CarCoverUSA

I ordered a sun screen for my new car 2019 Nissan Sentra. Said the shipping date would be a little longer than usual because of this Covid-19 crap. This was about 10 of these that I had ordered in total over the years. They are an amazing product. However, this particular one, was probably the last one I will ever order. The rudeness in the emails I received back, after waiting 6 weeks, really, 6 weeks... that is absolutely ludicrous. Whomever you have answering your correspondence you need to teach some manners and how to handle irate customers because you are not fulfilling your obligations.
You have lost a customer here for sure, as much as I love your product, I will never buy from you again.

Perfect fitting covers, great quality + fast service!
CarCoverUSA has the best custom seat covers and we also just ordered a dash cover too, great for hot and sunny dashboards,
Thanks guys + Be safe ***

Fits like a blind drunk South American made it. I would love to return it but you will make me pay for the shipping. I really wish this mat fit like the ones I bought for my Mitsubishi & Subaru WRX you made me.

I order a CarCover dash cover for my Chrysler Pacifica Hybrid to protect my dashboard as I already had a bubble from heat. The ordering was confusing because they were asking about options. The description of those options were a little confusing but I figured it out.
Ordered my dashboard cover and waited. The completion of dash cover took longer than I expected. But it is what it is. Upon receiving the cover I had to lay it out for a couple days because they roll it up to ship.
When I finally put it on the dashboard it wasn't as clean a fit as I expected! Don't get me wrong I'm glad I have one but wished it fit a little cleaner and more like it was a laser cut fit!

I ordered this mat for a new Dodge truck the pattern was off an didnt fit right, I've installed over 5,000 dashmats to date an this was by far total grabage I will never order from this company again I won't send my customer away with garbage like this. Then the company lies an says it was an install issue which is total lies. They just want to rip you off I even sent pictures like they said if you provide pictures they will refund the whole amount. That is also a lie. I returned it an after waiting a month had to contact them an ask where's the refund then they finally sent it but charged me a restocking fee and shipping for there crappy product. Yea shipping how do you charge me shipping when I paid to ship it both ways you scam artist. Stay away from this company..

My boyfriend ordered a car bra for my 2016 VW Beetle Wolfsburg Edition and they sent us a bra that was labeled 2012-15, it did not fit properly and the straps weren't long enough to hook in the holes underneath the hood. When we tried to return it they wanted us to email a picture to prove it. Really? What's funny is they claimed they had a LeBra for my year VW and when later I contacted LeBra Co., they don't make one yet for a 2016! Scammers only refunded $31 out of $50. Watch out!

My wife ordered a Coverking brand molded dashmat for her truck. The website would only show one option of dash cutout options when there are three different layouts for that particular make and model vehicle. Their website does not clearly state that they only make one option for that dashmat.

CarCoverUSA will allow a return, but the customer has to pay to return and they will charge a restock fee.

When we tried to explain that their website is unclear, they refuse to listen and simply said that we ordered the wrong dashmat. They were unwilling to listen and would not budge. Had they simply paid for return shipping and a full refund, I would have reordered a different manufacturer dashmat that would definitely fit our truck. Instead, I will cut this mat in order to make it work.

There is no way to call and actually speak to a person, you can only contact them through email.

This company does not care for their customers, and I will never order any product from them in the future!

I ordered a cover in October and was told it would ship that day. Every two weeks when I checked to see when I would get the cover, I was told that they would get them from their supplier "at the end of the month". Four months later, no cover. I canceled!

The instructions about the license plate cut-out are too brief and confusing at best (you have to cut the slot out yourself), and the driver-side tuck-tab has 3 stitching holes (to hold the tab in place in the seam of the cover) and it only got stitched in ONE hole so it was barely hanging on and pretty much worthless but that section of the bra tucks under the hood so i guess no biggie... still defective and apparently nobody INSPECTS these things (the tab was barely hanging on to the seam and was quite obvious RIGHT OUT OF THE BOX). Looks nice installed though. Should have returned it but didn't want to wait another 2 months.
TAKE A LOOK AT WHAT YOU STICK IN THE BOX!.