website thubmnail of CBSSportsline
How would you rate CBSSportsline?
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Canada
1 review
0 helpful votes
Follow Client L.
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BEWARE when you sign up for a trial period at a lower rate.

No option to cancel by yourself. After trial period, you are being billed full price for 3 months.

Customer service is terrible and always refer to their SHADY no refund policy.

STAY AWAY there are many other services like this one with legit and customer oriented practices

Date of experience: January 4, 2025
Canada
2 reviews
0 helpful votes
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Fraudulent billing of my credit card.
February 20, 2023

Stay as far away as possible from this company. They charged me $99 on my credit card fraudulently. And when I requested a refund within 7 days of the subscription, they refused stating that it is not cancelable. Even the customer service rep if the company agreed with me that it is an unethical practice.

Date of experience: February 20, 2023
North Carolina
1 review
2 helpful votes
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Don't trust this company
December 18, 2023

Don't trust this service. I had a trial with the right to cancel in April. I cancelled because I'm not a gambler. Didn't get billed for 2 months. Suddenly they started billing me again in July. I should have caught it but didn't until last month. They said I signed up. I didn't. They just started billing again. I wanted at least a refund for last month and they said no because I had access to their service. But I never logged in again after April and don't even know my username or password. Never used their service again. It's only $50.00 billed over 5 months but they are total cheats. I filed a dispute and my CC company denied my dispute because this company sent them a slip of paper showing they got an ok from AMEX. But I never authorized anything.

Date of experience: December 18, 2023
Virginia
1 review
2 helpful votes
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Someone set up a fraudulent account in my name and they have been billing me for 2 years! IMy CC company keeps writing off the charges but i cant get a response - sat on the phone for 10 minutes multiple times (the call disconnects after 10 min - how appropriate for them)... sent multiple emails - no answer. Terrible!

Date of experience: March 25, 2020
Wisconsin
1 review
0 helpful votes
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More Good Than Bad
November 20, 2022

They are probably about even money. Win a little more than half--with juice, about even. Cappers are good, fun banter on the show. Coach has an oversized ego but I guess that sells. In the end, you don't need to like Coach, he likes himself enough for the both of you. The show is still worthwhile.

Date of experience: November 18, 2022
Poland
1 review
0 helpful votes
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Scamers
December 21, 2022

Amateurs. Do not buy access if you are from Poland and do not have a VPN. Their website is not working. They don't warn you about this before you buy. Reporting to support does nothing. They screw customers. Despite many requests, I was not refunded.

Date of experience: December 21, 2022
California
1 review
0 helpful votes
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Their reviews are subpar, and their user interface is really outdated. When they get you to subscribe, they put you on auto resub, and then don't offer any automated way to unsub. I sat on the phone for 30 mins, finally got through to someone and asked to unsubscribe. They said that I was, and then billed me next quarter anyway. When I wrote an email to complain they said that they could cancel my account but would not refund me the most recent "payment". What a crock.

Date of experience: December 10, 2019
Indiana
1 review
0 helpful votes
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DO NOT JOIN
September 18, 2020

Joined at 10 am. Saw their optimizer and called them at 10:45 to cancel Was told no refunds and the guy sorta chuckled when I asked for a manager. LOL. Mngr will call me and discus issue FAT CHANCE. What a waste off $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$4444

$$$$$$$$$$$$$$$$$$$

Date of experience: September 18, 2020
Pennsylvania
1 review
4 helpful votes
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They Suck
February 6, 2020

I have been playing their picks for a few weeks and they suck. I have lost $50. Honestly, would have been better off just picking the opposite of what they say. Their hockey picks are terrible, NBA picks suck, and CBB picks are a joke. Don't even think about checking out their golf or MMA garbage. The only winning quality is how hilarious it is to read the writeup's of their picks to see just how many things they can get wrong.

Date of experience: February 6, 2020
Alaska
1 review
7 helpful votes
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Scam Alert
April 10, 2018

I'm currently on hold attempting to cancel my membership, which may or may not even be possible. Unlike basically every other site in the world, you can't cancel online. This is the third time I've tried in the last two days, the last two times I've waited on hold for a half hour before being informed that there are no agents to assist me and I should try again later. I'm at the point of cancelling my credit card, even though that's a huge nuisance, rather than deal with this any more.

Date of experience: April 10, 2018
New York
1 review
11 helpful votes
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The service is the highest priced by far with the most intrusive, in your face advertising out there. Their site functionality has gone down markedly this year. Not worth the money at all. Any good alternate pay sites?

Date of experience: September 13, 2014
Texas
1 review
4 helpful votes
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Sportsline fraud
June 22, 2018

The monthly subscription must be cancelled by phone. Oh wait, they don't answer the phone. I was on hold for 10 minutes and then put into voice mail. Based on other complaints this is their standard procedure.

Date of experience: June 22, 2018
Canada
1 review
7 helpful votes
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Impossible to cancel a subscription. Ridiculous that an online subscription service wont let u cancel online, but makes one do it by phone which is never answered. Predictions they make are laughable at best.

Date of experience: July 16, 2018
Indiana
1 review
2 helpful votes
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SCAM--STAY AWAY
September 25, 2018

Everything everyone else has said is true. Do not sign up! It's impossible to cancel. They give you a number to call but no one ever answers. And when you try to do it by email, they refuse to delete your account. Had to go through my CC company to avoid this company charging my card. This website is trash. STAY AWAY!

Date of experience: September 25, 2018
Missouri
1 review
6 helpful votes
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Thieves
November 22, 2017

I got the one month option, just to try it out. I lost both daily fantasy football in a 15 team league by a lot, I ditched it and placed the next 2 weeks, saw a charge for a second month, and immediately called, but they would not give me a refund, offered me 5 "free" months so I could forget about it and get charged again 5 months later. Its a scam. Its only $10, but nobody likes to get robbed!

Date of experience: November 22, 2017
California
1 review
3 helpful votes
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Pathetic
July 20, 2018

Besides giving advise that you would do just as well to flip a coin, they will not let you cancel online and I had the same experience trying to cancel like others on this site. I even cancelled my card and somehow they managed to get on the new one.
CBS Sports should be embarrassed to be associated with this terrible company.

Date of experience: July 20, 2018
New York
4 reviews
0 helpful votes
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Ashamed
September 16, 2019

CBS you should be ashamed. I expected better from you. I have been a member for like 4 years. Your predictions blow. I only use your A and B picks and they lose about 80% of the time. Change what you are doing or get lost...

Date of experience: September 16, 2019
California
1 review
13 helpful votes
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Been using this site for 13 years and the amount of ads they use now is extremely annoying. WAY TOO MANY ADS. When you click on any video there is always (even if you've watched it once) a 30 second commercial that you can't even pause. And if you click on it to opens up another ad! I doubt they care but we will be looking for a new site next year.

Date of experience: September 9, 2014
Massachusetts
1 review
1 helpful vote
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As many others have said, Sportsline is absolute scum. They literally will not answer the phone if you try to call to cancel, will not acknowledge emails requesting cancellation, and even after placing a stop payment order with my bank Sportsline somehow managed to resubmit a charge to me. This company screams fraud and their laughable fantasy football picks left me next to last place in two leagues.

Date of experience: December 5, 2018
Illinois
1 review
2 helpful votes
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Absolutely the worst service ever. Paid for a full year and played Mike McClure's DFS picks every night and I don't know what's going to happen first, my account going to $0 or the end of the baseball season. On top of that, every night they spin some BS marketing tactic that makes it sound like they pick winners every night. They never acknowledge losses or admit slumps. I'm down so much money using Mike McClures picks he should issue a formal apology for his miserable 2019 season. Instead he keeps touting articles claiming to be an expert. To be called an "expert" is an absolute joke. I could pick better teams with a blind draw.

Date of experience: August 19, 2019

Overview

CBSSportsline has a rating of 1.2 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CBSSportsline most frequently mention credit card and customer service. CBSSportsline ranks 39th among Fantasy Sports sites.

service
6
value
6
shipping
3
returns
5
quality
6