CashForUsedLaptop

One of the best customer service experience I've had in a while. Plus they are fast and got everything done quick.

Best place to sell your used laptop, they are fast and responsive, I had no issues with their service.

Easy process, clear explanation of pricing adjustments after inspecting my trade-in and very responsive communication!

JZ Shah was very friendly and the process for selling my laptop was smooth and transparent. I would recommend to others!

Great service. Satisfied with revised offer and timeline. Will use them again to sell my used gadget

Do not trust the 5 star reviews, they are paid for. After leaving my review, this company left multiple voicemails and e-mails attempting to bribe me with $25 more to change it to a 5-star.

They also claim on their website that they are BBB accredited. Check out Hummingbird International LLC on BBB. They are not accredited because they have an F.

As expected, this company was completely fraudulent in their schemes of appearing to offer more for your used laptop only to receive it and come back with bogus reasons as to why it's worth less than half of what their original quote was.

The laptop I sent them had sat unused for several years with maybe 10 hours of use on it and a missing battery, as it had died due to sitting for so long. That was made very clear in my initial communication with them.

Before sending, I asked for confirmation on my quote as I was actually sending them an 8th generation and only 7th was selectable on their website. I was told by Joshua that a revised offer for the newer generation could not be given until I took the time to pack it up and ship it to them.

They received my laptop on a Wednesday. Their website claims you will be given an estimate and paid within one business day of receiving. My e-mail I sent to them on Friday (after not hearing anything back for two days) was ignored and Monday morning they came back with a lowball offer three business days later.

Not only was that revised offer less but it was less than half of what I was quoted for the older generation because of an "expired warranty" and "major marks or damage." Of course this laptop had an expired warranty, it was made in 2018. It had one tiny superficial scratch on the lid and not a single other sign of usage.

Not only that, but after being informed of their new offer- the new quote on their website for that laptop model miraculously dropped in value by a substantial amount. This is a total bait and switch operation, if you still choose to deal with them be prepared to fight tooth and nail to make it anywhere near the first offer they give.