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BuyGamesReviews 146

2.4

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BuyGames Reviews Summary

BuyGames has a rating of 2.4 stars from 146 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BuyGames most frequently mention and customer service. BuyGames ranks 542nd among Games sites.

service
13
value
14
shipping
6
returns
13
quality
14

We monitor reviews for authenticity

Greece
1 review
7 helpful votes
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Gabriel Sucks.
June 16, 2017

Their Customer Service sucks so bad and a dude named Gabriel is such a bad dude with attitude. Don't buy from them.

Date of experience: June 16, 2017
Liudmila S. BuyGames Rep
over a year old

Dear Sir, we feel sorry that you had a bad experience with one of our support staff. Can you please be more specific? We would need your name or email address so we can review the chat conversation you had with him and take the necessary action to improve our services. Customer satisfaction is most valued for us so I would really appreciate if you will provide the requested information. Thank You!

Germany
1 review
10 helpful votes
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Very unfriendly
May 27, 2017

The guy called Gabriel was unfriendly the first time i wanted to buy game from that site. They must learn how to be nice befor they try to sell something

Date of experience: May 27, 2017
GB
1 review
3 helpful votes
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I have used a lot of sites to buy game keys and accounts but this is by far the best, simplest and quickest service I have had. Definitely my new place to go for CD Keys.

Date of experience: March 18, 2017
VE
1 review
1 helpful vote
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Instant Delivery!
March 17, 2017

Ordered BF 1, in 20 seconds got pass and email. THE FASTEST SERVICE... RECOMMEND. 5 STARS! I will buy again.

Date of experience: March 17, 2017
Texas
1 review
1 helpful vote
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Fast and effective
March 17, 2017

No issues with downloading, game works perfectly. Cheap games and fast transaction =) Thanks Gabriel =) more game to come.

Date of experience: March 17, 2017
Virginia
1 review
0 helpful votes
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Alles hat einwandfrei funktioniert ubd ebenfalls der Support hatte mir in einem anderen Fall Rückerstattung meines Geldes oder ein anderes Spiel angeboten da es zu diesem Zeitpunkt nicht lieferbar war.
Ich empfehle gerne weiter.
Mfg
Nico Bartsch

Date of experience: March 17, 2017
RU
1 review
0 helpful votes
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Estupendo!
March 16, 2017

Ya compré varios juegos y cuando tuve un problema con uno, me respondieron enseguida y me lo cambiaron en el tiempo estipulado. Son muy serios y buenos precios!

Date of experience: March 16, 2017
Washington
1 review
1 helpful vote
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Thank You!
March 16, 2017

+ Cheap
+ 6 Months guarantee
+ instant Delivery via eMail
+ Local Payment options
+ Good documentation on how to set up the Account

Payed via Local Payment option "Sofort" - receive Account details instant after payment - 7 days later, account and game still working.

Thank You - i will buy again!
ChrisKö.

Date of experience: March 16, 2017
Denmark
1 review
0 helpful votes
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Very fast delivery. I had a problem with getting the game but the customer service fixed it in less than 5 minutes. Good prices, good customer service. I'll buy here again for sure!

Date of experience: March 16, 2017
Ukraine
1 review
3 helpful votes
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Fake account!
March 15, 2017

I bought game ( uncharted collection) and I got email and password but it doesnt work. My ps4 is saing on the account: The sing-in ID or password is not correct. I tried the account like 5-10 times and it doesnt work. So far my experience is bad with this site

Date of experience: March 15, 2017
Liudmila S. BuyGames Rep
over a year old

Hi David,
I can't see your complete name or email and there for I can't verify the account but many times there is a confusion between lowercase L, and uppercase "i". The best way is to contact our support staff from our website and they will resolve your problem immediately. Have a nice day!

Illinois
1 review
1 helpful vote
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SCAM SITE!
February 19, 2017

I bought a download code from them it worked fine at first but they make you use a third parties account so that in 2 weeks they can go in and change the account so you lose access to the game they don't even respond when I messaged them about this WORST PLACE TO BUY GAMES PERIOD!

Date of experience: February 19, 2017
Liudmila S. BuyGames Rep
over a year old

All our games come with 6 months warranty. The accounts we sell are new and belong only to the customer. If by any error the account becomes unusable during the warranty period we will replace with a new account. We offer Live Chat support directly on our page and we resolve all issues immediately. Please contact us using the form located on the bottom right corner of our page.
Thank You!

Washington
1 review
0 helpful votes
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I have bought multiple digital games from websites but I must admit that this is the very best site to buy your games on. The customer service is friendly and their service is just excellent. 5/5 stars
Cheryl

Date of experience: December 3, 2016
GB
1 review
6 helpful votes
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I expected to receive a CD Key but did not and when I spoke to customer service I was answered by "Gabriel" who is one of the most unhelpful advisers I have ever had to deal with in any company.

Date of experience: October 21, 2016
Peru
1 review
1 helpful vote
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Me vendieron el Call of duty black ops 3 como en diciembre 2015 y en abril 2016 ya no funcionaba, he tratado de escribir a los correos "*******@BuyGames.PS" y "*******@BuyGames.PS", en ambos casos me sale un error de correo donde dice que las cuentas no existen... les deje mensaje en su misma página web y no me contestan... es una estafa... te venden el juego y luego se bloquea... seguro lo revenden... al inicio funciona todo bien el problema viene luego de un tiempo... NO TIENEN SOPORTE

Date of experience: May 10, 2016
Spain
1 review
2 helpful votes
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BUYGAMES estafa
April 30, 2016

Te venden el juego y todo perfecto.
Pero a los meses te lo bloquean y no contesta nadie tus correos.

Date of experience: April 30, 2016
Spain
1 review
1 helpful vote
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TIMOOO!
April 12, 2016

Las cuenta que te dan dura menos de un mes y te bloquearan el juego a mi me vendieron el fifa y todos los meses me bloqueaban el juego y ahora se me a buelto a bloquear y no me contestan pasan de mi te dicen que tienen un año de garantia y es mentia es un timo

Date of experience: April 12, 2016
Spain
1 review
1 helpful vote
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Compré el Just Cause 3 en enero por ebay con garantía de un año y en 3 meses me la han bloqueado y por mas que me intento contactar con ellos no responden. Me ocurrió ya una vez a los pocos días y respondieron muy rápido. Y confiaba en que no me volviera a ocurrir.
Un saludo.

Date of experience: April 8, 2016
Spain
1 review
1 helpful vote
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Compre The Division hace 10 dias y me han cambiado la contraseña y bloqueado la cuenta y no puedo usar el juego. Tiene toda la pinta que se dedican a revender los juegos e intentar sacar el maximo dinero. Aun estoy esperando su respuesta...

Date of experience: March 27, 2016
Spain
1 review
7 helpful votes
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Christian
March 19, 2016

Hola estoy intentando contactar para que me solucionen un problema y no contesta nadie

Date of experience: March 19, 2016
Liudmila S. BuyGames Rep
over a year old

Se resolvió el problema 30 minutos después de que se notó.

Spain
1 review
0 helpful votes
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Todo perfecto¡¡
March 17, 2016

Rápido, barato y 100% fiable. Repetiré seguro.

Date of experience: March 17, 2016

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