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CarShield

Overview

CarShield has a rating of 4.2 stars from 4,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,061
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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New Jersey
2 reviews
0 helpful votes
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Very easy to work with.
November 10, 2023

The staff worked well on their part of the repair without my needing to clarify the problem

Date of experience: November 10, 2023
Carshield R. CarShield Rep
over a year old

We're happy to hear this. Let us know if you need anything else.

Pennsylvania
1 review
0 helpful votes
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Payment
November 13, 2023

I was called because I switched my billing did not go through

Date of experience: November 13, 2023
Arizona
1 review
0 helpful votes
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REJ
October 26, 2023

Every time I needed an expensive repair I was told that is was maintenance and not covered.

Date of experience: October 19, 2023
Carshield R. CarShield Rep
over a year old

We're sorry to hear this. It is unfortunate when a needed repair isn't listed for coverage on your policy. Hopefully we can help you on the next one!

Ohio
1 review
0 helpful votes
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Great customer service
February 1, 2024

Customer service helpful and answered my questions

Date of experience: February 1, 2024
Illinois
2 reviews
0 helpful votes
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Great staff with no worries.
February 1, 2024

When asked a question was given courteous answers and revised what ask in the mail quickly.

Date of experience: February 1, 2024
Missouri
1 review
0 helpful votes
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No experience with them to know how they will respond

Date of experience: February 1, 2024
Washington
1 review
0 helpful votes
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Excellent Customer Service
February 1, 2024

I called to move back my payment for 2 days. It was taken care of very quickly. Thank You!

Date of experience: February 1, 2024
Oklahoma
1 review
0 helpful votes
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Friendly
February 1, 2024

The agent was so nice and helpful. Made me glad I called

Date of experience: February 1, 2024
Texas
2 reviews
0 helpful votes
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Wonderful
February 1, 2024

Customer service representative was very helpful and pleasant to speak with, as always

Date of experience: February 1, 2024
Texas
1 review
0 helpful votes
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Very seamless process.
February 1, 2024

Radiator needed to be replaced and it was covered.

Date of experience: February 1, 2024
West Virginia
1 review
0 helpful votes
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Exceptional customer service, great experience with representative

Date of experience: February 1, 2024
Arizona
1 review
0 helpful votes
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Great plan
February 1, 2024

Vehicle repaired to our satisfaction. Customer service and support was excellent

Date of experience: February 1, 2024
North Carolina
1 review
0 helpful votes
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Very on time with the repair
February 1, 2024

Great experience would recommend them to anyone that needs protection for their vehicle

Date of experience: February 1, 2024
Indiana
1 review
0 helpful votes
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Quick service and payment to the shop
February 1, 2024

Very pain free, nice people, sent parts promptly and paid quickly.

Date of experience: February 1, 2024
Minnesota
1 review
0 helpful votes
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So kind
February 1, 2024

Everyone I talked to were so helpful, knowledgeable and kind.

Date of experience: February 1, 2024
Florida
1 review
0 helpful votes
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Very Helpful.
February 1, 2024

I called to receive a copy of my contract and they were very helpful.

Date of experience: February 1, 2024
Illinois
1 review
0 helpful votes
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I was having some problems with my payment, and car shield step[ in i was very please

Date of experience: October 24, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

Nevada
1 review
0 helpful votes
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My experience with car shield was great.
February 1, 2024

Everyone did follow up to make sure my service was completed.

Date of experience: February 1, 2024
New Jersey
1 review
0 helpful votes
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Satisfied
February 1, 2024

Need to upgrade customer service. I did not get complete answers when l asked.

Date of experience: February 1, 2024
Virginia
1 review
0 helpful votes
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Professionalism
February 1, 2024

I needed coverage information, it was given competently.

Date of experience: February 1, 2024