Buykud has a rating of 1.25 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Buykud most frequently mention customer service, return policy, and tracking number problems. Buykud ranks 2300th among Women's Clothing sites.
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Ordered 1 coat, 1 jacket, jewellery and 3 dresses. The items were exactly as advertised and they all fit perfect. This was my first time order, therefore I re-checked the size chart, studied how the item looked on the model and everything work out well. The company kept me informed on my parcel transit and I received my items within a week over the Christmas holiday. Excellent customer service and I will certainly order from Buykud. Dian. Ontario
This company is horrible. Quality of items is not good, sizing is off and their customer service is awful too. They took over two weeks to get back to me. Beware!
After reading reviews & getting bombarded by the ads online, i decided to see for myself. Cause it looks cute. What it is simply: cheap stuff from China. So if that's your thing; and you want it, go for it. BUT do not except good customer service, good quality, or easy /simple returns. It has taken me 3 emails & 5 attempts to unsubscribe from their cult like bombardment of e-mail ads... just don't. You can do better somewhere else.
So my cute earrings & wrap, were a small investment in knowing.
Buykud's shipping sucks. It took 30 days for it to arrive. Also, the products are not great quality.
Tip for consumers:
This company took 20 days to ship the sweatshirt I purchased. 30 days for delivery.
Products used:
I bought a sweatshirt.
I saw a good looking pants from Buykud on Instagram. I ordered it. When it arrived the fabric was as thick as a fabric to cover a coach or make curtains. It was so thick, it looked awful. I contacted them and to their credit they got back to me and emailed me the paper work to return it. I paid for the return and once they received and reimbursed me for a pants that costed me $50+shipping and sales tax I paid $64 I received only $41 back. Why I have no idea. I am not going to waste time to understand. But I will never shop Buykud or any business who makes me pay for the return. Hope this is helpful.
Products used:
Pants
Delay in Shipping!
I'm waiting too long ( 22 days!) for my order- #*******
Buykud promised to deliver it in 7-9 days!
Rina peled
What the site doesn't tell you is that it's based in China and if you need to return something they a)try to discourage you; b)insist you send it with a declaration of $10 or they'll refuse to take it; c)it will cost a fortune because you have to send it back to China. Nice clothes but I would advise against it unless you absolutely know you're going to keep the clothes. And the fit is VERY SMALL.
I ordered a dress for a special event, so when they told me it would be back-ordered and not available until after the event, I asked to cancel my order. It took a few days, and they wanted to just give me a store credit, not a refund, but I insisted. On the fourth day, they did refund the money. I doubt, based on these reviews, I will order from them again, but they did let me know how late the order would be, and I was able to get my money back. Based on what I have read here, that may be worth one extra star.
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