On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Buyback Boss has a rating of 2.9 stars from 134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Buyback Boss most frequently mention and mint condition. Buyback Boss ranks 8th among Sell Cell Phone sites.
We monitor reviews for authenticity
I had never used a site like Buyback Boss before, however I had broken my iPhone 6 and it was just laying around. So I decided to research what I could do with it. After looking at several sites similar to Buyback Boss, I decided to go with them. The process was fast, easy and the customer service was phenomenal! My check for my phone arrived just as they said it would! Next broken phone is going to them!
The process is as simple as advertised. Definitely will be a returning customer!
I sent my cracked phone to buy back boss and within a week, they sent me a check for the exact amount they quoted me. Would definitely recommend and use again!
They did as they told me. Got me the money for what they quoted me for and a lot more than gazelle. Go with these guys. And the customer service was great!
Everything went smoothly and quickly. Not a lot of communication emails sent, but received a message from paypal the money was deposited to my account, so it's all good!
I was a first time user and was nervous but as soon as they contacted me regarding my phone the process was smooth sailing. I would definitely recommend them over any other service. Their customer service is great and it's a pain free process. Thanks!
Fast smooth transaction, definitely would do business with them again, highly recommended.
I really liked this site. It took me a while trying to compares sites where I could sell my iPhone, and I ended up going here. Overall, it was really good with getting a quick quote and fast shipping/payment.
Answer: We are open Monday through Friday 9am to 5pm Arizona time! You can email us at support@buybackboss.com for a response within 24 hours during the work week!
Answer: To answer your question, we are legit! We do not damage devices, that's clearly an illegal business practice and we have no interest in operating that way. Additionally, we verify and test every order. If the testing results are the same, higher, or lower we will always give you an email update on the order. If it's a lower offer, we reach out to see how you would like to proceed and can always get an order sent back free of charge. If you have any questions, please feel free to reach out to us at support@buybackboss.com!
Answer: Hi Adam! We don't purchase locked devices, if one is sent in we'll send instructions on how to remove it remotely. If it can't be done, we can recycle the device or send it back free of charge. Some buyback companies may purchase locked devices, we don't know which ones. Thank you!
We purchase broken, used, and brand new iPhones at the most competitive prices on the web. Shipping is 100 percent free. Any questions? Feel free to call or email us, a real human will respond to you immediately!