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CafePress Reviews Summary
CafePress has a rating of 2.1 stars from 649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CafePress most frequently mention customer service, poor quality and credit card. CafePress ranks 85th among T Shirts sites.
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I received my order quickly and the product quality is excellent. I'm very pleased with my purchase. Thank you.
Always good to order from Cafepress. I love their after sales, very prompt and are eager to satisfy.
Everything I have ordered from CafePress has arrived on time and has met my expectations. My niece who owns her own bakery absolutely loved the aprons I custom ordered with the name of her bakery on them!
The orders come in as expected, the customer service is extremely courteous and helpful.
Order was easily available, site was user friendly and items were delivered quickly
Ordering was easy and delivery fast. The quality of the 2 totes I ordered was excellent as was the printing. I have ordered several times from CafePress and have been extremely satisfied with each order.
Top quality products for the best prices! Shipped from Canada!
You dropped the ball. I was trying to make a purchase, had problems at checkout. Notified cust service. When I got a response I was told that discount was no longer available. I have made many purchases from you, your quality is good but your prices are high but I continued to return. There are many sellers out there and I have order from another site. You didn't try hard enough, wayne kempton
I love your website. It does take some time looking for what you want because you have SO MANY things but that's good not bad. I have already been buying Christmas presents for my family members and at great prices with your discounts you offer online. I have had nothing but a positive experience with you.
My many dealings with CafePress have all gone seamless. No issues at all.
Great Job!
Great products, great range & great customer service!
Great product, prompt delivery. Very happy with my print!
Horrible! I cancelled my order because I felt misled by the sale e-mail. When the code said it would give me 40 % off, it only gave me 20 % off. When I contacted them, they said, technically it's "up to" 40 % off. When I said to CANCEL my order because it was misleading, they sent it to me anyway. They said they'd credit my "account" (paypal?) It STILL HAS NOT BEEN CREDITED! I wanted to send them back the shirt, they said to keep it so I wouldn't have to pay shipping. The whole experience has tainted my opinion of the item I UNWILLINGLY bought from them. I don't even want to wear it in case the opportunity to send it back presents itself. I thought I had found a cool little company with niche merchandise. I thought wrong.
CafePress is the best company our family has ever found for everything! They have the best products, best staff. They care about the customers, customer satisfaction is their number 1 priority! You go guys!
Great selection and prices. Outstanding customer service.
Love my purchase. It arrived in a timely fashion and was exactly what I thought it would be.
Quality products that are always delivered on time an professionally packaged.
Every order has always been made nicely and shipped fast and it's always loved!
Love Cafe Press, great prices, great service, great everything!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Ryan J.
We are sorry to hear about this experience. When an order is placed through Paypal, you actually give them permission to authorize your account for payment up to 30 days. So, when an order is canceled, that authorization still remains for the 30 days. Because we at CafePress do not charge for an order until it ships. If an order never ships, like yours. The authorization stays until it drops off. Usually with a credit card, it only takes 5 business days to drop off. But Paypal authorizations last for 30 days.
Unfortunately, with the information provided. We are not able to locate your canceled order. Contact us! We can have the authorization voided a lot sooner by contacting Paypal.
Give us a call Monday-Saturday 9am-6pm (est) at 1-877-809-1659 or email us your order information to social@cafepress.com for further assistance.