CDKeys

Ordered a key, they blocked my order, demanded pictures of my credit cards and IDs and after providing them, they rejected my order without providing a reason. I got no refund either. All of this just because i used a Revolut virtual card.

Proof of purchase added.

Reddit is full of reports of these scammer scum demanding pictures of people's credit cards and IDs. That is one thing, but rejecting an order after providing said pictures is the lowest of the low and the absolute worst purchase experience ever.

Lost money, time and got no key either. Trash site.

2nd year that I've ordered ps plus, yearly membership through CD keys. Always instant access to numbers, directions on how to use. Can't beat their prices, cheapest on the internet. Safe & secure account. & I love how they've updated their website.

I bought an expansion pack for my son. It was fake and did not work. They told me it was fine. It has been a horrid day, my son is very down losing his pocket money. Avoid. Stolen money and poor customer service.

Bought a shark card from CDkeys on the 26/04/2022 for £66. It had already been used and CDkeys didn't help refund the money and denying the code has been previously used! Even though Xbox support confirmed the code was not redeemed by my account. I would avoid this company at all costs!

Bought a PS Now subscription. They said it was legit and was valid the day I purchased it. It was not, it was already used 2months in advanced (confirmed by PlayStation support themselves). Customer service was non existent and unhelpful, claiming it would take 3 days to respond with resolution... Still no response or resolution after 8 days.
Avoid this site!

Like many other reviews here, I was given an invalid key and went through the correct complaint procedures with CD Keys. They are extremely quick to respond to the initial complaint but after providing them with the requested information you're then ghosted.

I used to recommend this site to anybody who was looking for good deals on games but I cannot, in good faith, recommend this shady company. Please, please, please listen to the other reviews before you purchase a key - you'll regret it!

I've been using CDKeys for years and everything was fine until it wasn't.
I purchased a £35 PSN store code from them, and the code they sent me had already been redeemed.
I emailed them and they said they would look into it and get back to me but never did. Every time I followed up to ask what was happening they said they were still looking into it.
This went on for three whole weeks.
At this point I lost patience and opened a PayPal claim.
Frustratingly, as there was no proof of who redeemed the code, PayPal sided with them.
Now I have lost £30.50 and have no code, and CDKeys could not care less. The most unhelpful customer service I have ever received.
I urge people not to use them, you may have had a good experience with them before but believe me, if something goes wrong they will pretend they are not at fault and do absolutely nothing about it.
They have lost a formerly loyal customer for good.

I paid for for a Playstation + 12 month code but the one they sent me was no good. Sony said it had been redeemed already. CD keys said that it 'had to be good" and told me to take it up with Sony. Liars and Cheats

I was sold a world-wide copy of RE7 gold edition. When I submitted a complaint that code gives an error for wrong country code, they asked for screen shots. Then they never replied when proof was given that their code was bogus. Forced me to use PayPal dispute to reclaim my money.
Site has low prices, but use caution and always use a form of payment that can reclaim your money if they rip you off.

I paid, they sent me an email where there should have been a link to the key, which was fake, it did not contain any key. After several emails, they did not send the key or my money. They are scammers, never buy anything from them.

Site sells used keys and their customer is non-existant, they say they respond to all query's within 2-4 hours, that is simply not true, i purchased a used key and made a ticket 5 minutes after the purchase, they asked for additional information 7 hours later and have not responded to any further emails, it has now been a week since i purchased from them and they have not responded to any emails, check the recent reviews on Trust pilot etc. I now have to trust that paypal will resolve this for me, but do yourself a favour, purchase your games anywhere else but here.

I haven't ordered anything from them for years, on new years day I got a notification from paypal that I got charged 96 from cdkeys using paypal express. Logged in and changed the password immediately.
Contacted support and they answered after 4 days that the confirmation email with the codes was sent to my email address (that's a lie!) They cant do anything, and that I should contact paypal. Paypal denied the refund, since it was "not unauthorized". Did a formal complaint, but that will probably take a long time.
Warning! Do not use paypal express with this site!

If you are planning to buy the game code from this website, make sure you use it within 7 days of your purchase.
I bought two codes as there was a deal going on, thinking I will use it later. But later when I tried to use it, it did not work
I asked the support desk and they told me to contact Microsoft, and MS confirmed that my code is being used by some other account other than me.
They asked CDkeys to contact if they need more information. I went back to the support and they said even though we asked you to contact Microsoft but we also have 7 days non refund policy.

It felt more like I was screwed and was asked to resolve it my self and then CDkeys had the trump card of 7 days policy.

Never buying again!

Xbox codes never work first time. End up going back and forth every time. 3rd time now purchasing and fed up trying to sort out and note being ignored after requesting refund. Don't bother, buy from legit seller

I have bought a Fifa 23 Xbox code from CD keys and was unable to redeem the code as my Xbox keeps saying that the code is not valid. I have mentioned the same with the Customer support but am not getting any proper response from them. I have provided screenshots of the invalid code error but those people keep saying the code is valid. Not even visiting this CD keys website next time and would like to provide a 0 rating if I can. I feel like being cheated.

I got my key quick, and the game worked great. This is a must visit cite when planning on purchasing a digital game.