Overview
CarShield has a rating of 4.2 stars from 4,869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.
Was inquiring about my truck, since we already have our family vehicle insured with car shield.
Customer service helpful no complaints they help with any issues I had.
Yes very courteous and professional way dealing with me
Got my car fix when needed to be done with out problems
Signed up for coverage on a new vehicle.
Customer service rep was outstanding
Some what unhappy and don't know why I need to send paperwork on service done a year ago
Car Shield would not cover a part that clearly in my service agreement.
The agent was extremely helpful and courteous i am not sure the answer was correct
No pressure to sign up. Never had to use the insurance and very easy to cancel policy.
It was seamless and I was informed every step of the way
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Worse scam artists ever. Horrible customer service. Will be getting sued shortly
I would like to know how your payment amount was calculated.
Clear and understandable, no problems. Patiently answered questions.
Fantastic, very friendly and knowledgeable. Awesome
Your customer service was very easy to deal with and things were taken care of immediately.
Had an issue with my car. Getting approval and having the issue fixed was fast and easy.
We’re happy to help. Let us know if you need anything else.
Took my vehicle to dealership and emailed my contract to them. Everything else was taken care of.
We're happy to hear this. Let us know if you need anything else.
I have had Car Shield for 4 years but have not had a chance to use it.
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
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- Saint Peters, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Even though we are sorry to see you go as a customer, we hope you keep us in mind for the future. If there is anything more we can do for you, please give us a call.