CarShield has a rating of 4.2 stars from 4,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.
The staff worked well on their part of the repair without my needing to clarify the problem
Every time I needed an expensive repair I was told that is was maintenance and not covered.
We're sorry to hear this. It is unfortunate when a needed repair isn't listed for coverage on your policy. Hopefully we can help you on the next one!
Customer service helpful and answered my questions
When asked a question was given courteous answers and revised what ask in the mail quickly.
I called to move back my payment for 2 days. It was taken care of very quickly. Thank You!
Radiator needed to be replaced and it was covered.
Exceptional customer service, great experience with representative
Vehicle repaired to our satisfaction. Customer service and support was excellent
Great experience would recommend them to anyone that needs protection for their vehicle
Very pain free, nice people, sent parts promptly and paid quickly.
I called to receive a copy of my contract and they were very helpful.
I was having some problems with my payment, and car shield step[ in i was very please
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
Everyone did follow up to make sure my service was completed.
I needed coverage information, it was given competently.
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: You have to wait 20 days and 250 miles. And if they think you already know there is a problem they want cover it.
We're happy to hear this. Let us know if you need anything else.