Carter's has a rating of 2.5 stars from 339 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Carter's most frequently mention customer service, order online, and next day problems. Carter's ranks 315th among Baby sites.
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Hi, i would like to give a shout out to Eskedar she's at the mall of theEmirates branch, lovely customer service,so eloquent and warm. Grateful :)
I'm sad to say that I'll be closing my account. I just learned that I've been charged a late fee even though I'm paying on the due date. I'm so sorry that I haven't paid before 5pm on those dates. You're ridiculous. This is offensive it's:5:10 pm. I will be paying the card off and closing this account. Beware of how they're overcharging their customers. Shame on you.
Hi, i would like to give a shout out to Eskedar she's at the mall of theEmirates branch, lovely customer service,so eloquent and warm.
Grateful :)
We love carters. They are a very rare brand that still makes clothes 100% cotton for a very good price. More so than that I needed to leave a comment about the employee (Jaimie) who just was all around amazing person and also had excellent costumer service and people skills. Not only was she helpful and genuine, all while being extremely professional, she was all over the store organizing patiently and multi tasking! I truly hope that she advances and gets career she dreams of, because she has all the traits of someone that would be an asset for any company. Oh, we were shopping at west palm beach, fl outlet location (on palm beach lakes). I didn't know her name until I looks at our electronic receipt and just needed to Praia this wonderful young women!
Carter's has the best quality clothes for their prices! I always buy during their sales and spend way to much but never complain! Customer service is great! Never had a problem exchanging my items for different size or getting questions answered! I have been buying their clothes for 5 years and will continue until my kids cant fit in them anymore! 100% would recommend to everyone!
The ladies were very helpful, they helped me find all the sizes I needed and provided excellent customer service even on items they don't sell/carry.
Big shout out to the Manager on lead (Marissa and her associates Sandra and Jordan)
Thank you for helping
Tip for consumers:
Less busier mid day 3-6
Products used:
Toddler boy clothes
I always get a beautiful experience while shopping here and Aalayah just made my day even more wonderful.
I made an online purchase last week for my grand baby. I added a gift box because it was a Xmas gift. It was packaged so beautifully! Everything came together and I was updated via text! Thank you!
Always a great experience. Im always able to find what i need without a problem, love the clothes they have to offer.
Best wearability of baby clothes. Best prices at local Michigan Meijers stores - always discounted by 40% daily, sometimes more. Great kids clothes.
I have bought many things from Carters and have always been pleased! I highly suggest it to all my expecting mothers!
Always shop Carters for the cute stuff for my granddaughter. Love it! Great value and great quality.
I go to the Crenshaw mall store and the costumer service is great! Alitza helped me today and she's always helping clients with a big smile, thank you Ms Alitza
Love buying stuff for my son from carter's. Size always good. I always shop online. Recently bought from them
I order here all the time and the sales and prices are great. The clothing feels great and fit very well. I recommend Carter's to everyone
I've ordered lots of nice things from the company. All of the things I ordered have been good nice quality clothes. Would recommend to others
I'm shocked by the number of negative reviews for Carter's Online... I've had a totally opposite experience with this company.
I have nine - yes 9 - grandchildren and often send baby gifts. My "go to" gift for a new baby is a year of outfits - one in each age size - for the newbie. The items usually ship within a few days and I've only once had a delivery issue.
I recently ordered for a new baby and FedEx sent a delivery notice but the recipient had not received the gift. THIS IS A FEDEX ISSUE, NOT A CARTERS ISSUE. I called customer service at Carters, they sent out replacement items with expedited shipping the same day at no cost. Carters went above and beyond to resolve this issue! This is a great company with quality products at very reasonable prices.
I'll certainly continue to order from and be a Carters fan!
I like this brand. I bought here a lot of baby clothes for gifts. Most of all I like quality of them
Quality is the name of the game here. Your children will out grow the clothing before the clothing wears out! And the styles! Totally awesome!
Carter's is one of the best clothing stores for babies - has everything you need. Very cute and affordable.
I love this store the quality of this brand is great when washing and drying it doesn't shrink nor does the Color fades been buying clothes. I have pass down Carter's clothes to family members and still looks great.
This is one of my favorite children's clothing stores. I love eating the rewards of course, having 3 kids makes it easy to rack up rewards. They can sometimes have some great deals, other times I find it's a little cheaper to buy Carter's brand items from Marshall's or Kohl's. But the quality is typically great, as is the fit.
This dress is SO comfy and cute. It's super simple to throw on for a day on the go, or to dress up for an evening out! I can't wait to get it in different colors!
Je suis une personne très exigeante, mais ce site m'a beaucoup plut. Je suis vraiment satisfaite des produits de que j'ai acheté. Merci beucoup!
Mon bébé aussi vous dit merci, ses petites affaires et surtout les petits vetements sont super. Ils sont très confortables et mets mon petit bout très à l'aise. Je vais de suite recommander ce site à tous mes ami(e)s pour qu'ils ai aussi la chance d'être satisfait lors d'une commande en ligne.
Encore une fois merciiii
Have lots of kids clothing from Carter's and have always fit well and held up to whatever my son did in them. Will continue to buy their clothes.
I shop here for my grandchildren. Always great selection. The stores are conviently located no matter what state you live in. You'll also find huge sales.
Ive shopped with a variety of kids stores and Carters is by far my favorite for younger kids. The clothes are adorable, they match well and they are hold up well in the wash even under higher temperatures which is important for sanitizing those dirty onesies.
Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.
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