I mailed of two solid gold pieces. The items were delivered to their PO Box June 1st 2019. After almost a month of not hearing from them or receiving a payment I reached out to them. The absolute worse customer service I've ever dealt with. They basically said they don't know why it's taking so long. After hounding them everyday via email they finally said a check for 54 dollars has been sent. WTF after a month? I was offered more at a pawn shop. Here it is July 16th and I still haven't received anything. Whenever this mysterious check arrives I will be sending it back. Let's see how long this process takes. Piss poor company and piss poor service. Never again. They should be investigated and shut down.
I saw the tv ad for this site and had a silver chain which i wanted to cash in. I sent them the silver chain and they sent me a cheque of £0.06 pence in return for it. My chain had cost me $25 when i had bought it initially, it was sterling silver and im sure worth more than 6pence. Had to call them 4 times to get the chain back as well, their customer service is appalling. They talk complete rubbish that they offer great price for gold or silver. Dont use them at all. You might as well give your jewelllery free to someone as gift.
Spoke to them on the phone after I saw the commercial and I think I would only use this place if I was totally desperate for money. Go to your local pawn shop first! I saw the reviews here on sitejabber and I did a little more research and found this entire blog about this site
http://lbratina.blogspot.com/2008/10/cash-4-gold-pro-or-con-product-review.html
I brought in a10k good rope chain that was passed down to me from my father. It was appraised by a jeweler and insured for the last 7 years. The clerk tested it, low balled me for not even 1/10th the appraised value. I got him to come up s little finally. Saw him reach over and grab a different acid test bottle. Next thing he tells me that it is plated. I had already signed his paper for the transaction. I left feeling better that I didn't sell it but not sure why he kept the paper I signed. Makes me a little nervous. Has my thumbprint, picture, signature, etc.
Like everyone in this economy I saw the cash for gold TV commercial and thought about selling some of my jewelry for a little extra cash to pay the rent. I sent in my gold and waited. I was offered almost nothing for it. Then I saw this article online; http://www.cockeyed.com/citizen/goldkit/reputation.shtml OMFG.
Offered less. Told lies
Sent my golden off and was offered £150 less than other gold buyers. Given false information from the start. Lied to about the buying process as confirmed from other gold buyers. PLEASE DO NOT USE. USE OTHER BUYERS AVOID. GOT BETTER PRICE ON HIGH STREET
Don't send anything to this ripoff scam - They ripped me off by not sending back what was not melted down.
They did not send back the gems that were part of the jewelry.
I was totally ripped off.