Henry A.

I Placed an order on 10. 12. 19 for 2 hats with 3 letters at its smallest print, regretfully not reading reviews before hand. Today is 12. 23. 19-No hats! Cassie and Emma are great at apologizing and "doing their best" but unfortunately in the real world it does not work that way. I canceled my order and went directly to my bank for my money back. They had the audacity to say refunds take a week plus additional business days... Did they really think that their time frame would be legit after all these weeks. They could have at least honored my money back immediately. I had to put 1 Star in order to place this review but No stars is accurate