Care.com

Obviously you don't check your nurses for reliability as a quadriplegic I think this care.com is a sham to take your money

The site is designed to connect people seeking services of care; but conveniently makes you beg for your own level of service. Background checks have to be purchased per nanny (nanny's can bypass this) and you also have to complete one — pointless. Nanny's aren't vetter to ensure that they are US Citizens either — experienced this firsthand with someone I had in my home for 3 months; scary!

The experience has been frustrating. First contact I was given 3 choices. I chose the one closest to me but she never responded to my contact. Another woman made contact and we agreed that she would try it since she lives an hour away and has cat allergies and I have 4 cats. As we were emailing, the website came up with multiple other options that live closer but I had already made a commitment.

The Care app cancels out contact info, can only chat,but can't call because phone numbers are blocked out. This defeats the purpose of paying Care.com to provide services. I paid for premium services that can not be utilized. Quite disappointed and pressed for time to have nothing work proper.

Pet sitters who have applied for boarding my dog do not respond back to me after I have contacted them. This makes me think Care. Com has taken my money, and there are no real pet sitters on their website. If sitter applied for job, why would they not contact me when I ask a simple question. This has occurred with more than one pet sitter. Website does say my message was delivered.

We booked a sitter a week out, and our first sitter cancelled on us. After re-posting our job, we found another sitter who was GREAT.
However, she left us a summary of her time here, and care.com can't share it with us because I don't have an iphone. I don't like that the sitter left us a summary for our benefit, and care.com withheld that from us simply because I don't have the right phone. I use the website for everything, and to not be able to access information that my sitter left is unacceptable.

I was able to book a sitter for my 14-month-old daughter. Although Care.com recommends researching people before you book or let them into your home, they do not provide the individual's last name. Fortunately, the sitter I booked was forthright with that information and I found her lovely. However, not providing the last name or verifying the credentials of the people who apply to your post, it's like applying for a job and not giving your last name. More than a job, we are letting these people into our homes to care for our loved ones, without being able to vet them.

One applied for the job and no one came for the homeaglow job
Iwas billed for homeaglowsnd didn'y rcieve any services. Aldo billed for membership from care. Com

Ella was punctual and Kat enjoyed her time with Ella. Ella also lived close by so no need to pick her up before or drop her off afterwards.

Care.com is not user friendly and the help center has been able to provide no help. We had an issue getting the criminal background check to go through, which we had already paid for. I contacted help and they weren't much help. Then, when it finally came through, I tried to open the background check for the sitter and I was getting an error message saying something along the lines of me already opening it so the one time link was expired. Then, I got an email saying that I reported the sitter due to what was on her background check, which I did not do. Help was unable to answer my questions. The one thing they did help with was deactivating my account.

Ana was prompt and friendly. She brought all her own supplies. We reviewed what I wanted and I left her to do the job while I waited in the patio.
She went over and beyond what I expected, she stayed several hours, because this was the initial cleaning and she wanted to be thorough. When I returned everything was perfect!

I wish it would be easier to tell the people that were not selected for the job that the vacancy has been fulfilled. Once I book a person, it's hard to communicate to the rest and I keep receiving messages from them. I want them to apply again when I post a new job but they won't if I seem like I'm disregarding them

Booking our pet sitter on care.com was very easy. We had a great experience with booking, paying online, communicating with our sitter. Victoria was wonderful. She was on time very conscientious of taking care of our new puppy. We highly recommend Care.com and Victoria.

I hired a helper from Senior Care section. Her biography was very clear. She responded very promptly, came for a visit, and is just what I need. Her qualifications were clear and I felt no need to do extensive background checks.

As nervous as I was about trying to get help, Care. Com alleviated all of my fears.

Good professional attitude i don't like to write about her to much cause I don't have the time,believe me if something will go wrong in the future I wiil let you know and then we'll see how you react to my complains.

This was an easy process when all you need is a few days help. I didn't want to have to always rely on friends and family and finding help gave me a break, too.

Amy stayed with our dog for 3 weeks while we were out of the country. She dealt with frigid weather and frozen pipes competently, keeping us informed, but handling issues confidently. She took wonderful care of our dog. We are so grateful for all she did to allow us to enjoy our time away, knowing that she had the home front covered.