CarShieldReviews 5,957

It took sometime to get someone to approve the claim but outside of that it was good

They explained it well and all the commercials I saw and the letter I received in the mail sounded really good I'm glad I was able to join even though I have a deductible to pay first before I can use it but maybe it will still be a long time before I even have to use it

My first experience with Car Shield was FANTASTIC!
The Car Shield administrator took over after my first call and stayed on my
Fuel pump problem until it was fixed. I had to be towed, Car Shield was on it!
While fixing my fuel pump issue, a rear differential leak was also discovered.
Car Shield was on it and had it repaired also! I am recommending to all of my family!
They saved me $1000. If you don't have Car Shield, GET IT QUICK!

I called to ask a billing question. My question was answered quickly and effectively. The customer service representative was knowledgeable, and was able to give me a concise response.

Worse scam artists ever. Horrible customer service. Will be getting sued shortly

Fantastic, very friendly and knowledgeable. Awesome

The quote for repairs was given but the cost was more out of pocket that I wanted to pay and I ended up getting a new car

Well my car engine light came on and I immediately drove to Auto Zone to get a dinostic report done, they informed me that my oil filter was falling out and my censor was stuck in the off opposition. I immediately called my service dealer and got my car put into the shop. AutoZone dinostics was right on the nose. Well as I was told it's only the filter & sensor that is bad don't let them tell you there was more to be done. Well sure enough that's what happend saying thousand dollars of work need to be done. They called shield to see if work would be covered to replace a housing & oil pump, car shield did honor the housing but said no to pump replacement. Yes I was upset at first, but then took it to another mechanic and was told my pump was just fine. So long story short thank you Car Shield for not covering the part and saving our company monies that weren't needed to be spent. Your Savings are our savings too!

I took my car in because the horn was making a soft groaning noise. I thought it was a fuse and was ready to pay for it. Come to find out it was water in the horn! Car Shield came through for me again! I was totally ready to pay the bill. My heart goes out to Car Shield. Thanks so much.

My diesel truck was giving me ABS warning messages so I went ahead and took it to the dealer. Diagnosis came back with not only an oil leak in the upper oil pan but a blown ABS module and a non-responsive RC module. CarShield covered all but the RCM as that is part of the airbag system which they don't cover. Also was able to get a rental vehicle through CarShield.

Car shield
came through with a rental car fixed my car and I'm happy ever took a little while to get it done but they still paid for it they're a good deal to have

We are so grateful to Car Shield. You did everything you promised. After we notified you about our problem, you worked directly with our dealer representative and settled our claim.

Had door locks ( power) that were not working and had to be manually done.

Claim took three weeks to approve, and they said I have to pay the taxes. Contract does NOT state that anywhere that the customer is required to pay the taxes.

I got out on the highway after picking the vehicle up, and there was another issue discovered so I returned to the shop. Tech tells me what the problem is, so calls CS back. They open a NEW claim instead of appending old, and now I have to pay yet another deductible and taxes.

Several phone calls to office to get things going.

Good service and professional experience. I have been with you a number of years and I am very pleased with your service.