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BuyGames has a rating of 2.4 stars from 146 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BuyGames most frequently mention and customer service. BuyGames ranks 542nd among Games sites.
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Their Customer Service sucks so bad and a dude named Gabriel is such a bad dude with attitude. Don't buy from them.
The guy called Gabriel was unfriendly the first time i wanted to buy game from that site. They must learn how to be nice befor they try to sell something
I have used a lot of sites to buy game keys and accounts but this is by far the best, simplest and quickest service I have had. Definitely my new place to go for CD Keys.
Ordered BF 1, in 20 seconds got pass and email. THE FASTEST SERVICE... RECOMMEND. 5 STARS! I will buy again.
No issues with downloading, game works perfectly. Cheap games and fast transaction =) Thanks Gabriel =) more game to come.
Alles hat einwandfrei funktioniert ubd ebenfalls der Support hatte mir in einem anderen Fall Rückerstattung meines Geldes oder ein anderes Spiel angeboten da es zu diesem Zeitpunkt nicht lieferbar war.
Ich empfehle gerne weiter.
Mfg
Nico Bartsch
Ya compré varios juegos y cuando tuve un problema con uno, me respondieron enseguida y me lo cambiaron en el tiempo estipulado. Son muy serios y buenos precios!
+ Cheap
+ 6 Months guarantee
+ instant Delivery via eMail
+ Local Payment options
+ Good documentation on how to set up the Account
Payed via Local Payment option "Sofort" - receive Account details instant after payment - 7 days later, account and game still working.
Thank You - i will buy again!
ChrisKö.
Very fast delivery. I had a problem with getting the game but the customer service fixed it in less than 5 minutes. Good prices, good customer service. I'll buy here again for sure!
I bought game ( uncharted collection) and I got email and password but it doesnt work. My ps4 is saing on the account: The sing-in ID or password is not correct. I tried the account like 5-10 times and it doesnt work. So far my experience is bad with this site
Hi David,
I can't see your complete name or email and there for I can't verify the account but many times there is a confusion between lowercase L, and uppercase "i". The best way is to contact our support staff from our website and they will resolve your problem immediately. Have a nice day!
I bought a download code from them it worked fine at first but they make you use a third parties account so that in 2 weeks they can go in and change the account so you lose access to the game they don't even respond when I messaged them about this WORST PLACE TO BUY GAMES PERIOD!
All our games come with 6 months warranty. The accounts we sell are new and belong only to the customer. If by any error the account becomes unusable during the warranty period we will replace with a new account. We offer Live Chat support directly on our page and we resolve all issues immediately. Please contact us using the form located on the bottom right corner of our page.
Thank You!
I have bought multiple digital games from websites but I must admit that this is the very best site to buy your games on. The customer service is friendly and their service is just excellent. 5/5 stars
Cheryl
I expected to receive a CD Key but did not and when I spoke to customer service I was answered by "Gabriel" who is one of the most unhelpful advisers I have ever had to deal with in any company.
Me vendieron el Call of duty black ops 3 como en diciembre 2015 y en abril 2016 ya no funcionaba, he tratado de escribir a los correos "*******@BuyGames.PS" y "*******@BuyGames.PS", en ambos casos me sale un error de correo donde dice que las cuentas no existen... les deje mensaje en su misma página web y no me contestan... es una estafa... te venden el juego y luego se bloquea... seguro lo revenden... al inicio funciona todo bien el problema viene luego de un tiempo... NO TIENEN SOPORTE
Te venden el juego y todo perfecto.
Pero a los meses te lo bloquean y no contesta nadie tus correos.
Las cuenta que te dan dura menos de un mes y te bloquearan el juego a mi me vendieron el fifa y todos los meses me bloqueaban el juego y ahora se me a buelto a bloquear y no me contestan pasan de mi te dicen que tienen un año de garantia y es mentia es un timo
Compré el Just Cause 3 en enero por ebay con garantía de un año y en 3 meses me la han bloqueado y por mas que me intento contactar con ellos no responden. Me ocurrió ya una vez a los pocos días y respondieron muy rápido. Y confiaba en que no me volviera a ocurrir.
Un saludo.
Compre The Division hace 10 dias y me han cambiado la contraseña y bloqueado la cuenta y no puedo usar el juego. Tiene toda la pinta que se dedican a revender los juegos e intentar sacar el maximo dinero. Aun estoy esperando su respuesta...
Hola estoy intentando contactar para que me solucionen un problema y no contesta nadie
Se resolvió el problema 30 minutos después de que se notó.
Answer: Yes, you may change the password to the account. It is all yours. However DON'T change the username (email) of the account or you will lose the guarantee because in case of any problem we will not be able to verify the account was bought from us. Cheers!
Answer: Normally you will receive an email from us with the code. If you haven't got it, please contact us and we will provide it immediately.
Answer: Hi Elias, please contact us and we will resolve it immediately.
Answer: Hello, please contact the customer support and they will replace the account. Also you can access this link: https://www.buygames.ps/en/content/how-to-download-and-install-the-games-6, to see an image tutorial. Good day! :)
Answer: Hello, please contact the customer support and they will replace the account.
Answer: Hello, Unfortunately the games you mentioned are only in English, Spanish, French, and Portuguese.
Answer: Hello! All our games come with 6 months guarantee. Yes, you can resell the games. The account id totally yours. You may change the password but don't change the id (email) or you will lose the guarantee. Cheers!
Answer: Hello, you will receive a PSN account. After the installation you will be able to play the game from your own account. Cheers!
We buy and sell, PlayStation4 Games
Dear Sir, we feel sorry that you had a bad experience with one of our support staff. Can you please be more specific? We would need your name or email address so we can review the chat conversation you had with him and take the necessary action to improve our services. Customer satisfaction is most valued for us so I would really appreciate if you will provide the requested information. Thank You!