• Cambria Bikes

Cambria Bikes

Overview

Cambria Bikes has a rating of 4.8 stars from 12,474 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cambria Bikes most frequently mention customer service, free shipping, and shopping experience. Cambria Bikes ranks 2nd among Bicycle sites.

Positive reviews (last 12 months): 100%
Positive
25
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • Talked with customer service guy as I order-- tons of help, polite, personal service
  • Great online shopping experience, and awesome customer service that made sure items, and sizes were in stock.

Critical highlights

No critical highlights yet

How would you rate Cambria Bikes?
Top Positive Review

“Personalized service”

Elissa D.
9/30/23

I recently purchased cycle shoes online from Cambria bike and purchased the wrong size. Alan from Cambria helped me with the exchange which was super easy. I got my replacement shoes super quick! It was unfortunate that the replacements had a manufacturers defect but again Alan to the rescue! He not only replaced them quickly and free of charge but also checked that the replacements didn't have the same defect. Great company to work with!

Top Critical Review

“No response to any emails I've sent regarding...”

Edwin G.
4/7/20

No response to any emails I've sent regarding my order. Charged my cc and the product hasn't shipped. Communication isn't that hard.

Reviews (12,474)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (81) shopping experience (20)
Thumbnail of user elissad1
2 reviews
0 helpful votes
September 30th, 2023

I recently purchased cycle shoes online from Cambria bike and purchased the wrong size. Alan from Cambria helped me with the exchange which was super easy. I got my replacement shoes super quick!

It was unfortunate that the replacements had a manufacturers defect but again Alan to the rescue! He not only replaced them quickly and free of charge but also checked that the replacements didn't have the same defect.

Great company to work with!

Products used:
Cycle shoes

Shipping
Thumbnail of user alexh1365
1 review
0 helpful votes
December 13th, 2023
Verified purchase

Was looking for 2017 stock fork and Cambria had for a great price (50% off!).

Thumbnail of user narcisom8
1 review
0 helpful votes
December 19th, 2023
Verified purchase

I am really happy with the service and quality,In every purchase I have made

Thumbnail of user angieh405
1 review
0 helpful votes
December 28th, 2023
Verified purchase

This was my first to shop with cambria bike and it was pleasant. I will be back for more!

Thumbnail of user kenk268
Ken K.
1 review
0 helpful votes
January 23rd, 2020
Verified purchase

The purchase process was efficient, Cambria Bike very responsive and the unit price was quite good. In this case, the shorts ran large on me so I had to return them. Again quick, automated response. However since I paid full USPS shipping both ways and the refund is for the product only (not shipping) only buy clothes if you are certain they will fit because shipping takes a big chunk out of the refund ($15).

Thumbnail of user erica1229
1 review
0 helpful votes
July 20th, 2023
Verified purchase

Wow, what a great purchasing experience. Cambria bike had the parts I needed at a very good price and they shipped them out very quickly. They were just as expected when they arrived, perfect!
In fact I purchased some more parts from them a little after the first set arrived. I'll be teaching my sister how to build a bicycle wheel this weekend. Thanks for the great service.

Thumbnail of user richardr3746
1 review
0 helpful votes
October 18th, 2023
Verified purchase

Delivered in great condition and timely. All zippers work well!

Thumbnail of user mattm947
1 review
0 helpful votes
May 12th, 2022
Verified purchase

Cambria has always been great to order from. Great selection, amazing prices, ultra fast shipping, and special sales that keep me coming back to see what else I might need (want). Definitely a go to site for everything biking.

Products used:
Everything biking

Service
Value
Shipping
Returns
Quality
Thumbnail of user hugom181
1 review
0 helpful votes
September 27th, 2023
Verified purchase

The process was easy and fast. So I love the shoes. Excellent price as well.

Thumbnail of user joshm907
1 review
0 helpful votes
September 14th, 2023
Verified purchase

Purchased several components and other gear and got a fantastic price on all of it! Quick shipping too!

Thumbnail of user gonzalos47
1 review
0 helpful votes
October 19th, 2023
Verified purchase

Always a pleasure to shop with Cambria Bikes, great prices, excellent customer service and shipping process

Thumbnail of user thomi3
3 reviews
0 helpful votes
April 14th, 2022
Verified purchase

I just started using Cambria bikes for some bike related stuff. A couple of small orders to try them out. Prices, selection, and shipping costs are pretty decent. One small glitch on my first order where they split it into two orders, with no mention of that on the packing list, and said it was "all delivered" when it wasn't. But I contacted customer service, they got back to me and explained the split order, the rest of the order arrived in a couple days and it was all good. I will definitely be checking them out in the future, when shopping bike stuff.

Tip for consumers:
No shipping deal for tiny items. So shipping may cost as much as the item for that one tiny item you need now.

Products used:
Arm warmers, valve adapters, bike tool.

Value
Shipping
Quality
Thumbnail of user christ501
Chris t.
1 review
1 helpful vote
February 22nd, 2020
Verified purchase

Excellent service and very competitive pricing.
My bike was built and packed for shipment expertly. It took 25 minutes to complete the minor assembly tasks, and the bike was perfect. It's quiet, and shifted flawlessly!

Thumbnail of user johng5082
1 review
0 helpful votes
June 22nd, 2022
Verified purchase

First time ordering from Cambria Bikes. I have been to their site many times but just to look around. I needed a good full face helmet and they had a great sale on one so I tried them out. Easy to order, easy to pay for, simple navigation around the site and the easy return policy gave me confidence to order the helmet as I knew I could return it easily if it didn't work.

Why only 4 stars? It would be nice to get alerts when items ship along with the shipping information. It was sort of I ordered the item and never knew the status of the shipment until the day it arrived. Not a huge deal, but getting the shipping alerts is sort of standard now.

Great job on the important stuff Cambria.

Products used:
helmet

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelf4578
1 review
0 helpful votes
July 20th, 2023
Verified purchase

I have purchased other parts from Cambria Bikes and they come without a delay or a mess up. I am happy with their efforts on doing a great service.

Thumbnail of user darrelp32
1 review
0 helpful votes
September 21st, 2023
Verified purchase

Had a question about an online purchase. Called the San Luis Ob shops and spoke with a young man who was knowledgeable, polite and professional. Great experience. Helmet was a convertible and performed great.

Thumbnail of user johns13734
1 review
0 helpful votes
June 28th, 2023
Verified purchase

Pricing on the shoes I ordered was very competitive very fast to ship excellent communication always a pleasure doing business with

Thumbnail of user mikel2402
1 review
0 helpful votes
October 12th, 2023
Verified purchase

Items shipped fast and arrived in perfect condition

Thumbnail of user cesara156
1 review
0 helpful votes
May 24th, 2023
Verified purchase

The right place to get good offers. Fast shipping and big variety on items from the most famous brands.

Thumbnail of user marks6628
1 review
0 helpful votes
September 17th, 2023
Verified purchase

Sidi shoes for a great price and excellent shipping service. Thank you!

Thumbnail of user jamesl3469
1 review
0 helpful votes
August 11th, 2022

Like the first one so much, bought in 2016, that I have to have another; will build a 27.5 around this one.
Last build was with 26 wheels; very agile hard tail. Thank you.

Shipping
Quality
Thumbnail of user roberts9396
1 review
0 helpful votes
September 28th, 2023
Verified purchase

My purchase went smooth as can be and as an added bonus I received further discounts on an item that was already on sale!

Thumbnail of user edwing31
Edwin G.
1 review
1 helpful vote
April 7th, 2020
Verified purchase

No response to any emails I've sent regarding my order.
Charged my cc and the product hasn't shipped.
Communication isn't that hard.

Thumbnail of user bobm510
Bob M.
1 review
0 helpful votes
September 21st, 2019
Verified purchase

The last two seat-clamps I ordered from you 34.9 a wolf tooth and Hope didn't fit even though at the time of purchase your site said would fit up to 35.

Thumbnail of user kylen260
1 review
0 helpful votes
March 30th, 2023
Verified purchase

They prepared me for a long delivery time, but it still got to me within 3 days, and size was true to American sizes. Very happy with my order, the service, and the discount I received!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user pato53
PAT o.

How do I know I can trust these reviews about Cambria Bikes?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.8
12,474 reviews
Have a question about Cambria Bikes?