Wow! I am completely taken away by the reviews I've just read on this website! I found a dress I liked and wanted to purchase it, however I had a couple of questions regarding the wedding gown. I emailed them twice and still got no reply after 24-48hrs. Everytime I tried to use the live chat, there were never any agents available. They say they are based in London then have a Hong Kong address. I am literally shaking my head! What would have been the worst part was the fact that the wedding Gown I was going to purchase was in no way cheap. I am absolutely grateful for these reviews! Some reviews however did seem fake so couldn't tell whether bycouturier was a scam or not however I came across a review that mentioned exactly what I had been experiencing! Really hope this helps some of you who may be experiencing the same thing. Do not use their website and use your money elsewhere!
I must say I was skeptical at first buying my wedding dress online on this site, but I went ahead and did and was really impressed and satisfied with the items i bought. Amazing products, competitive prices and fast service. I definitely recommend this dress! It's beautiful!
I ordered a dress thinking that the website looked legit. Little did I know that all the photos of the dresses from ByCourtier are stolen from a Russian fashion store. When I finally got my dress, it looked like something you would buy from a costume store, and it did not AT ALL match the photo online. Everything about this store is fake. Even its address. It claims to be London-based, but if you search up the address from the website, it's actually just a dry cleaners. Save your money guys!
The dress looks awful. Material looks really cheap. Bust area was high, back side of the dress where the zipper and lace was not sewed together. Lace part of the dress feels hard. No return label or receipt with the package. They didn't even package it properly. Again I hate the dress. I want my money back. Don't shop on this website.
I have ordered 2 dresses from bycouturier. Both times I had an amazing experience. The dresses were beautiful, fit perfectly, and arrived very fast! Very impressed with the work!
I had bought my veil and my headpiece here. They were absolutely beautiful, they looked just like the pictures, they weren't over priced and three dollars for a veil. I was worried it would look bad but it complimented my dress very well great quality got lots of compliments on how beautiful the headpiece and veil were. Only thing that I didn't like is the veil didn't have a comb but i made it work
I was very leery to order from the site, but I heard great feedback and took a chance! The dress fits perfectly. It's going to compliment the different shapes and sizes of my bridesmaids. The delivery was fast and easy.
I'd recommend this website to brides. The veil I ordered was white to match the dress. Great place to buy dresses! Thanks so much! The quality is amazing.
I ordered two dresses on bycouturier's website. The price was affordable and was a very nice quality dress. I loved the design of dress, It was absolutely perfect and made my wedding day! I am so excited
I ordered this dress as my wedding dress. Beautiful and I was pleasantly surprised at the embedded corset that gave me that hour glass figure I was going for. The purchase was fast and efficient service. I received many compliments. You improved my expectations. Thank you!
My mother loved the dress I purchased for her. She received the dress and it was more than beautiful. Time, Quality and color was perfect. Will refer friends and use again!
I ordered a dress which turned out to be too small. The dress was beautiful. I asked for a refund form to get a refund. It never came. I paid fifty collars to send the dress back to China in insured mail. I am out over two hundred dollars. I am going to contact the better business bureau for assistance.
Ordered a custom made dress and it was delivered on time. The dress fits me perfectly and it is gorgeous! The workmanship is pure perfection! I look forward to wearing my dress to my son's wedding in October.
I've purchased a bridesmaid dress here for my friends wedding and also chose bycouturier for my bridesmaids for my wedding and they have never let me down! Great quality and beautiful variety of dresses! Great experience. Shipped fast and the online support chat was wonderful!
This dress was worth every penny! I found this dress and figured it was worth a try. It worked perfectly. It was flattering from head to toe. And with a petticoat and heels, no alterations were needed for the length. I did have to have the sides under the arms taken in a bit but it was no big deal. It is very true to size! I'm so happy with my purchase and loved this dress.
I've been trying to cancel my order with this website for ages. They took my money, and now, no one is replying to any of my emails. Customer service is a total scam, and I'm looking to take action if I don't get my money back soon. If a "rep" from this website sees this, refund order 6753 IMMEDIATELY. This website is a complete scam, do not waste your money!
I search online and found a beautiful dress, but i don't want the tail, I asked service bella, they adjust it for me. About 1 month later, I get my dress through DHL, very satisfied, the fabric is not cheap, and the price is better than I saw in wedding store
The wedding dress is very pretty and the beading is so sparkly and there were pearls in it to that match the dress perfectly! I love this dress and everyone love it too. Compliments left and right it doesn't get any better than that. So pleased!
Found this site and this is my best website so far I will order my new dress again and again for sure. Happy with the communication, service and the product. The dress was delivered within the time frame
I booked a bridesmaid dress on Bycouturier and chose the custom sizing. I received my dress before the set date of arrival! Beautifully packaged. My dress truly fit like it was made just for me! I am so impressed with the quality of the material, dress and construction of it and the price!
Answer: I ordered from them, they took my money and ran. STAY AWAY
Answer: Definitely a scam. My dress was horrid. One sleeve longer than the other. They would refund my money either.
BYCouturier has a rating of 4.5 stars from 131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BYCouturier most frequently mention wedding dress, customer service and custom size. BYCouturier ranks 275th among Wedding Dresses sites.