asked by
on 5/3/18Had to cancel and ask for a refund of my order because after 3 months I have not received anything!
Probably doesn't and never will exist beyond the mockup on the website
Good question. I never received mine. Only excuse after excuse. They wouldn't even provide an expected time frame for completion.
Never shipped my order! They are a night mare to work with. Do not order from this company. If you did and it's within 60 days. Get a refund from you bank immediately.
Good luck seeing your order and/or receiving a refund.
Ordered end of september, its now end of march. Nothing but apologies from customer service.
HAha- Thats the question of the day, week, months...
Probably will never arrive...
IF you figure out where your order is... maybe all the other missing orders can be located. I APPEARS as though they have had "production issues" which has led to delays... but it also APPEARS that they have had "refund issues" as there has also been a nearly 1 month and counting delay in refunding my money.
It took a while until I got my order. Expected it a bit earlier. But very happy at the end of the day, the quality is top. They compensated the delay though.