• CapitalNumbers

Overview

CapitalNumbers has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. CapitalNumbers ranks 346th among Web Hosting sites.

See all photos
How would you rate CapitalNumbers?
Top Critical Review

“Avoid this company at all costs”

Randy G.
2/8/19

We had discussed our project with Pushpal and Shovan, providing a significant level of details that included written documentation, screen shots, mock ups, and database schemas. They assured us that they could perform the work within the deadline we had. After beginning the project we quickly found that Purba Ghosh, the project manager assigned to us, had no clue what she was doing. Though she had been directly provided the same documents that Shovan and Pushpal had received, she continued to ask questions that demonstrated she had no awareness or undersntading of the goals of the project and the specific needs within it. I raised my concerns of Purba's incompetence and was asked to give her a second chance. This was my second mistake. As we were within 4 weeks of the deadline, Purba asked for another payment. She gave all implications that the project was on track and would be delivered on time. Third mistake, I paid. Three days prior to the deadline, the mobile app team requested UDID's of their devices to be added to my Apple account for testing. VERY late in the game, they had obviously not been testing on real devices up to this point. Also, the web team still did not have a functioning web platform to review the project's status on. Accessing the link they provided for the web portion of our project was immediately met with an error message. As we approached the deadline, Purba made NO MENTION what so ever that they would not be ready. The links she provided for me to review progress did not work and was yet another demonstration of how incredibly unengaged and disconnected she was. The day of the deadline, several items were not included in the what they delivered, and of what they did provide, is was so massively riddled with errors and bugs, that is was completely unusable. Shovan, Pushpal and the "CEO" Mukul Gupta never returned any of my phone calls about their epic failure. It took several emails to finally get a call with Anindya Mukherjee. He assured me that they would review things and get a game plan together. The game plan was for them to scale back the scope of the project which was unacceptable because several of the items they had not finished were absolutely necessary to the system's entire purpose. I continued to ask for phone calls and they completely avoided me. I would get emails from Anindya stating they were going to deliver four items, which were of their choosing without any input from me, a week after the deadline. During this time I was restricted to one email per day. Each following day, the shoddy email I would recieved from Anindya would not address any of my issues and instead claimed that there was grey areas that lacked clarity. I am not sure how clicking the logout button and the system not logging you out is a lack of clarity. The "updates" they delivered a week after missing the deadline do not work. The mobile app does not work in the slightest; clicking on a record opens a blank screen with a few scattered labels, the Logout button still does not work, the other functionality they claimed to have worked on is inaccessible because of the litany of bugs that occur and block you from getting to it. And of course, other significant portions of the project are completely missing. So, dearest Mukul and Anynindya and Pushpal and of course Shovan. You are thieves. You are deceitful and you are in no way professionals of integrity with staff of competent developers and project managers. I have attached a couple of screen shots of their astonishingly horrible work. I do not understand how a web application has a 404 error when clicking on a button they coded. And, to boot, I never asked for a camel image in my project. I failed to do the proper homework on this company and I hope that detailing my experience will help others avoid being scammed.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user randyg87
1 review
7 helpful votes
February 8th, 2019

We had discussed our project with Pushpal and Shovan, providing a significant level of details that included written documentation, screen shots, mock ups, and database schemas. They assured us that they could perform the work within the deadline we had.

After beginning the project we quickly found that Purba Ghosh, the project manager assigned to us, had no clue what she was doing. Though she had been directly provided the same documents that Shovan and Pushpal had received, she continued to ask questions that demonstrated she had no awareness or undersntading of the goals of the project and the specific needs within it.

I raised my concerns of Purba's incompetence and was asked to give her a second chance. This was my second mistake.

As we were within 4 weeks of the deadline, Purba asked for another payment. She gave all implications that the project was on track and would be delivered on time. Third mistake, I paid.

Three days prior to the deadline, the mobile app team requested UDID's of their devices to be added to my Apple account for testing. VERY late in the game, they had obviously not been testing on real devices up to this point. Also, the web team still did not have a functioning web platform to review the project's status on. Accessing the link they provided for the web portion of our project was immediately met with an error message.

As we approached the deadline, Purba made NO MENTION what so ever that they would not be ready. The links she provided for me to review progress did not work and was yet another demonstration of how incredibly unengaged and disconnected she was.

The day of the deadline, several items were not included in the what they delivered, and of what they did provide, is was so massively riddled with errors and bugs, that is was completely unusable.

Shovan, Pushpal and the "CEO" Mukul Gupta never returned any of my phone calls about their epic failure. It took several emails to finally get a call with Anindya Mukherjee. He assured me that they would review things and get a game plan together.

The game plan was for them to scale back the scope of the project which was unacceptable because several of the items they had not finished were absolutely necessary to the system's entire purpose. I continued to ask for phone calls and they completely avoided me. I would get emails from Anindya stating they were going to deliver four items, which were of their choosing without any input from me, a week after the deadline. During this time I was restricted to one email per day. Each following day, the shoddy email I would recieved from Anindya would not address any of my issues and instead claimed that there was grey areas that lacked clarity. I am not sure how clicking the logout button and the system not logging you out is a lack of clarity.

The "updates" they delivered a week after missing the deadline do not work. The mobile app does not work in the slightest; clicking on a record opens a blank screen with a few scattered labels, the Logout button still does not work, the other functionality they claimed to have worked on is inaccessible because of the litany of bugs that occur and block you from getting to it. And of course, other significant portions of the project are completely missing.

So, dearest Mukul and Anynindya and Pushpal and of course Shovan. You are thieves. You are deceitful and you are in no way professionals of integrity with staff of competent developers and project managers.

I have attached a couple of screen shots of their astonishingly horrible work. I do not understand how a web application has a 404 error when clicking on a button they coded. And, to boot, I never asked for a camel image in my project.

I failed to do the proper homework on this company and I hope that detailing my experience will help others avoid being scammed.

Thumbnail of user capitaln
Capital N. – CapitalNumbers Rep

Dear Reader,

We have been a victim of various fake reviews and smear campaigns by people with fake profiles. We had to ask for a police investigation into the matter which is still undergoing.

For a change, this is a real complaint and hence it deserves a response -

Capital Numbers started in a one bedroom apartment 6 yrs ago and now has a team of over 300 developers and serving global brands all of the world. We are winners of numerous awards including from Financial Times, D&B and Deloitte. So, I will let the results speak for themselves.

As for Mr. Randy, please just spent a minute reading what his own employees have got to say about him by visiting -
https://www.glassdoor.co.in/Reviews/KanaiTek-Reviews-E800187.htm

Here are some excerpts -

"Randy, the CEO was a insane micro-manager, suspicious and hot-tempered. Everybody was forced to walk on eggshells all the time.”

“... has major anger management problems and is constantly yelling and screaming in his office about clients he hates, *particularly women*. He is also known for throwing his phone and mouse when he gets in a fit of rage"

Shall I say more? I can only say that it is difficult to work with him.

He opted to post such offensive comments online WHILE the team was still working on the project. So, clearly he places little value on people and relationships. While we have ample documented proof to show how most of his comments are frivolous, but I will save you the details for now.

Unfortunately, as of today, this leaves us with no option but to decline doing any further work with him. I regret the hundreds of hours that we have invested in this and several midnight calls that our team went through. The team is stressed out beyond belief and I have to offered Randy terms for parting ways including handing him the code base and waiving off the remaining fee that is owed by him. In the end we have lost of lot of money on the project but, I cannot compromise with my team's dignity and self-respect.

If however you are considering us for a potential project or a job and this review bothers you then please reach out me at [mukul at capital numbers dot com] and I will try to share all the information with you and then you can decide for yourself.

I can proudly say that we tried to do our best and make this work even under the circumstances in which we had to work. I firmly stand behind the work of Capital Numbers and its employees.

P.S. As for the camel screen is the default Laravel 5.7 default template for a 404 page and a self professed technical person would know better

Thumbnail of user patrickp33
1 review
6 helpful votes
December 15th, 2015

We have given a Simple Wordpress project to Capital Numbers and they entirely srewed up everything and given us a scrap their Project Management is worst in the industry, it my BIGGEST MISTAKE to work with them.

Thumbnail of user capitaln
Capital N. – CapitalNumbers Rep

Hi,

We do not believe that this is a genuine complaint and instead, is an attempt to run a smear campaign. In order to prove that you are legit, please provide the following additional information -

1. Your / Business Name
2. Payment Details (Transaction IDs / Invoice Number)
3. Name of Account Manager or Project Manager whom you were working with.
4. Any correspondence related to this project.

Once we have verified everything, we will resolve this complaint ASAP.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user capitaln
Capital N.

How do I know I can trust these reviews about CapitalNumbers?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CapitalNumbers?