Overview
CarShield has a rating of 4.2 stars from 4,869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.
Handled my request very efficiently. Changed credit card for payment.
Car Shield did not cover anything that needed working on - not happy
Wanted to know if something was covered, it was not, we understood and the case was closed
Thank you for your time and review. If you have any questions give us a call!
The Agent was very knowledgeable and with the information that I needed.
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
Never had to call, but felt protected even never had to use it
I called and my questions were answered on all my questions
The agent I spoke with was personable, professional, knowledgeable, helpful and pleasant
Just make sure you understand what the contract details.
Respect the customer decision to take time to decide whether to commit to the product.
Wonderful exchange during the call. Staff members was very professional
Part covered. Service station did not do CS. Requested you pay me after I paid
Because they're the best and they're awesome and awesome customer service
I can not give an experience quote because I have not had to use the service yet.
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
Customer service,(Angela to be exact) Went above and beyond!
My customer service rep understood my needs and acted on the problem quickly and pleasantly.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
They will help you with all your Needs, All you have to do is ask.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Reported issues and were taken care
Right away to there proper departments
My claim was handled quickly without any issues. Thank you
Very helpful and covered a few things before I sold my car.
If they follow through it will be great experience
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- Saint Peters, United States
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Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.