Carrabba's Italian Grill

The hostess, the 1st person we saw, literally ignored us. There was no one else waiting for a table. The waitress was awesome. The food came quickly & was delicious! We will be back in spite of the rudeness.

My wife and I have been customers long standing over 26 years here in NC. The past few times we visited the Greensboro, NC location the service has been far short of pleasant. Today was the worst, starting with our order of chicken soup, delivered to the table less than hot, and no spoons provided. It took a long time to get the waiter only by my wife going over to the kitchen area and ask for spoons. He was there holding a lengthy conversation with the cooks. Over charged for liquor drinks and price reduced only when called to the attention to the waiter. Very disappointing. Terrible experience.

Very good food. I always get their steaks and they are fantastic & very tender. The pasta is very good too.

The employees are friendly and helpful. Never a problem here.

Good Job!

Don't do it! The $20 bonus is a rip off and a scam. They only allow one of the $10 off cards to be used one per visit. Meaning you need to go back twice to get the full $20. Only restaurant chain I have ever known that offers a bonus at Christmas time where you can't use them all at the same time, same visit. RIPOFF! I take advantage of these offers with many chains and when I went to use them Carabba's and they said 1 per table. I am never giving a dime to Bloomin' Brands ever again. They need to spell that out at time of purchase. BIG SCAM and they should be ashamed of themselves for being so cheap!

I placed a take-out order on Carrabba's Italian Grill website on March 10,2024 for pickup at the following location at 4:15pm … 2088 S Abilene Street, Aurora, CO *******. I ordered 3 meals,
2- Spiedino di Mare ($57.98) and 1-Lobster Ravioli ($23.49). All of the meals were of poor quality, the sauce on the Lobster Ravioli was thin/watery, the Raviolis didn't have much lobster filling, the two Spiedino di Mare meals had eight (8) small breaded Scallops with Penne Pasta lightly covered with pasty tomato sauce. I ordered Sauteed Spinach on one of the Spiedino di Mare which had garlic, but the garlic was burnt which ruined the taste of the Spinach. All three (3) meals were small portions, and I would define them as half-orders. The salads that came with the meals, again were very small. The order didn't come with any bread, as they always provide bread when you dine-in, no napkins or plastic forks, knifes. The cost of the three meals came to $83.46 plus tax, which in my opinion was a rip-off for the quantity and quality of the food I received. You can get higher quality take-out Italian Cuisine food at affordable prices at Maggiano's Little Italy, Olive Garden Italian Restaurant and I would even venture to say Frazoli's Fast Food Italian Restaurant has better food than I received at Carrabba's.

Although several of their menu items are usually good, management recently has not allowed phoned-in orders. Ordering from ones car seems to be actively (and passively) discouraged.

Great Italian eatery. You will walk out full with something to take home too. Great place to eat. You will need a nap. Something special I like is when you remember seeing something on menu and its gone. I always ask and sometimes they make stuff for me if its simple and use to be on the menu. Thank me later.

Myrtle Beach - Carrabas. Jeanne Awesome. Thank you guys! Food was great as always. Keep up the good work.

Carrabba's used to be our favorite place. But after paying 40.00 fid these wings?! I won't be returning

It had been some time since my friend and I had visited Tulsa's Carraba's so we went to celebrate my birthday. While the food was good, the service, or should I say the system, left something to be desired.
One person took our order, another person brought our drinks. The person who took our order explained through the process that she wasn't actually our waitress or server, that she had to ring in our requests for refills, more bread, etc. and that someone else would fulfill our requests. After 5-10 minutes we received our salads and had time to get in 2-3 bites before our entrees arrived. At which time we were in need of refills for our drinks. When our order taker ( I wouldn't call her our waitress) came by I requested a refill to which she replied, "Let me ring that in for you." So I guess she had to go type it in to instruct someone else to bring refills, which arrived some time later. Any requests that we had for service came with the response, "Let me ring that in for you." After the second or third time hearing this response, I came to the conclusion that there would be a time consuming delay with any and every request.
When we finished our meals, we stacked our plates and moved them to the edge of the table as we waited for our dessert. Many employees walked by empty handed leaving our neatly stacked dishes waiting to be removed. Finally, when our dessert finally arrived, I asked her if she could take our plates away for room on the table, which she complied. I had to bite my tongue to keep from saying, "Can you take our used and neatly stacked plates away or do you have to go ring it in first!"
While the taste of our food was good, what I will remember from our visit and share with all my friends is the inefficiency of your restaurant's service system. "Let me ring that in for you" is imprinted in my mind as a system of delay and failure. To say it is an inefficient system is almost too polite for how I really felt about this abysmal service system. It probably took the order taker (she really didn't function as a waitress, since all she did was take our requests and RING THEM IN FOR US) longer to ring it in than to serve us. My problem and disappointment is not because of her but because of the "Let me ring that in for you" system your company incorporates. I hope I never hear "let me ring that in for you" ever again!

We had a great experience! We always love going here! Our server was great and the manager is always helpful.

Dwight did a great job. He deserves to be the GOAT. The Fettuccine Weesie was really terrific. Dwight even took our picture n

Had dinner there tonight, seated right away But was very unhappy with the quality of the food. Chicken Parmigiana was plentiful but very rubbery in parts. The sauce had a miserable taste too. My husband ordered lasagne and the portion was enough for a kid, not an adult. We ate there a month ago and had similar meals that were very good. Your food must be consistent in a restaurant. They ran out of bread and served us lousy Italian bread. Not going back for bad food!

I asked for blackened salmon and was told they don't have the right "Pan" for that. But after I asked to check with the cook I received a burnt blackened salmon. Our server "Jan" not friendly and the whole experience was just bad. The hostess was very very nice. We will never go back, to many places with great service and people who enjoy there job.

We just had the best experience at Carrabbas in Easton PA! Special gratitude to our always amazing server Matteus and today's Kitchen Manager for the respect and class these two young men displayed today toward my husband, a 3rd Force Recon Marine who served in Nam. We continue to come to your Carrabbas not only for the amazing meals but because of people with character, like yourselves who work there! GOD BLESS YOU BOTH Joe and Rose

We had best meal ever Feb 04 '22. Steaks perfect, Johnny Roco salad had fresh seafood. 2-sides/soup

Decided to eat at Carrabba's this evening in North Charleston and I asked for a sirloin steak well done when it came to the table I cut it and it was raw The mashed potatoes were dried up I really did not enjoy my meal at all it's a complete waste of money and my daughter did not even eat her salad she always eats if I go to Wendy's! I'm so disappointed

I have been going to Carabbas for many years and last night there was 4 of us and Nicole was our server. I as so impressed by her I asked her how long has she been doing this and she said 2 weeks - well I shocked as she was attentive, pleasant, funny and professional. Hats off to Billy her manager as he was a pleasure to speak with. Keep up the good work Nicole.

I had the worst waitress service. He had no interest to serve us. He disappeared, never check if we needed anything during our meal. His excuse was that he was too busy.
What kind of excuse is this when you are paying for the service like everyone else.
When I complained to the manager about our waitress she responded by saying he is one of the best server they had. Is this how managers handle complaints?

Just passing through town. Ordered a Johnny Trio to share with my wife. My wife ended up having only a piece of chicken for dinner -- because "they can't get it right!" How hard is it to put in the bag what's written on the receipt...apparently too hard for the employees at Mishawaka. And they wouldn't comp the meal for their mistake -- want to give a credit. Don't have a Carrabba's in our hometown and, since we're only passing through THIS town, won't be going back anyway! Thanks for VERY, VERY POOR customer service Carrabba's of Mishawaka.

Everything was excellent. Great service, bread with olive oil mixed with spices to Italian salad and main course of pasta mixed with tender chicken, mushrooms was very tasty.

We went to my favorite restaurant,, in Tuesday September 7,2021. The food normally is delicious. The salad was the best I've had there and I've been there lots of times. The waiter,, Josh,, was fabulous. The chicken, I ALWAYS order chicken Marsala, was way too salty, and the sauce was really runny without much flavor. The Pom sauce on the pasta was very watery. I sent that order back. Which I've NEVER done before. I got another chicken Marsala and again the sauce was too runny and without much flavor. Salt content was better but the flavor I'm used to was just not there. I dint know what the problem was,, new cooks,, not following recipe, change of products, etc. but I was disappointed. My partner ordered the pasta louizee? Spelling,, with shrimp. Normally the mushrooms and shrimp would have been sautéed nicely but this time not much at all. The pasta and sauce itself was grand. Just letting you all know.

Took my family to Carrabba's for my mother's 82nd birthday. People who were seated a half an hour after us were getting their dinners. When we asked the waitress what happened to our orders, she said "well, they're very busy back there, thank you for your patience." I order the same dinner every time and was horrified to receive raw scallops as my Spiedino Di Mare. Other diners actually came to our table to say they could not believe we still had not been served. Not even a drink taken off the bill. I'm a bit sad to say it, but I will never go to Carabba's again. Have been a patron there since they opened.