date of experience: March 13, 2024
New York
1 review
0 helpful votes
Follow Angel L.
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Throught all my time buying from them I never had one single issue. They have always given me top notch customer service even throughout the weekend via email support. Products come as advertised and I'm happy with every purchase I made with them.

Date of experience: February 23, 2023
Texas
1 review
0 helpful votes
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Return policy honored
April 18, 2023

After purchasing an Android phone I realized it wasn't the one I really wanted. The staff at cell2get were very gracious and accommodating. They could have charged a restock fee as it is written policy but didn't. They refunded my payment in full. I knew they had good products because I've purchased from them before and was very satisfied. I look forward to future dealings with Marvin and George as they are very professional business people. Thanks again!

Date of experience: April 18, 2023
New York
1 review
0 helpful votes
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So far so good can't complain. Made my 2nd purchase through them for a galaxy note 10 plus, it came in brand new just not in original packaging as expected for a phone this age, but regardless its still new with a full 1 year manufacturer warranty. Shipping just like my last order was as expected with the method I selected, and their prices are fair to whats out there on the market. I will be glad to make another purchase with them again in the future.

Date of experience: October 18, 2023
New York
1 review
0 helpful votes
Follow Andre F.
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I recently purchased a Samsung Galaxy S22 Ultra from Cell2Get and I'm absolutely thrilled with my purchase. The device arrived much sooner than expected, running without a single hiccup on the first go. The incredibly sharp display and sleek design make it the perfect phone for me. I also appreciate the increased security options for added safety of my data. On top of all of that, Cell2Get provided me with an unbeatable price for my phone of choice. I would highly recommend doing business with Cell2Get due to their customer service, swift shipping, and amazing prices.

Date of experience: August 2, 2023