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CarShieldReviews 5,994

4.3

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From the business

CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.


carshield.com
Saint Peters, United States
+21
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CarShield Reviews Summary

CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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Pennsylvania
1 review
0 helpful votes
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My experience
March 4, 2024

Contact with Car shield is fast and easy. Agents are always cordial and considerate.

Date of experience: March 4, 2024
Maryland
2 reviews
0 helpful votes
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Im under help with car shield because your always coming up with thing so your not have fix people car

Date of experience: March 4, 2024
Florida
1 review
0 helpful votes
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Top notch service. Extremely help with my mechanical issues

Date of experience: March 4, 2024
Alabama
3 reviews
0 helpful votes
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It's a great policy easy peezie
March 4, 2024

Got to keep my vehicle for a while so
This policy will protect from the inevitable expenses. The experience from the sign up was first class.

Date of experience: March 4, 2024
Texas
1 review
0 helpful votes
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Good customer service
March 4, 2024

Called to ask a simple question and was given the most accurate and informative information regarding coverage details.

Date of experience: March 4, 2024
Canada
1 review
0 helpful votes
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Happy customer
March 4, 2024

Got it done with no issues,would recommend Car Shield to anyone.

Date of experience: March 4, 2024
Kentucky
1 review
0 helpful votes
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Very satisfied
March 4, 2024

Very helpful and knowledgeable
Very professional and courteous I pay a very fair price every month and I'm well please also looking forward to adding my home on the policy as well

Date of experience: March 4, 2024
Texas
1 review
0 helpful votes
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Car Shield is a great company to have for extended warranty issues.

Date of experience: March 4, 2024
Alabama
1 review
0 helpful votes
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You didn't help my needs at all
March 14, 2024

You are not the company for me because when I needed your help you left me dry after send you money every month. And I need you to pay for my car to get fix. And to fine out the company didn't take you. You wouldn't not only send my money back you wouldn't even pay half.

Date of experience: March 4, 2024
South Carolina
1 review
0 helpful votes
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Gathering information
March 4, 2024

I just called to gather information didn't actual need service on car

Date of experience: March 4, 2024
Colorado
1 review
1 helpful vote
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Great customer service!
March 4, 2024

I've had a great experience with CarShield representatives. They are professional, friendly, and willing to assist in anyway that they can.

I've even gotten phone calls regarding my vehicle warranty services. I strongly recommend CarShield!

Date of experience: March 4, 2024
Ohio
1 review
0 helpful votes
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Can't find service
March 14, 2024

I would have to drive a half hour to an hour to get to a service that accepts your insurance.
I tried the local ones but they told me I would have to go to a Jeep dealership in order to get the correct part.

Date of experience: March 4, 2024
New York
1 review
0 helpful votes
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Wonderful
March 4, 2024

The person that I talked to was very polite and nice to talk to.

Date of experience: March 4, 2024
Georgia
1 review
0 helpful votes
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Excellent and professional
March 4, 2024

I had a great experience, the staff was very professional.

Date of experience: March 4, 2024
Michigan
1 review
0 helpful votes
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Excellent Service
March 4, 2024

I recently had to inquire about my CarShield account and the customer service was awesome.the agent was detailed and thorough and solved my issues. So thank you I hope every experience is like this one.

Date of experience: March 4, 2024
Maryland
2 reviews
0 helpful votes
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Very Professional
March 4, 2024

Representatives understood my needs and submitted a plan to me that I could Afford.

Date of experience: March 4, 2024
New York
1 review
0 helpful votes
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The representative I spoke with was very helpful and courteous.

Date of experience: March 4, 2024
Pennsylvania
1 review
0 helpful votes
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Fred beans said they didn't have to call. They just entered the vide to establish the part wasn't covered.

Date of experience: March 4, 2024
California
2 reviews
0 helpful votes
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Short & sweet. All good.
March 4, 2024

Phone conversation went well with the Representative / Operator.

Date of experience: March 4, 2024
Connecticut
1 review
0 helpful votes
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Very good
March 4, 2024

Very good about my issues and fixed them very fast

Date of experience: March 4, 2024