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Is CapBeast a scam or a legit company?

asked by John K. on 12/2/18

31 Answers
TOTAL AND COMPLETE SCAM! They push your order past when a bank with give you a 60 day refund. They designed a system to rob people and get away with it. You can't report them to BBB because they have a sub LLC.
Helpful (4)
This is a complete scam. Do not spend money on anything involving this company.
Helpful (3)
CALL YOU CREDIT CARD AND REVERSE ORDER EVERYONE!!!
Helpful (3)
This company is a scam because they do not deliver the product in the promised time and when requesting a refund they will not give it to you as promised.
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SCAM!! 5 months, no hat and no refund after fighting for 2 months for one
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It is a scam. Don't be fooled but these thieves. They are one of the most disgusting scams I've seen and scam people dying of cancer. How they sleep at night is a mystery.
Helpful (2)
It is a scam, they just let you pay money to design a hat, but they don't actually send you a physical hat.
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If they're legit, they're significantly mismanaged and will not last long. Very poor customer service and low business ethic.
Helpful (2)
Scam. Never receive the product. No refund. Just endless emails.
Helpful (2)
As far as I've been able to tell, this place is a scam. I wish I would have done more research. I'm just going to report them to every agency I can
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It's a scam...ordered one custom hat 3months ago...they've been giving me the run around.
Helpful (1)
Looks like they are. I've dealt with them twice already. Had no issues.
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Yes this is a real company. I was very pleased with the order that I received.
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They are a legitimate company. This was my 3rd time ordering with them and my hats have looked great every time. Customer service was also exceptional.
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Yes they are legit. Very happy with the outcome of my hats.
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CapBeast is legit. My second time ordering with them.
Helpful (1)
They are a scam company. Took my money, did not fill my order and will not give me a refund
Helpful (0)
Scam. Never got order or money back. Sent multiple emails and phone number always goes to voice mail.
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Not legit at all. They are a full on scam. You will never see your money again. DO NOT fall for this. The Canadian government is useless, the Better Business Bureau is useless.
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Total scam. I echo my experience with the others - DO NOT BUY! Immediately after waiting their advertised time for my purchase, I asked for a refund. They said it was "due to overload in production" and tried to offer me discounts, but I asked for the refund instead. They said "We respect your decision and will cancel the order, we'll transfer payment details to billing department for full refund, please note, that it may take up to 7 b/days to actually appear back to your balance." After 10 business days including two holidays (over two weeks total), still haven't seen anything come through. Customer service said "I'll send a reminder to the billing department, asking them to prioritize this matter, and it should be taken care of soon." Ended up having to fight for a refund. Thanks to Paypal I was able to get my money back - not sure I would have been able to otherwise. Terrible company.
Helpful (0)
It is hard to say without definitive proof of corruption... But their practices certainly raise many questions about their legitimacy.

I would discourage people from ordering from Capbeast.
Helpful (0)
scam. I'd like to say otherwise, but it's been 10 weeks and still haven't received anything.
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In my opinion, it's a scam.
5 months waiting for my order, still didn't get it.
I cancelled and now it's been a month and still didn't get my money back
Helpful (0)
It's a scam dont fall for it....................................
Helpful (0)
Feels more like a scam. Reviews are either one star or 5.
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Legit. It was weird ordering a hat online but my hat came out exactly the way that I designed it.
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Company is legit, they just take a while to deliver the product.
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As far as I'm concerned, Capbeast is a total scam, took my money, and sent me garbage. No refund, and only a promise to reproduce my order that never happened.
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Not as far as I can tell... I ordered two custom hats and after 2 months of excuses and no product... I cancelled. After a month I still haven't received my refund.
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They had issues in production line, as they've informed. But I got my hat, quality is good. Probably will give them another chance.
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It's a legit company. Been doing business with them for over 3 years now!
Helpful (0)

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