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Buy-Backdrop

How would you rate Buy-Backdrop?
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KR
1 review
5 helpful votes
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Good
July 17, 2020

I requested print some words on the backdrop. The typeface is very beautiful, and met my expectations! This seller is professional, both the quality and color are impeccable, delivery is fast! Good review!

Date of experience: July 17, 2020
Jason Z. Buy-Backdrop Rep
over a year old

Thank you.

California
1 review
0 helpful votes
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It's worth it!
December 19, 2019

I ordered some polyester backdrops from this vendor. However I read the bad reviews about seller after that. I felt cheated, I can't imagine how bad the product I will receive. Fortunately, the quality is perfect when received. I think I get more than I paid for! buy-backdrop.com is trusted vendor.

Date of experience: December 19, 2019
Finland
1 review
16 helpful votes
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Good quality
January 5, 2020

It's really one piece and seamless backdrop, great! The colors are vibrant, the background and clamps are good quality! I was unhappy because I bought 5 clamps, only received 3. Because polyester backdrop is heavy, the three clips cannot hang it well. I had to ask my friends for help. After that I contacted bella check my order. The seller checked my order and promised to send the two missing clamps quickly. I rejected this because I missed the time to use it. I required refund money. Seller agreed and quickly refund the money. Overall, the shopping is satisfactory!

Date of experience: January 5, 2020
Jason Z. Buy-Backdrop Rep
over a year old

Thank you.

Massachusetts
1 review
1 helpful vote
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Charged for item but never received it.
May 19, 2023

I ordered a very large (20ft by 9ft) back drop for my model train and slot car layout, took a long time (weeks) for order to be processed but I was in no particular hurry.
According to the tracking the order eventually arrived in U.S. at JFK, then there was no movement for a long time (again weeks).
Contacted the company and they stated the carrier had lost the package, I asked for a refund but "Sofia" talked me into having the order reshipped, foolishly I agreed.
Long story short I still don't have the backdrop and now I get no reply to my inquiries on either E-mail to Sofia, their "contact us" function or direct E-mail to the company.
To summarize, paid for product, never received it, being ignored by the company= Ripped off.
Do NOT buy from this company!

Date of experience: May 19, 2023
California
1 review
5 helpful votes
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My Credit Card was Charged on 10/30/18 and as of today 11/15/18 my order has not shipped I was provided a Tracking number on 11/11 and there's no activity just a label created. I will never placed another order or recommend this company!

Date of experience: November 15, 2018
India
1 review
7 helpful votes
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Received
August 29, 2020

I received my first package in 9 days, it came timely. I ordered nine vinyl backdrops, 2 polyester and the stand.
The first package included nine backdrops and a stand, good quality, clear, and no color difference. This item BDNSW******* looks like an oil painting. Green backdrops are bright like the photo shows.
At the stand, I could adjust the height and width.
I don't get the polyester items, the package is in Los Angeles International Airport when I tracked information. I will receive it soon! Lol

Date of experience: August 29, 2020
Jason Z. Buy-Backdrop Rep
over a year old

Thank you.

California
1 review
5 helpful votes
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Large & Durable!
August 12, 2019

I am a photography assistant and works for a film company. I found this vendor and attractive price when I browsed the Web looking for some interesting background.

Four days ago, I received my package included a green 10ft*20ft photographic background and some customized backgrounds.

I purchased Polyester material, which looks perfect! Exactly what I wanted! I think it's going to work out just great. Thanks again to Bella for their professionalism and their excellent production team! I will buy it again whenever I need one!

Date of experience: August 12, 2019
RU
1 review
8 helpful votes
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Perfect size for my wall.
August 22, 2020

I love this polyester backdrop, the beautiful Japanese Castle backdrop. I purchased 8*10ft, it is the perfect size for my wall. It is artwork as wallpaper, color is bright and clear, good material, soft and fade free.
However, the delivery time took more than half a month, it would be perfect if the package came more quickly.

Date of experience: August 22, 2020
Jason Z. Buy-Backdrop Rep
over a year old

Thank you.

AE
1 review
6 helpful votes
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Arring soon.
July 13, 2020

The Las Vegas night scene backdrop arrived as promised. I left a message saying I needed it for my party on the 10th. The quality is impeccable, I like this material! Transportation and services are good. I praise this supplier!

Date of experience: July 13, 2020
Jason Z. Buy-Backdrop Rep
over a year old

Thank you.

Texas
2 reviews
26 helpful votes
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I ordered this backdrop relatively early when our "leadership" first began ignoring COVID-19, but China and other countries were already deep into this thing and sure enough, as I figured, the backdrop got stuck in a shipping port. And there it sat, and sat, and sat.

I thought "I could complain about the delay, but in this challenging time it seems somewhere between ridiculous and asinine to do so." Instead I reached out a couple different times to "check" on my order. The response was immediate, professional and courteous. I never once had the thought "geez, did I get taken or what?"

The order arrived a couple of weeks ago and I've been remiss not writing my review. It arrived in great shape, looks great, and I'd order again.

Thank you to Buy-Backdrop for all the efforts and communication. Stay safe, stay healthy.

Date of experience: June 13, 2020
Jason Z. Buy-Backdrop Rep
over a year old

Thank you!

Australia
1 review
3 helpful votes
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Terrible service
May 7, 2020

I ordered an item with express post saying it would be delivered in 10 days. Day 7 I haven't seen any dispatch, so call them, haven't sent it. I ask for a refund, not possible. I ask for my express postage back; maybe. 10 days, still have not seen any dispatch or refund. Stay away.

Date of experience: May 7, 2020
Jason Z. Buy-Backdrop Rep
over a year old

Hello, we sent out this order by fast express, the package was delivered to you successfully. Regards.

California
1 review
7 helpful votes
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Recommend polyester backdrop
December 16, 2019

I ordered a polyester material backdrop last Tuesday, it is thick, i used it to take photos for garage kid. The delivery is fast, professional package. I recommend order polyester material if you need.

Date of experience: December 16, 2019
Australia
1 review
0 helpful votes
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Shipping Separately
June 20, 2020

Good quality vinyl backdrop, the color is more vivid than photo shows on website, and it is clear! I received several vinyl backdrops and missing 3 polyester backdrops. The seller told me there is another parcel, which is on shipping way. I believe the quality of polyester is also great!

Date of experience: June 20, 2020
South Africa
1 review
20 helpful votes
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Fashion Photography Background
July 6, 2020

The colour is very good, I bought two polyester backdrops, black and green, with the light to take a picture, the effect is quite good. A photographic stand is a useful tool for a background. I have a wide range of programs, so the stand is friendly and convenient for me! This is the perfect shopping experience!

Date of experience: July 6, 2020
Jason Z. Buy-Backdrop Rep
over a year old

Thank you.

GB
1 review
0 helpful votes
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I ordered two backdrops, one with shipping within 3-5 days. It is for a specific job so needed it to arrive asap and i could get it all ready.
It's now been 10 days and have only just had confirmation of shipping.
I have been asking for the order to be cancelled, and for a full refund as the backdrops have not been fulfilled in the time that I paid extra for.
They have offered a refund but I've not seen a confirmation, of this or the amount confirmed either.

Dissapointed, as it looked good on the website.

Date of experience: October 31, 2020
Pennsylvania
1 review
3 helpful votes
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4 days late
January 4, 2018

I ordered a backdrop about 3 weeks prior to when i needed it. The backdrop showed up 4 days after i needed it. I contacted someone and they didn't care. Never apologized, didn't refund me. I don't need the backdrop anymore. Its useless to me now

Date of experience: January 4, 2018
New Jersey
1 review
9 helpful votes
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Thanks
August 4, 2020

Customer service is good, it's my first time to purchase a backdrop. I have many questions, Bella is patient and professional. I have received my parcel, I like the quality. It's really good! Thank you!

Date of experience: August 4, 2020
Jason Z. Buy-Backdrop Rep
over a year old

Thank you.

Israel
1 review
15 helpful votes
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Professional
July 10, 2020

Thank you very much, I received this Seaside Beach backdrop on time. I required the seller to print vertical images for me. The coconut trees are less on both sides, the overall beach and coconut trees are not distorted, the sunlight is natural, there is no stretch. The color is very beautiful, the image is clear, and the customer service is professional!

Date of experience: July 10, 2020
Jason Z. Buy-Backdrop Rep
over a year old

Thank you.

California
1 review
0 helpful votes
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Was charged for purchase and never received any shipping information or product! Emailed SEVERAL times and no response, called number listed and not a working number!
DO NOT BUY FROM THEM - I should have known when my bank cautioned purchase, I should have listened to them... I tried to upload proof of purchase image and it keeps rejecting it.

Date of experience: January 12, 2024
California
1 review
5 helpful votes
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Great service!
January 21, 2020

I like this backdrop! The quality is really good and it looks like the picture on website. No creases and looks well made. The only bad is, I thought the backdrop with grommets on the top, however I found that I was wrong, unless you asked for make grommets on the backdrop. Great service, totally recommended.

Date of experience: January 21, 2020
Jason Z. Buy-Backdrop Rep
over a year old

Thank you.

Overview

Buy-Backdrop has a rating of 2.6 stars from 265 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Buy-Backdrop most frequently mention customer service, tracking number and credit card. Buy-Backdrop ranks 21st among Photography Equipment sites.

service
116
value
105
shipping
118
returns
76
quality
111