This website was incredibly useful. I found out everything I needed to know about my car with this website, and it was cheaper than other websites like this one.
Already having the history of the vehicle this report being much cheaper was very accurate and was what i was looking for.
Quick and easy and customer centric. I appreciated the live chat option to make sure the report had everything I expected. It did and I'm buying the car!
Great customer support. The information was easy to input and results were quickly retrieved and displayed. The UI was clean, clear and concise.
Thanks for your support.
Carlton
I will be using your company again and I will also be talking about how good my results were along with the information that I was looking for thanks again for your time and your quick response
Its was a very easy and understanding webpage. Very helpful in getting me the information I need about my new vehicle. Also it was not expensive to receive my vehicle report
This is the best place to get vehicle history reports. It is simple to use and the reports are very complete.
I would highly recommend using CarHistory.us.org for any vehicle history reports.
This is to let you know I'll take this as far as >have to til I get my refund, details to follow. Better business bureau is next.
Hello Curtis,
Thank you for your feedback and we appreciate you letting us know of the issue. I will be sure to pass your feedback to our pertinent team, and we’ll work on improving our service in order to meet your expectations in the future.
Please do not hesitate to reach out to one of our friendly customer service agents 24/7 at 1-855-482-6465 or contact me directly at manager@carhistory.us.org so that one of our representatives can discuss the details.
Hope to hear from you soon.
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Karmen
CS Manager
carhistory.us.org
I was looking for a possible recall on a car I just purchased, specifically the airbags. I found so much more information thru this site about my car. Very happy I found this site
This was a quick wonderful way to get the background information on the vehicles I was interested in purchasing. I was surprised at how much information I received.
Thank you very much. Very helpful when buying a car. Your reports are very accurate and up to date. Thank you again
Hi Royal,
Thank you very much for leaving us a wonderful review. We appreciate you taking the time to share your experience with our service! We are happy that we were able to provide all the information you needed. It is our pleasure to serve you.
Hope to serve you again soon!
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Karmen
CS Manager
carhistory.us.org
Didn't realize the only way to get the name of the owner is to do the survey. Review should be optional
Hi Paula,
Thank you for taking the time to leave us a review and voicing your suggestions. Your feedback helps us to improve our service for everyone.
Thank you, again.
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Karmen
CS Manager
carhistory.us.org
Site was nice and ingot my results quickly. I thought the charge was the $1 processing fee but was charged $20 on my bank statement. Would be nice to lnow that up front.
Site quoted $1 for an extensive car history by VIN number, by setting up an account. I did create an account and entered the VIN on my own vehicle AND, my bank account was charged $14.95, not $1 for this "service". THEY PUT AME ON A TIMER TO PUT MY CARD INFO IN. I TRIED TO TALK TO THE CUSTOMER SERVICE DEPARTMENT TO FIND OUT WAY THEY CHARGED MY ACCOUNT AND THEY SAID I SUBSCRIBE I EXPLAIN I NEVER AGREED TO A CHARGE OTHER THAN A $1.00, NOR DID I "SUBSCRIBE" TO ANY MONTHLY KIND OF CHARGE OR "PLAN", NOR ANY FURTHER CHARGES PAST THE ORIGINAL $1.00 FEE. SO BEWARE OF THESE PEOPLE THEY IN MY OPINION BUT BASICALLY STOLE MY INFO CHARGED MY ACCOUNT SO IN MY BOOK THEY ARE A THEFT. SCAM ARTIST, NO GOOD, AND THEY GIVE GOOD COMPANIES A BAD NAME. THEY SHOULD TRULY BE ASHAMED OF THEMSELVES.
Hello,
I apologize for the experience that you had on our site. We appreciate your feedback and will use this to improve our products and services. Please contact me for a full refund.
I want to make this right for you. I will ensure that your refund is processed if you would provide me with your email address and order number. I would also like to offer you a $50 gift card for Amazon.com for the inconvenience you have encountered. I hope that our offer will make up for the troubles you have faced and that you may reconsider your review here on consumer affairs for our company.
Thank You In Advance
Pretty good site, straightforward and info was good. Oh yeah just a dollar for piece of mind. Carfax and others charge way more. Bookmarked this site for future use.
We appreciate your feedback, Gerald! We aim to provide the most current information for all of our customers!
Was needing info on a motorcycle we were purchasing to make sure we weren't getting messed around and this website was perfect, easy, and just what I was needing.
Poor report advertised as free. Then they charge $18.95 per month. Keep changing names - for credit card charges (www.carrecordusa.com, www.autohistorychecks.com) all the same people.
Hello Gunter,
I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.
My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org
Thank you
Karmen
Manager
Carhistory.us.org
I would highly recommend their service it helped me realize I was getting a great Deal on my used car I was looking at yah I feel so much better thank you
Very helpful in chat now waiting on last tid bits and couldn't be happier. I hope to get all the info as so far ive got a lot of it right away for really cheap!
Obtained a car history report for a vehicle that I was interested in purchasing. Received information within five minutes. Great price...$1.00
Thank You Adrian,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org
Overview
CarHistory has a rating of 3.4 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarHistory most frequently mention and customer service. CarHistory ranks 3rd among Car Buying sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank You Bob,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org