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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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I am very sorry I had to cancel. It was to much for my budget
Car Shield provided the service tech so I took it there and the rest was handled by the service tech and Car Shield, no hassle involved.
I bought 6 months of Car Shield. I was given a reduced price. When my car does break down I will see how it will work.
I doubt it Car Shield because I heard a lot of negative reviews and a lot of companies didn't wanna use Car Shield but it left me with a positive feedback because when I needed a warranty for my vehicle, everybody else charge outrageous prices, and wasn't reasonable the cover that I needed. I signed up for Car Shield And it helped me when I really needed it and I definitely didn't have the funds for it only a small amount so I think Car Shield for helping people like me to keep my car on the road and to all the other people who accepted Car Shield. Now I can do the things I need to do without worrying about my car breaking down. Because I know that Car Shield has my back. I know it sounds very cheesy, but is the truth, and the staff who answers the phones they are excellent as well.
Reps were always cordial and service was extraordinary.
When you call, you talk to real people and they are professional. They walk you through process and give you what you need to protect your investment for a very reasonable monthly premium. I'm very pleased being on their team!
Good customer service very helpful amazing people answering the phone they fixed my transmission without any problems I recommend them to anyone looking for car protection
Called to verify the price per year. Customer service was great.
It was great, smooth and quick
I did thus review last week.
I filed a claim almost 2 weeks ago and I'm still waiting on approval so I can get a rental car so I can have transportation
While my first claim was being done, the mechanic noticed an upcoming issue with my AC. He filed the claim and Car Shield approved it. That did impress me. The 4 stars is because there are still issues with substandard parts and additional uncovered cost. Along with online responses if I don't give 5 stars.
I have been with Garcia now about 3 years I do believe on my 250 Ford I've been lucky so far I haven't had to have any work done other than services on the truck Touch wood.
Car goes in Monday to get a issues checked and we will see how this covers the problem
Read the letter from my attorney. Cannot say much more
Was able to get the accurate information with my customer service provider. Thank you.
After subscribing to car shield for over 2 years we tried to use it at our dealership...they would not accept it...recently we tried to use it and were denied for several reason including wrong vin number and misspelled name.
Waiting on a response about a repair on my car. Still waiting on the decision
I called to change my payment method and add a new one and they took care of it real quick.
The person I talked to was very cordial. He answered all of my questions to my satisfaction.
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: That depends on the level of coverage that your vehicle qualifies for at the time you set up coverage. Give us a call with your VIN and mileage and we would be more than happy to go over that with you!
