Birthday gift... He was so excited! Easy to assemble too, remote control is simple to use and the car is solid, granddaughter love it.
We wanted to buy my niece a car for her 1st birthday and we wanted one with a remote. We found cartots and made our purchase. After a few weeks of not receiving the car we received an email from Ashley telling us that, that car was not able to ship and we could choose another car for the same price. The next week the same thing happened with that order. Again we received an email from Ashley saying we could choose another car for the same price. This one shipped. My husband put the car together- the doors open but it seems like it could damage the car if they get opened a lot. We bought a license plate but there is nowhere to attach it. The decals were already put on the car (speedometer, gas gage, emblem on steering wheel, and they were all put on crooked or not completely covering the area so the edge is hanging off), we were told that they were sending out new ones so that we could put them on ourselves. It has been a month and we still haven't received them. That being said, the car is so cute! The sounds it makes and the songs it plays are amazing. My kids (3 and 4) loved it! My niece cries when she has to get out of the car. It is perfect for her because she is secured in it, she can push the buttons to make music play, and her older siblings and parents can drive her around. Even though the process was a bit frustrating Ashley at Cartots took really good care of us and I would highly recommend them to anybody who is looking for a car for child. It is worth every dollar!
She has room to grow in it also. Fast and slow mode so it is great for younger kids... VERY worth the money!
I purchased the trail blazer for my grandson. From day one had issues. The whole reason for purchasing the trail blazer because it advertises off road. We have a slight grade and bump yard. My three year old didn't even make it half way across the yard and gave up. Reason because it would hit a bump and slow down and then stop. He's thinking he did something wrong. Try to explain to a three year old that is the trail blazer not his fault. It would hit a little bump or taller grass and shut off. Designed for power and rugged trail. What a joke. Contacted car tots and explained the issue we were having. Then due to that and my mother's health we didn't try it again for a couple weeks. Wouldn't start next time we tried. Contacted them again. Sent control panel which didn't fix the problem. This is garage keep not left outside. But when we tried to get started we pushed outside and because it wouldn't start we went on to other things. It started raining we immediately pushed it inside. It did get wet. One time. Spoke with tech support again and said it could possibly be the batteries. Had to purchase a battery reader. Sent new batteries. During my conversation with tech I expressed my frustration with this and asked for a refund. Batteries was not the problem. Contacted them again and sent me a ecm. Not without a good time on the phone and they tried to say because I asked for a refund I wasn't willing to work with them. Not true did everything the tech support asked. Not my fault what he recommend didn't fix it. ECM came installed it. Yeah it worked. No short term. One week. Wouldn't back up and now the peddle won't engage. Now they are saying because of water damage I have to get a professional to look at it and then they will sell me the parts. So if you only want a month use at the most for 600 hundred dollars go for it.
Answer: No they will not catch fire when used properly. Anyone who says their vehicle caught fire either charged the battery for weeks straight and disregarded that they damaged the battery. Almost every one of our vehicles has the same type of battery that is in a normal car we drive which are SLA non-spillable batteries and when charged properly are extremely safe. The rest of the vehicle is plastic, metal and wiring... none of which are flammable unless you purposely put so much heat to it that you burn it. When you read review about a car catching fire what the customer means to say is that they had smoke coming from a motor that burned out. This can happen with the motors, but you will not see flames coming from the vehicle for a burned out motor.
Answer: Normally within one week. Megan and Charles ordered during covid and there were supply chain issues. We did answer their calls and emailed them back as well. Covid was a difficult time for all of us. If you have questions send us an email and we will get back to you within one business day typically.
Answer: Hello, Thank you for your interest. We do not monitor sitejabber so we apologize for the delay. Please refer to our FAQ page and if you have any questions that you do not see an answer for there our contact information is on our website. https://www.cartots.com/blogs/f-a-q
Answer: EMail our customer service and they will get back with you.
Answer: Hello, If you purchase a vehicle from our company you can purchase an extra battery. Most of the vehicles are not made to swap the batteries out between uses, but it is possible. The cost is $40 for most of the vehicles to purchase an additional battery. If you order by December 15th we will make sure it gets to you by Christmas anywhere in the USA.
CarTots has a rating of 3.2 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarTots most frequently mention customer service, remote control and super buggy. CarTots ranks 13th among Toys Store sites.