Burromax has a rating of 4.7 stars from 482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Burromax most frequently mention customer service, great experience and mini bike. Burromax ranks 3rd among Bicycle sites.
Shipping was fast for one of the bikes. The pre-order on the 750's are taking longer. Got the 750 in March still waiting for it to be shipped. Was told it'll take this long, customer service has been great!
Burromax is 100% worth the cost. We've had multiple crashes with 2 boys riding them and I love that they make replacement parts for every single piece on these bikes. You will not regret purchasing one of these amazing bikes!
Feels great cruising around with the kids on their electric scooters. Plan to buy them the smaller Burromax bikes soon, as they are both pleading for them now. When you cruise around on these, everyone you pass does a 180 wondering what the heck it is, big-time eye-catcher. Some Karens get mad thinking you're riding a gas-powered dirt bike around on a sidewalk, to them I laugh and tell my kids to not be like that when they grow up.
Would have been nice to have a coupon for all the upgrades In the past.
Other than that your website works well.
Your customer service has always been very helpful.
Visited the Borromax web-site and found the model we were looking for. A key decision for us was that it must have a headlight so that cars backing out of their driveway could easily spot her coming. The light is very bright and the motorcycle itself is well made, easy to assemble and requires little maintenance.
Very sturdy and heavy duty built bike. My 7 year old loves it. He rode it 1 time and we had to switch it to the 14 mph mode because he said it was too slow! Only thing I'm not a fan of is the tt250 still has lead-acid batteries instead of lithium batteries like the rest of them. We chose this brand because a friend of a friend said they have had one for over 5 years and never had any issues.
Me 46, daughter 9, and son 6, love riding this mini-bike TT350R! Shipped incredibly fast, assembly was so easy, 8 mph and 18 mph works perfectly for switching back and forth for riders. Bike looks so cool too. I absolutely 100% recommend this product.
I was pleased to learn that they didn't have a replacement foot pedal for my sons TT1600 so they took one off a new bike and shipped it to us along with a couple of other parts they had in stock. That's customer service folks! Any of these electric bikes are useless if you can't get replacement parts (especially with a son who tends to break things on occasion) so hats off to Burromax for going out of their way. Much appreciated.
This thing has been tested and ran hard by both of my kids and it hasn't quit on us yet. The only thing that has failed is the toggle switch to switch from fast to slow broke when my daughter was learning. Luckily it broke in the fast speed and it forced her to learn more quickly. Other than that it's been fantastic
I like the fact that almost any part on their bikes are replaceable. My only complaint is the wiring from the controller to the associated connectors. For instance, the on/off switch wiring from the controller is very thin gauge and uses a tiny spade connector to the switch. This connector easily corrodes and there is not much additional wire to make an easy repair. Need longer wiring in general for repairs.
My experience has been great! They have everything you want in a electric mini bike here. Not only do they have great bikes, they have great customer service, and they have all the replacement parts you need on their website! I'm just amazing how this bike isn't more popular yet. There so much potential in all there bikes and the quality is really high for the prices they offer. I will be buying more from burromax!
Just received the bike and so far it appears to a great product. After fully charging, I rode 11.2 miles around my neighborhood and still had 23.9 volts, 33% charge left. And I weigh 205 pounds.
Shady and unethical practices with this company. They will charge your CC as soon as order is placed whether item is in stock or not. You will then be charged nearly 3% of the price should you decide to cancel the order, even if it has not shipped yet. You will NOT get a full refund! This is a RIP Off! Do NOT buy anything from Burromax unless you are 100% sure before hitting the "Buy" button. That's what happened to me. In my case I was canceling my order so that I can re order it with a coupon code. Needless to say, they lost my business and I lost $61.35 for nothing! Lesson learned.
A friend had this same bike so we did some research on line and then called with questions.
The gentleman whom helped us was very kind and knowledgable. He took questions from our 8 year old son which we loved. The shipping time was quicker than expected as well :) We purchased the TT250.
Can't say how grateful I'm for Bill the service Tech he has helped me so much with troubleshooting a TT 250 that is brand new and the throttle came with the wires ripped out. So I bought a new throttle and it still isn't working. Bill has help me for the last three days with emails and phone calls to help me figure out why I his bike isn't working.
Had to replace the main control module on the red TT30 couple years back, you tech was really helpful with trouble shooting the problem. Also had to get two new rear tires for our TT350 one for each bike. Aside from the supply chain issue, parts arrive timely.
We have purchased 5 of these electric bikes and enjoy riding around the neighborhood with our Grandkids. Anytime we have an issue or need a new part, the Burrormax Team is easy to contact and sends parts out immediately.
It was a struggle getting the wheels to work on this car. I contacted customer service and they could not help me. The manual was not aligned with the parts I had for the car. I finally figured out the spacers provided (not like pictured in the manual) had to be modified to work. After a little engineering and cutting work with my dremel tool, I got everything working properly. The attached photo showing a 'fixed sleeve' was not part of my build. Oh well. Many hours of frustration.
Had a great experience with the Burromax team! After evaluating several options, I concluded the TT1600R was the superior product. Bill was very helpful over the phone addressing a few questions. So I bought mine online and then picked it up at their office. The whole team is very friendly and helpful. They had me loaded up and on my way in no time.
I've now purchased 2 bikes, the first being a T350 and the next being a T750. My son's have loved them both, they are easy to repair when broken from normal wear and tear. Good all around experience between riding and maintaining these bikes.
Answer: Becky, Not sure what you are refering to so please give us a call at 3146209006
Answer: Expect 14 mile range with 180 lb rider and 20 mile plus with 100 lb riders on flat ground wide
Answer: All in-stock Items ship the same day or by the next Business day. You will have to contact us for estimated shipping dates on all out-of-stock Items
Answer: 1-5 Business days depending on your located. All items ship from our St. Louis, MO warehouse.
Answer: Well it depends--- We tested with 220 lb rider on flat ground wide open and bike goes 26 miles--wind was realitively calm. Same bike on low setting it goes 44 miles If you are not always on wide open and on a fairly flat surface--maybe 30 miles is a good number. Lots of variables but above it tested personally
Corbin Y,
We regret the charge that Paypal imposes on you, the buyer, in the event of cancelled orders. Please understand their policy before using the service.
About 1 1/2 years ago Paypal changed their policy and they do not refund processing fee's of 2.9%.
In your case, becasue you used pay pal to pay for this item, we cannot refund processing fee's. Our records show your item was in stock and we would have shipped it--there was not a backorder. Anytime we do not have an item you are notified and asked if you would like to "preorder" items.