• BuyGames

BuyGames

Overview

BuyGames has a rating of 3.79 stars from 145 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BuyGames most frequently mention fast delivery. BuyGames ranks 11th among Games sites.

  • Shipping
    5

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
3
See all photos

What reviewers want you to know

Positive highlights

  • Game works very good but i had to wait few hours to receive it.

Critical highlights

  • Their Customer Service sucks so bad and a dude named Gabriel is such a bad dude with attitude.
  • Hola estoy intentando contactar para que me solucionen un problema y no contesta nadie
How would you rate BuyGames?
Top Positive Review

“Not a scam! (Not a bot!)”

Henry S.
4/17/23

I purchased F1 2020 just before and thought "What am I doing" So I get it. And log in, go to my games and bam… It's in my library. Very good AU $14.70. Go buygames.ps P.S It comes with the Seventy Edition DLC!

Top Critical Review

“Sold me a PS4 game instead of a PS5 game”

Nisim L.
9/3/23

I ordered a PS5/PS4 version of the game but get a PS4 only version. I know very well that a PS5/PS4 version should have both versions. It says PS5 almost everywhere except one. They refused to refund me. I will never buy from them! BE WARNED!

Reviews (145)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5) problema y (3) game works (3)
Thumbnail of user ampenegal
1 review
0 helpful votes
November 18th, 2023

The whole thing is a scam. They won't sell you the game or the game account. Defacto they just lend it to you to install the game, probably from a stolen account.
Either way, the game will never be yours and neither will the account it's on. You'll soon lose access to the account.

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertc6622
1 review
0 helpful votes
February 16th, 2023
Verified purchase

Have tried repeatedly to get in my account on the website about 9 times resetting my password as I received an email saying the digital code is on the account. So I have lost the money as can't get in and tried sending messages to their info team and send emails to them but it seems they don't exist as the email does not go through.

Tip for consumers:
Do not use as you will get nothing from them and are a scam. Especially as they said you would get a digital code I one hour of purchase. Or next day between their working hours. They do not have a team to help you resolve the issues you have with them either.

Products used:
Digital Code

Service
Value
Returns
Quality
Thumbnail of user taberc14
6 reviews
1 helpful vote
December 20th, 2020

I got it quickly so that it's cool. Everything works well, This is great. It was good customer service.

Thumbnail of user butterbean2891
1 review
1 helpful vote
September 30th, 2023

After purchase you get a gamertag account and password and you download the game. It's not on your account it's on a different account

Thumbnail of user smglabel
1 review
0 helpful votes
July 16th, 2023
Verified purchase

I bought 3 popular games for Xbox X from them. After leaving my console for a while, the gam accounts were inactive. I contacted them, the issued replacement accounts. When the accounts wouldn't load, the games inaccessible and no help - the agent patronised me multiple times and blamed me for the setup. I have played and setup consoles for over 20 years and yet He kept blaming me. He also said "You can do what you want, but you're not getting a refund." I will be reporting them to the ombudsmen. My internet is 5G and I had no issues on my personal account or with signal etc.

Products used:
Xbox Games

Service
Value
Shipping
Returns
Quality
Thumbnail of user henrys851
1 review
0 helpful votes
April 17th, 2023

I purchased F1 2020 just before and thought "What am I doing" So I get it. And log in, go to my games and bam… It's in my library. Very good AU $14.70. Go buygames.ps P.S It comes with the Seventy Edition DLC!

Products used:
I bought F1 2020.

Value
Shipping
Quality
Thumbnail of user markm2815
1 review
7 helpful votes
January 17th, 2021
Verified purchase

Purchased Call Of Duty Black Ops Cold War for PS4. Some games are fine, others are not, very glitchy game play that makes it unusable. When contacting Activision, they stated BuyGames.PS was not an authorized retailers and could not comment further - as downloading the game from an fake account is not legitimate. Their '100% lifetime warranty' is fictitious - they reply on online chat, but simply to tell you it isn't their problem - AVOID

Tip for consumers:
Do not use this site

Products used:
Call Of Duty Black Ops: Cold War for PS4

Service
Value
Returns
Quality
Thumbnail of user nisiml
1 review
0 helpful votes
September 3rd, 2023

I ordered a PS5/PS4 version of the game but get a PS4 only version. I know very well that a PS5/PS4 version should have both versions. It says PS5 almost everywhere except one. They refused to refund me. I will never buy from them! BE WARNED!

Service
Value
Returns
Quality
Thumbnail of user tiresi
1 review
2 helpful votes
January 22nd, 2022

I bought multiple accounts and game and then they changed all my passwords and when contact live support they simply ban me everytime i give them my order ID or my Email

Service
Value
Returns
Quality
Thumbnail of user marcusj19
1 review
2 helpful votes
February 7th, 2016
Verified purchase

I though its instant but it took few hours to receive the key

Thumbnail of user marks4195
1 review
3 helpful votes
October 16th, 2021

Got charged $53.11 from their site on October 9th. Proved the charge to customer service. He told me "we don't have your money. Call the police."

Service
Value
Returns
Quality
Thumbnail of user liudmilas1
Liudmila S. – BuyGames Rep

Hello, the refund was made. We would be grateful if you could update the review.

Thumbnail of user omidt
1 review
2 helpful votes
August 7th, 2018

We had a bad start at the beggining. An easy missunderstanding. But it end up good anyway. Nice site and trustworthy

Thumbnail of user jephoniev
1 review
1 helpful vote
May 6th, 2018

Great experience. PSN details arrived immediately after payment. Everything works fine. Excelent seller. Trustworthy service!

Thumbnail of user prokop.richard1983
1 review
0 helpful votes
April 5th, 2023

Dont use their services, fckin scammers.
They still want a new login sometimes even after a month and over and over again. It is not serious and I feel a strong deception in it

Service
Value
Returns
Quality
Thumbnail of user aleksandarm20
1 review
2 helpful votes
August 23rd, 2021
Verified purchase

Everything is explaind in details on website buygamespsscam dot com, so feel free to leave a comment if you are also scammed

Tip for consumers:
Do not use this website as its a scam

Products used:
We lost all games we bought from them.

Thumbnail of user zaylowm
1 review
4 helpful votes
August 13th, 2020

I purchased COD Modern Warfare and was giving a alternate account instead of a license to download the game. Now, i have a new XBOX and I can't re-download the game because the seller changed the credentials of the game and re-sold it to someone else. Now I'm out of my money and that expensive game. In other words, stay away no matter how good they make it sound. 100% SCAM!
I will be filing a report bright and early in the morning!

Thumbnail of user liudmilas1
Liudmila S. – BuyGames Rep

Dear Zaylow, we are offering a lifetime warranty for all our products. Please contact our Live Chat Support and our operator will resolve any game related issue immediately. If the issue has been resolved already, we would be grateful if you could update your review.

Thumbnail of user kenithm
1 review
1 helpful vote
February 1st, 2016
Verified purchase

Instant delivery and work like a charm :)

Thumbnail of user donnyu2
1 review
2 helpful votes
May 30th, 2020

I'm new to this website, I purchased 9 games, one account not working after few days then I contacted on live chat support and they give me new account, Thank you team BuyGames :)-

Thumbnail of user michb7
1 review
2 helpful votes
November 25th, 2020

I have no idea about gaming but wanted to buy my boyfriend a few games for his new PS5... So after a google search brought 2 games ( expensive ones!)
I have no idea how we are supposed to get these games as no instructions for the PS5 and have had no response from customer service! I want my money back!

Thumbnail of user harleyg30
1 review
3 helpful votes
July 18th, 2020

Hi, this is an honest review of a stupid scam site. I bought nioh 2 on march 13th, after purchasing I'm told I need to log into a random email address and password and download the game then log back into my normal account, dodgy as $#*! but hey I've already paid so why not?
Worked okay until I've gone back to replay it, the seller has changed the random email address so I no longer have access to this £50 game I paid for. I cannot get a refund and there is no support. This is bull$#*! and I advise to steer clear of this utter scumbag scammers.

Images attached of the hoops you have to jump through to play these obviously stolen games, I'm fuming and hope this review helps others avoid this $#*! company in the future.

Thumbnail of user liudmilas1
Liudmila S. – BuyGames Rep

Hey Harley, we offer Life Time Guarantee for all our products. You just have to contact us and we will resolve any issue immediately.

Thumbnail of user jik18
1 review
1 helpful vote
December 15th, 2022
Verified purchase

This site sell accounts with games, not games on its own! And according to the customer suppport - NO REFUNDS! Dont get me wrong, game works and can be downloaded. But if u want the game to be bought by your own account, use official game key sellers or PS store. Not this. Im never buying from them again. 3 stars goes to the customer support. Else - 1 star.

Tip for consumers:
Read well what you buy.

Products used:
Modern Warfare 2 (2022)

Service
Value
Returns
Quality
Thumbnail of user davg1
1 review
8 helpful votes
March 19th, 2020

I bought a game 6 months ago, yesterday I received a email from Sony telling me that the family administrator has changed the password, and if I didn't put 2 step verification I would lose the account, I did well in don't trust them, and put 2 step verification and change the email.
These scammer wait 6 month when they can deactivate the account from your ps4 and them resell it to other costumer... Don't buy there, and I f you do it, change email and put 2step verification so they will can't steal your account

Thumbnail of user christiana49
1 review
1 helpful vote
May 6th, 2018

God of war was delivered within 5 minutes (account not code), half of the normal prize, can't complain.

Thumbnail of user petern66
1 review
3 helpful votes
February 5th, 2018

Der Kauf und die Installation der Spiele funktioniert hervorragend: allerdings wird in den TOS versteckt, dass die Spiele nur mit der englischen Sprachversion erhältlich sind. Ruft man daraufhin den Kundenservice per Chat auf, wird man beleidigt und ausgelacht - selten so etwas Unprofessionelles gesehen. Scheint eine 1-Mann Show zu sein, bei der der Eigentümer einen kleinen Höhenflug hat. Absolut nicht zu empfehlen...

Thumbnail of user shawnj17
1 review
0 helpful votes
February 3rd, 2016
Verified purchase

Without any problem, perfect purchase!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We buy and sell, PlayStation4 Games

Company Representative

Thumbnail of user liudmilas1
Liudmila S.
Typically does not respond to reviews

How do I know I can trust these reviews about BuyGames?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about BuyGames?