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Carlin Brown has a rating of 4.2 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Carlin Brown ranks 12th among Home Remodeling sites.
If you're planning on moving on to a new property, you'll almost certainly be considering how you intend to transport your possessions. Moving property can be a long and tedious process depending on how much you have to take with you. Fortunately, the team here at CB Removals are on hand to make your life that little bit easier. We're not just the number one choice for Bournemouth removals; we're also the company to call for removal services throughout Dorset.
Avoid. The 'team' arrived over 1 hour late, one member left within an hour of arriving leaving one guy alone for the majority of the load-up. When a replacement eventually turned up, they both admitted to us that neither even worked for Carlin Brown and were just helping as they were busy. My partner and her mother had to reassemble the bed as one remover couldn't do it properly. I also had to assist with the lifting as one mover wasn't able to. When we raised multiple concerns to Carlin Brown we were offered 1/6th of the total cost refunded and told verbatim: "At the end of the day the removal was completed and there was no damage to any of your belongings" This is their standard. If you're looking for a premium service that you can relax about, look elsewhere. You'll pay premium for nothing more than a man-in-van service. We're currently escalating this to Trading and Advertising standards.
If you're planning on moving on to a new property, you'll almost certainly be considering how you intend to transport your possessions. Moving property can be a long and tedious process depending on how much you have to take with you. Fortunately, the team here at CB Removals are on hand to make your life that little bit easier. We're not just the number one choice for Bournemouth removals; we're also the company to call for removal services throughout Dorset.
Made my move a piece of cake! Friendly, helpful and professional. Great stuff. Thank you guys. All of my stuff arrived safe and the guys went beyond to help me out with bits and pieces to be done. A gift when you move on your own. So thanks!
Tip for consumers:
All good
Products used:
Removals service
Avoid.
The 'team' arrived over 1 hour late, one member left within an hour of arriving leaving one guy alone for the majority of the load-up.
When a replacement eventually turned up, they both admitted to us that neither even worked for Carlin Brown and were just helping as they were busy.
My partner and her mother had to reassemble the bed as one remover couldn't do it properly. I also had to assist with the lifting as one mover wasn't able to.
When we raised multiple concerns to Carlin Brown we were offered 1/6th of the total cost refunded and told verbatim:
"At the end of the day the removal was completed and there was no damage to any of your belongings"
This is their standard. If you're looking for a premium service that you can relax about, look elsewhere. You'll pay premium for nothing more than a man-in-van service.
We're currently escalating this to Trading and Advertising standards.
Please avoid this company. Sadly we were charged for a full removal service for our move on 27th of March and received a substandard man and van service at best by a man and his friend who do not work for Carlin Brown and are not professional movers, they told us they do not work for the company and were working cash in hand. The movers were one hour late, and the main mover was alone for the majority of the time when packing up. Due to this loading took 3.5 hours after being told it wouldn't take more than two. We have no white goods and we're moving from a small flat. On arrival to our new place we were asked to assist moving furniture which was a far cry from the stress-free experience promised. I am concerned for anyone moving with this company that they might have the same experience and leave their belongings with untrained, unprofessional people.
No masks were worn or hand sanitiser used, and as we were asked to assist with the move, social distancing was impossible.
I had been convinced by great reviews and friendly consultation and reassurance from Mike but this was the furthest experience from what we were promised. We attempted to work with Andy and Mike to receive a partial refund due to the lateness and fact that the service was not what we had paid for and due to their refusal we have escalated to trading standards.
They were fantastic. Excellent value for money, reliable, excellent care taken, very flexible. Would recommend without hesitation.
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