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CapBeast has a rating of 1.7 stars from 286 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CapBeast most frequently mention customer service, credit card, and custom hat problems. CapBeast ranks 39th among Hats sites.
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3,466 reviews
Amazed by the details and the amount of colors supported! I've tried others with nowhere near the same accuracy and quality of stiching! Recommended! Getting them from US to Sweden was a bit of a challenge, has nothing to do with CapBeast, just the international shipping that dragged out in time. Love that they do offer the option! I'll be back!
They took my money and never gave me a hat. Contacted customer service several times and no response. If you have fallen victim to this scam website make sure to contact the Better Business Bureau and contact your bank for fraud.
For $40+ I expected some solid embroidery work. Unfortunately some of the inner design of the logo was misaligned with the border, which was noticeable up close but passable from a distance. I've had better experiences with other sites for less money, so I'd probably shop elsewhere in the future.
Tip for consumers:
Bit pricey for the accuracy of the embroidery when submitting complex logos.
Products used:
Nike Hat
Hat was defective. F looks like a P. They said they would replace it. Then kept saying it was delayed because they were backed up. 2 months later and they flat out stopped responding.
UPDATE: changed from 1 to 3 stars. Months later, they finally did send the replacement hat.
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