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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield Reviews Summary
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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My 2004 Cadillac needed a water pump, after we contacted a certified mechanic Car Sheild handle d everything else.
What ever you have in your contract. They will stand by it. And that what they did for me.
No help in car rental department telling me there is no enterprise rental here there is one I don't want to pay out of pocket for the rental
My vehicle was taken to the repair shop for ONE issue.but the technician also found another one...CAR SHIELD took care of them both...
Signed up for coverage on a new vehicle.
Customer service rep was outstanding
Great! First claim went very well. My warranties have always been with the dealerships. I was very hesitant to pay for 3rd party service.
I have had 3 interactions with the Service Representative's at Car Shield. Each time was easy and speedy. Reps very pleasant and efficient with the task at hand.
I've spoke with Customer service a couple of times just to get acquitted with my CarShield Contract. And they are very nice and helpful.
I was unable to open up my downloaded contract. I had a few questions to ask and she answered them perfectly.
Was inquiring about my truck, since we already have our family vehicle insured with car shield.
I was only a member for a few months. I never had to use them for any repairs. I sold the car so I had to cancel my policy as I am moving out of the US. I certainly would not hesitate to get a new policy if and when I come back to the US.
Never had a problem with Car Shield. I didn't need to use my policy but it was reassuring to know the coverage was there for me if I needed it. Was transferred out of the country so I sold my car. When I come back and buy another car I will surely call Car Shield.
Customer service great people they explained 👍 everything also the people at car shield kept me updated on everything (wish all insurance companies were like this one.
I have a good customer service with car shield service on the phone with the representative
Your customer service was very easy to deal with and things were taken care of immediately.
Your representative made very easy in order for me to transfer my pokucy from my old vehicle to my new one
Because they're the best and they're awesome and awesome customer service
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members