BuyBackTronics

The whole experience was just as promised and extremely easy. Would recommend this to anyone rather then turning into entity buying new phone through for exchange.

We had two old iPhones sitting around. I checked several sites but BuyBackTronics had the best prices and the process was a breeze.

The process of placing the request was simple, and, I should mention, fully Screen Reader accessible, which is not always the case. I requested a box kit to be sent me to send my phone. Since I was to have only two weeks to send it in, I was concerned when I was getting messages to remember to return my phone and yet the box hadn't arrived. I dropped them a note about this and received a response almost immediately telling me when the box was due to arrive, and that was exactly when it came. I appreciated their ongoing messages reminding me when I needed to return the phone so I didn't miss the date. After I sent it in, I got messages each step of the way, telling me when it was received, when it was approved, when the check for the full promised amount went out, and the time frame I could expect to receive it. I don't think I've ever had such a streamlined and fully informed process and, as I said, I received the promised amount.Also, as a Blind person, I'm used to facing steps in this sort of process where suddenly I don't have full access and risk missing a deadline and that did not happen here.

I had an old cell and an old tablet that were both in great condition! BuyBackTronics gave me a fair price for them. I appreciate their service as a means for recycling older electronics. A win, win!

Exactly a bait-n-switch waist of time. Pawn shops will likely pay you more or send it back to the carrier you got it from. You'll be just as disapointed -

And per their reply below, there are no "scratches" on my phone. I have photos of it going into the box. Also note- this scam company is yet to return my phone. America- we have to stand up against piss poor businesses like these. All I can do is log complaints with local, state and federal agencies which will take a small amount of my time this week but less of this scam company's time to respond. Since this scam company scratched up my phone, I'll have to make a claim to UPS, which isn't going to pay it because this scam company scratched up my phone.

This company is like the annoying neighbor that scratches your car or breaks your fence because they're a $#*! and they know it will cost you more to complain- so they get away with it. (Hey SuckAssTronics.com- if the shoe fits...)

It is up to you to stop patronizing this company and others like like it. Businesses need to appreciate their customers and if they're going to contract to work, we need to hold them accountable to deliver on that contract. It is companies like this scam company here, who autobot replies because they know there is about a 3% chance we'll take action and they don't care.

Take action show they same level of interest America. Make America great again and send scam companies and their no talent lying ownership a message - we will NOT do business with you. Your 15 minutes are up.

From start to finish it was quick and easy. I was hesitant at first, but I read multiple online reviews and cross-referenced with BBB. I was super pleased with the outcome!

The CS agent with whom I spoke reviewed my offer after I was promised a higher amount for my phone. She reversed the offer, and I was given the full amount promised.

Turned in an old MacBook Pro and iPhone. I was very impressed with their service. They shipped me a box full of packing peanuts and bubble wrap sleeves to put my devices in and had a shipping label in the box too.

They emailed me an updated quote when they found some scratches on the iPhone. I responded with pics of the iPhone from before I sent it—they circled the cracks visible on my own pics that I hadn't noticed before and said as a one time courtesy they would still pay me the quoted price. I didn't expect that at all! I expected them to try and ripe off but they were the complete opposite—a VERY good and easy company to work with. I highly recommend!

I know a lot of people on this site are saying that the condition they sent their items in was not the condition they were received in. I had that same thought with the iPhone I sent in but was happy with how they treated my response when I sent in my own pics and countered their scratches found. Honestly all companies that buy back electronics will try and make a profit but usually wouldn't be expected to be so quick with customer satisfaction. Buybacktronics was.

I can't say enough of how professional and reliable this company is! Great cutomer support from beginning to end of the process. ALEX and AHMMED are extremely professional they go above and beyond to help. I been doing business with this company for about 3 years and I upgrade my personal and business devices very often I have done many transactions with BuyBackTronicks and I have been 100% satisfied on every single one. DONE HESITATE TO DO BUSINESS WITH THIS COMPANY HIGHLY RECOMMENDED AND TRUSTED.

They made it extremely easy to find out the value of my phone and got me the money quickly. What more do you need?

I have sold several items to buyback and have never had anything but an amazing experience. Thank you for your great customer service!

I was a little skeptical about trying this out. But it was so easy, and very timely! I'd definitely recommend to anyone!

Team was efficient, organized, and speedy with the refund and shipping info! I would definitely use this company again.

Excellent service and just as promised. Much, much better than any of the other services from their competitors.