Buyacar

I purchased a B-Max from BuyaCar last week, the process was as follows:

1. Found the car I wanted on their website
2. Paid the £199 deposit
3. Had a nice chat with Jacob
4. Organised my finance through them - took minutes
5. Given a delivery date
6. Received the car on the correct date and in the condition that was promised.

A painless experience and a very helpful sales / operations team - who ensured that my documents were returned within 24 hours and clearly have their fingers on the pulse.

Some issues after taking delivery of the vehicle, however, after some discussions we resolved the problems.

Do not go near this lot.
I bought my nissan X trail from buyacar in march 2019, under 5000 miles later the turbo and 3 tyres needed replacing, brakes were rusty and also need replacing, took it to nissan to do under warranty to be told warranty is void as the car which was first registered in may 17 was not serviced again until sept 18,4 months late which voided manufacturers warranty. Buyacar also sold me an extended warranty which was already void because of the non service history. When I asked buyacar to look into this they said I should have known the car needed serviced after six months so basically blamed me even though they never told me or gave me any paperwork to let me know,
After checking the phone calls they admitted not telling me this information but I'm left with an undrivable car and a massive bill if I sort it, trading standards, ombudsman etc will be contacted.

I purchased a car through buyacar in 2020. They did not register the car in my name like they said they would. I did not know this until this weekend (2 years later) when I was pulled over by the police who threatened to arrest me and tow the car away because it wasn't registered to me. This meant that my Tax direct debit also didnt renew because the car wasnt registered to anyone. I spent hours by the side of the road with the police and now I have fines to pay to the DVLA as well as £80 to register the car in my name. I emailed buyacar who have said it is not their problem and advised me to sort it out myself and that I should have checked and chased the DVLA myself when they didnt do what they said they would. Useless company who have cost me a lot of money in fines that aren't my fault. Just buy your car somewhere else they will definitely miss something somewhere.