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CaratLane

How would you rate CaratLane?
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India
1 review
0 helpful votes
Follow Amit G.
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Good experience
September 20, 2023

Service provided by Abul was good. Variety was good and the visiting professional was good at service. Variety is good

Date of experience: September 20, 2023
Customer V. CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping :)

India
1 review
1 helpful vote
Follow Laxmi S.
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Best designs
November 13, 2022

Good designs with more designs patterns.Happy to purchase more from CaratLane. Would suggest also to purchase

Date of experience: November 13, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
1 helpful vote
Follow tripta k.
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Recently I purchased a diamond earring from caratlane. Service was really excellent through Abul.he is very and knowledgeable.

Date of experience: July 15, 2023
Customer V. CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

India
1 review
0 helpful votes
Follow Sindhu V.
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Warm people
April 28, 2022

Great service, instant replies. Discounts given generously. Looking forward to connecting for more purchases.
Thank you

Date of experience: April 28, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Bijita A.
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Very nice place to buy
October 16, 2022

Excellent atmosphere with full care from the faculties... Even they celebrated my daughter's birthday there...
Highly recommended

Date of experience: October 16, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Amit G.
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Caratlane has good variety. Services provided by 'try and buy' representative Abul were excellent...

Date of experience: August 24, 2023
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us. We'll surely note this :)

India
1 review
0 helpful votes
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Exceed expectation
January 5, 2022

Best design and amazing collection. Very good behaviour of the salesman. Money worth product. Must buy.

Beautiful bracelet
Date of experience: January 4, 2022
Customer V. CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

India
1 review
0 helpful votes
Follow Ritika S.
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We had opted for try at home option
Vivek the executive was very knowledgable and humble person who helped us choose right designs for my daughter

Date of experience: July 23, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
2 helpful votes
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5
January 29, 2018

One of the finest and Extraordinary items availaible here with superb service. I will recommend to everyone. Go for it u will not be dissapointed

Date of experience: January 29, 2018
Customer V. CaratLane Rep
over a year old

Thank you so much for your positive review, we look forward to having you shop with us again.

India
1 review
0 helpful votes
Follow Monica V.
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Great service by salman. I got a beautiful ring for my mother for her birthday. Thank you for try at option.

Date of experience: July 7, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Anil B.
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Very nice service
August 31, 2017

Today I wanted gift my wife something awesome,
Seawoods Caratlane manager Ms. Kinjal helped to select a beautiful ring. Thanks Kinjal

Date of experience: August 31, 2017
Customer V. CaratLane Rep
over a year old

Thank you so much for your positive review, we look forward to having you shop with us again.

India
1 review
0 helpful votes
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. Gold chain
September 15, 2021

Excellent explanation of product. Excellent service and faster delivery.
Best try at home. Good nature of executive. Thank you very much.

Date of experience: September 15, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

Washington
1 review
1 helpful vote
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Love the experience with caratlane US website.
The best service provided by support team. Hassle free exchange on the items too.

Date of experience: June 24, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
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Feedback
October 9, 2021

Mr. Syed was very courteous, patient and helpful in this interaction. He told me all the relevant details and guided me.

Date of experience: October 8, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
1 helpful vote
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Great service
February 6, 2022

They are punctual, I met guy name Syed, he has in depth knowledge of what jwellery we wanted and we found him very passionate about what he is doing.

Date of experience: February 6, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Trupti S.
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Good
October 12, 2016

I had ordered rings to try at home. And Danesh the executive from Viviana store was very helpful and humble..

Date of experience: October 12, 2016
India
1 review
1 helpful vote
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I had an amazing experience purchasing my ring from the Andheri West store! Thank you Hardik for all the support!

Date of experience: August 2, 2022
Customer V. CaratLane Rep
over a year old

That's such lovely feedback! Thank you for your confidence in our ability to serve you. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serving you again in the near future.

India
1 review
2 helpful votes
Follow Rikita S.
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Had a great experience trying Caratlane jewelry at home with Abul from Caratlane. Good pieces of jewelry which I got to see and select from.

Date of experience: June 18, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
2 reviews
3 helpful votes
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Poor service
October 6, 2018

Did not like the product and poor policy. Do not buy from caratlane. I hope they will change their policy.

Date of experience: October 6, 2018
Australia
1 review
0 helpful votes
Follow Monil P.
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Had very good experience ordering from Caratlane. Specially the support team have been very useful in getting the order through.

Date of experience: December 7, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

Overview

CaratLane has a rating of 3.3 stars from 493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CaratLane most frequently mention customer service, great experience and entire process. CaratLane ranks 4th among Diamond sites.

service
294
value
283
shipping
246
returns
179
quality
262
This company responds to reviews on average within 4 days