Buykud Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Buykud staff and previous consumers.

4 questions answered
0% answered in 1 day
Question:

Answer:

They say they accept returns, but they don't. If you fill in the form for returns they have, and follow up via chat or email, they will say "we will send you instructions" and never do. I've dug around online and it seems consistent that Paypal backs them in their dodgy practices. I was denied a refund, despite illegal status with Australian Consumer Law... but hey, Communist China gives zero respect to the laws of anyone but themselves.

By Fira B.
Question:

When i click the tracking button it says 404 page not found. can you help me please?

Answer:

I've never had a problem. They send me the tracking number and the carrier. It always gives me accurate tracking.

By Lupita M.
Question:

Is paying with card safe with buykude?

Answer:

I always pay with PayPal. I have never had a problem.

By Lupita M.
Question:

Answer:

If you're like me - you'll submit the form on their website to request refund. They will never reply. You will lodge a paypal claim, but Paypal will back them. I'd recommend you cut your losses and resell the item - that's what i'll be doing and I will be making a premium off their backs.

By Fira B.

Can’t see your question? Ask to get answers from the Buykud staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Buykud?
Post Review