Total scam. I echo my experience with the others - DO NOT BUY! Immediately after waiting their advertised time for my purchase, I asked for a refund. They said it was "due to overload in production" and tried to offer me discounts, but I asked for the refund instead. They said "We respect your decision and will cancel the order, we'll transfer payment details to billing department for full refund, please note, that it may take up to 7 b/days to actually appear back to your balance." After 10 business days including two holidays (over two weeks total), still haven't seen anything come through. Customer service said "I'll send a reminder to the billing department, asking them to prioritize this matter, and it should be taken care of soon." Ended up having to fight for a refund. Thanks to Paypal I was able to get my money back - not sure I would have been able to otherwise. Terrible company.