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Carbodykit Store
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Carbodykit Store

carbodykitstore.com
Thailand
2 reviews
2 helpful votes
Follow Brandon W.
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This business has excellent customer service. I came looking for a rear bumper for my car because I got in an accident. They helped me find a low price bumper and even found a body shop by my house that installed it for be. Overall, this company is great and deserves 5 stars.

Date of experience: January 10, 2014
Texas
1 review
1 helpful vote
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This site has a huge selection for my car. I got a mustang carbon fiber hood and it looks awesome! It was the cheapest i could find and had free shipping... i plan on ordering some rims soon. Great site!

Date of experience: August 28, 2013
Netherlands
1 review
3 helpful votes
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CarBodyKitStore.com are thieves!

We wanted the carbon fenders they have for sale for the Celica. They told us they had the parts available so we ordered them.
After a lot of waiting, e-mails, more disturbing, angry e-mails it became clear they didn't have the fenders (although they didn't mention it). We canceled the order and wanted our money back.
Again al lot of e-mails and irritation because it took forever for them to wire the money back.
Still a problem... Not all the money was returned. Now they said this was the cancellation fee.

Fed up with these guys!
Customer support, shove that "have a great day" at the end of every e-mail, up your a**!

Date of experience: November 21, 2014
David M. Carbodykit Store Rep
over a year old

We are sorry you did not have a positive experience with us. Please understand your order was going by international sea freight from the USA to the Netherlands (this is an over-sized package, and is not like shipping a small item internationally). Because of this, we must custom box the shipment and book the international sea freight, which can take a few days - which we had explained to you.

In regards to not receiving a full refund, you payment was by bank wire transfer. Because you paid by bank wire transfer, there are fees that the bank takes for these types of transactions. We bank wire transferred you back your total amount minus any bank fees associated with the transaction. We did not keep a cent to ourselves from your original payment. This information was all explained previously and stated.

We hope you understand this situation and, again, we are very sorry that your experience was not positive.

Washington
1 review
5 helpful votes
Follow Clayton H.
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93 integra headlights
April 18, 2016

I ordered aftermarket headlights for a 93 integra in August of 2014. Here it is April of 2016 and every month they told me it will ship next month. I cancelled my order and they said they sent a refund check 5 times... I have not received any refund check from them they are liars and scam artists. I have called left voice-mail trying to get this rectified and it still hasnt. I'm beyond pissed.
It is now August 22,2016 and I still have not received a refund...

Date of experience: April 18, 2016
GB
1 review
1 helpful vote
Follow john s.
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Many emails trying to get simple answers on $4000 of bodykits like is it in stock, any bulk discount, shipping time and costs, couldnt get any decent answers over many weeks trying, and then they wouldnt price match, unbelievable, lost confidence, went elsewhere and got cheaper, better, faster!

Date of experience: February 18, 2017
Bahrain
1 review
6 helpful votes
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They are thefts gang!
They steal US $ 1,200.00 from me! Don't believe the reviews because they are the ones who wrote it. I ordered body kits for my eclipse 2009 since September 2013 and I will never get it. Every time I called them they give me new lies. I wish if some body help me to rais acase against them in the court.
My email: *******@hotmail.com

Date of experience: May 21, 2014
Australia
2 reviews
1 helpful vote
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It might be a good store for americian based customers. But don't use them for overseas. They tell you that they will ship to your door, then you wait over 7 weeks. I then get a call from a shipping company to say that they have the kit, but i have to pay $184 for fright charges, then another $140 for customs, then i had to arrange and pay $180 for frieght from the port to my house which was over 1000 miles away. Then they don't want to help or talk to you. Very bad company.

Date of experience: March 28, 2014
California
1 review
1 helpful vote
Follow Brianne S.
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It was one of those instances wherein you need some new parts for your car but your local auto shops do not have the part you are looking for. So where else would you go? Definitely, it would be over the internet. One place that I found over the internet is the Car Body Kit Store. Surprisingly, I found some bad reviews on this site that made me hesitant to make the purchase, however, I took chance because of Rachael was a huge help when I was making inquiries. And I am glad that I took it. Aside from how helpful Rachael was, I was able to find the part that I needed at a price that I find really reasonable and that was another surprise for me.

I think this store really deserves a lot of credit. They are a good business and I don't think they deserve all the bad raps. Having ordered a lot of things online and shipped them here in Australia, I know for a fact that there are fees, taxes or anything that would make your international freight quite costly as what you have expected. They must be first timers when it comes to this. They are not aware that ordering and shipping auto parts is not like ordering and shipping a t-shirt.

Basically, I don't have any complaints about them. Even though I missed the shipping company's call telling me my parts have arrived at the port, they were the ones who called me a few days after and helped get things worked out perfectly.

Date of experience: December 22, 2014
Indonesia
1 review
1 helpful vote
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Pretty good, shipping took a full week but it is because of large item being shipped... I call constantly to get updates and all turned out good

Date of experience: February 24, 2014
Kazakhstan
1 review
1 helpful vote
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Two weeks ago i purchased a spoiler for my mitsubishi evo. Quick and free shipping, turned out really great. Plan on purchasing a hood next.

Date of experience: December 11, 2013
Massachusetts
1 review
1 helpful vote
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Great customer service!
November 5, 2013

Great customer service! I ordered over the phone and john was very helpful. Good selection and free shipping... A++

Date of experience: November 5, 2013
Wisconsin
1 review
2 helpful votes
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Never got reimbused
February 14, 2016

Never did get reimbused! After hundreds of attempts, I finally gave up! It was no longer worth the stress! Hope they go out of business!

Date of experience: February 14, 2016
Brazil
1 review
2 helpful votes
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I would give this site an A+ becuase of the customer service and price. The shipping isn't the fastest, but overall they made me happy

Date of experience: January 2, 2014
Indonesia
1 review
1 helpful vote
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This site had free shipping and great price so I bought

Date of experience: January 31, 2014

Overview

Carbodykit Store has a rating of 3.1 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Carbodykit Store most frequently mention and free shipping. Carbodykit Store ranks 799th among Auto Parts sites.