Card Cookie

I have been using CardCookie for some time. As far as I remember, never got a problem. Few times got an issue with card money, i reply them with problem. They have resolved the issue promptly even on weekends also. I appreciate their work

Every time I purchase from CardCookie, I have a great experience. I especially like the ability to save cash money at places I already am planning on making a purchase from. Savings are awesome, and the overall process in intuitive and easy to use.

It was very difficult to get verified and when I finally did, I was only allowed to buy $500 when the limit is $1,000 and I had a hard time just getting the $500. Finally and several emails and hours of time passed by, I was finally able to get $500. I asked when I would be able to purchase more because I needed more to complete my purchase at Lowe's and Card Cookie said that was my limit and I could not ever buy anymore. I'm a honest, hard working person who is just trying to save some money on my large purchase at Lowe's and Card Cookie is a discount gift card savings website and I cant utilize the site as it is intended. Therefore I give it a 1 star.

I am a repeat customer (several purchases) and should be able to return to make a quick purchase, right? That's the norm with online shopping/purchases.

CardCookie.com login and purchase process is a hot mess. It is riddled with repeated CAPTCHA AND/OR error messages AND/OR unresponsiveness. It's like being a hamster on a wheel. Be prepared to receive numerous conflicting error messages and ultimately locked out of their site with a message that makes no sense. Customer Service is only available by email, very slow to respond and unapologetic for the site shortcomings. My spidey sense is telling me something is very wrong with this company, especially since I read the reviews not on CardCookie.com. Per the reviews, CardCookie.com is/has been aware of the plethora of site/purchase issues but choosing/chosen not to resolve or acknowledge. I sense CardCookie.com may have ulterior motives while the high discount on gift cards is the lure.

Great experience with buying Starbucks gift cards!

After you add a Starbucks gift card to your online account, you have to refresh the balance. When I first added my card, the balance wasn't as expected. I contacted support, and they responded within minutes to tell me this solution. Simply refresh the balance after adding the card, and you will most likely see the correct balance you paid for. Support is quick to solve any issue you may have.

I don't know if this company is legit or not. I placed an order of 10 cards valued at $10 each. They canceled my order saying that there was something wrong with one of the cards. What about the other 9.

Then I placed another order of 5 cards valued at $20 each. Immediately canceled saying they couldn't verify my credit card.

So I went one more time and placed 5 cards valued at $20 again. Immediately canceled saying they couldn't verify my card. I even keyed in another card.

There's nothing wrong with my cards, so why is it so hard to place an order.

I even uploaded a photo of my drivers license and my face, which they said they need for verification. Now I'm a little concerned that they have that information.

I have spent more than 10k dollars on gift cards from the website. I had bad experience of receiving cards with $ 0 balance several times, and they replaced my cards without problems until today when I purchased a $120 Walmart card with a $ 0 balance. By the way, I purchased the card within 100 days. They asked me for the spending history. However, I will have to add the card to my Walmart wallet to see the history. With the $ 0 balance, I can't add it to my wallet to view the history. I was told to call Walmart customer service to get the history. I was not the person who bought the card, so how could I call Walmart. If someone needs to call, it will be either the person who sold it to Cardcookies.com or anyone from the company. If it does not work out this time, I will call my credit card company to get my money bank and will not purchase a single card from them.

After thee tries to complete a purchase, each ending with a simple
"Unfortunately, we've been having some technical issues with our gift cards, so we had to cancel your order."

I have given up on CardCookie. Nice idea HORRIBLE execution

Worst online buying experience ever! I wish I had read some of the reviews here first. Bought over $200 for $#*!s Sporting Goods. It seemed like such a great deal, saving 15%. Waited for a few hours, then got an email they needed further verification. I sent the code they requested from my bank account and they said my cards would be sent. Waited a few hours and didn't receive them. E-mailed the company and they said I didn't verify my purchase, so I did it again. They assured me the cards were on the way. After a few more hours, I realized they were not coming and cancelled the order. Now I am very concerned because the charge is showing up on my credit card and their website is down for maintenance (it is Sunday) so there's nothing I can do about it right now. WHAT A WASTE OF TIME AND HASSLE FOR NOTHING!

I've bought many gift cards from Card Cookies and never had an issue. Just great deals! When I did have questions I've always received fast responses.

I have been using Card Cookie for 2-3 yrs and absolutely love it! Always great prices and customer service is attentive to any issues that may arise. Keep up the good work!

Very professional and responsive company. All my orders we completed in pretty short time period.
Customer service is very good. I had some problems with few cards and they were solved very quickly.

I love this website. We use them a lot to purchase discounted gift cards for gifts and for personal purchases as well. The customer service when I have any questions has been excellent as well!

Card was provided at a significant (but realizable) discount & shipped instantly (after a payment verification step conducted through electronic mail).