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Burt's Bees Reviews Summary
The company enjoys a strong reputation for its high-quality lip care products, with many customers praising the effectiveness and pleasant experience of using items like lip balms and glosses. However, significant concerns arise regarding customer service, particularly related to order fulfillment and responsiveness to inquiries. Customers have expressed frustration over incomplete orders and a lack of communication from the support team. Additionally, some feedback highlights dissatisfaction with the company's advertising practices, indicating a need for more inclusive representation. Overall, while product quality is a strength, customer service and marketing strategies require improvement.
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Don't remember where I bought it, but its a small tube of white cream. It smells awful. I've been using it; but every time I open the cap it smells like dirty feet. No one has told me my face smells bad so it must dissapate after putting it on. Whether its been firming my wrinkles haven't noticed but I do want the sunscreen.
Can't sharpen it. Color smears. Garbage. Cheap greasy flimsy shoddy overpriced rip off. Save your money.
I love this lip balm. I had never tried it before, and got it in the mail as part of a beauty box sample. Not only does it feel amazing on my lips, but it tastes great too! Mine is Sweet Peach. It is also tinted. I highly recommend this product.
I bought an e-gift card for baby clothes. The process for ordering and getting it delivered was absurdly confusing -- obviously designed by someone who wanted to create something different and edgy, but who has no clue how e-commerce works. The person I ordered the card for likes the merchandise, but I'll never go near this site again.
I like Burt's Bees products but I will never order from the company. I placed an order for 3 items but I only received 2. I emailed them 4 times and never got a reply - no offer to send me the missing item or a refund.
I have a problem with your advertising with people of color. In the four pictures that your ads used, only one was a family of color without a husband and father. Why? Also there is nothing written or typed at the bottom of that particular photo. Why? When you advertise moving forward, include more than ONE BLACK FAMILY! You advertised three white families. Why? Your advertising sucks!
Great, natural products, especially like the pomegranate lip balm - it has just a little bit of colour.
I always loved Burts Bees and their products, very nature oriented. I love their beeswax lip balm. They have a ton of skin care stuff, and it is going to take some time for me to try the best things!
I love it it can be a little pricey but it's so good to the skin it's lipstick makeup skin care is grest I love it
The pomegranate mint and shea butter chap sticks and lip balms are a must if you get dry lips or since fall is arpund the corner. Vegan and easy to find at any store
Probably the best lip moisturizer products out there. I have a hoarding problem with Burt's bees though, I have a whole bunch of chapsticks in random drawers everywhere
I tend to get dry lips alot, especially during the cold season and i heard this was great for dry lips. I tried it and its a holy grail. My lips feel smoothe and soft for hours. I never have to reapply it as much as i would with any other gloss or balm
I love Burts bees! I have their Lip Crayon and it goes on so smooth and effortlessly! The color is pretty and moisturizing. Definitely recommend!
They make nice lipbalms that make me feel less dry. I've also tried their facial mask product and I feel lightly refreshed
This company makes great lip balm. I recently also started buying their lip gloss, which I love as well. They have fantastic products. They also sell products for the body and face, but I mostly just use their lip products. I should try out some of their other stuff sometime.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members