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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield Reviews Summary
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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I was trying upgrade my police to the better one.all I did do was get the correct odometer reading right with pictures
Excellent, reliable and would definitely recommend to anyone needing additional coverage on their automobile.
We have not had to use yet but we will give a review when we do.
Took my car to the dealership you recommended, Meinke, they did diagnostics, sent to you and now you won't pay for the parts and want me to. Been with you several years, just paid my monthly payment and I will be canceling shortly. Thanks for nothing!
Representative was professional and friendly and knowledgeable.
When making my call to Car Shield. I was immediately pleased that I had a very short wait before speaking with a rep
It is very hard to communicate through your program. You should have a way to communicate with the adjuster in charge of the claim. I was unable to communicate with the adjuster because the person answering the phone would not allow me to. This is not good business.
Just make sure you understand what the contract details.
What would be nice, autographed pictures of Ice-T & Ms. Vivian Fox to the customers, that's CarShield members!
Very informative and helpful when asked about services and what to expect going forward.
The experience was great and customer service was good
When you call they are right there ready to help with information. But getting back with the mechanic shop if they have not sent in all the information is slow or not at all. I've had to call and then relay information to the shop.
Do not want an aftermarket part on my vehicle want a new or manufacture recommendation do part not a rebuilt or refurbished one
It was okay. I do not have much to say other than my question about coverage was answered.
We have several of our vehicles with Car Shield and every single claim has been handled with the most professional attention and fast responses. Most claims have been accepted and even those which did not qualify was due to our lack of understanding of the contract (not the 'fine-print')...
Keep up the good work!
Car Shield's extended warranty service is a 'must' for those unexpected vehicle problems that can put a real crimp in your cash flow. The service is fair prompt when working with the repair shops. We have four vehicles under this warranty and it allows us to keep each of them in top running condition.
They were very willing to be helpful and made sure they did everything they could to make sure I didn't have to pay anymore the my deductible.
Wonderful exchange during the call. Staff members was very professional
I have been subscribed to Car Shield for several years now and have had only one claim, but that claim was handled quickly and to my satisfaction.
My transmission needed repair and I was dreading the expense. However, CarShiled picked up most of the cost. It was fast and easy to file a claim and have the service department paid for the job!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members