CarShieldReviews 5,958

Tow truck showed up on time. They were well equipped to take care of my vehicle and tow it safely to the shop.

Clear and understandable, no problems. Patiently answered questions.

Respect the customer decision to take time to decide whether to commit to the product.

When I first signed up for CarShield, I was told by the sales person that if repairs were needed they would be covered. I asked what the average person was covered for and what my concerns were. He said other customers were covered 100% for their repairs. When I needed head gaskets repaired I was told they would only cover 30% of the repair. Had I known that car shield was a scam and would not cover the cost of the repairs as advertised and explained by the sales people I never would have signed up.

The person I spoke to was very knowledgeable. Also very helpful and answered my questions as thoroughly as possible. Good phone personage

I had questions about coverage of a particular very expensive part a catalytic converter.i paid $2479.00 for right side block.

My Car Broke Down in December Called Car Shield And They Towed It To My Mechanic. Positive Experience To Start. Found Out Car Has Blown Engine. After Many Conversations With Car Shield Reps.Still Moving Forward With A Solution On What Warrenty Will Cover. Another Of Calls Regarding Maintenance Records,Even If You Choose To Do Your Own Maintenance Oil Changes They Want Record's And Receipts From Sources Such As Wal-Mart And Other Box Stores. Not Many Keep Simple Receipts. Lesson Learned, For The Future.

One of the best things I ever did right was becoming apart of the Car Shield family. I have been with them now going on 3 years and I have only had 1 claim, knock on wood. They were so honest professional and friendly with me as well as taking care of my car problem. I recommend Car Shield to Everyone you want be sorry.😊😊

Changing due to diff car with warrenty. Plus was not happy with coverage on response to earler coverage.

I was satisfied with Car Shield responses to the repairs that were needed on my vehicle except the Running board hinges, motors and hardware left and right. I am a handicapped Vietnam combat veteran and I use the running boards to get out of my vehicle which is why I thought they would be covered because its electrical. I would like to speak with Car Shield about that problem. Other than that I was satisfied.

I just car shield, so when my car needs to get fixed, I'll let you know how it go's

My check engine light came on so I drove the car to my local mechanic <2 miles from home. They diagnosed head gasket. Car never overheated, coolant was filled, new water pump. They refused to pay for the repairs because I drove the car to the shop. They said I should've called a tow. They are devious, They are a rip off.

Terrible. One person at Carshield got a years worth of records and ghen wanted more. Could not understand why we took out a policy before our manufacture warranty ended

Great company to have on your investments. I like what you do