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Burromax

Overview

Burromax has a rating of 4.7 stars from 482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Burromax most frequently mention customer service, great experience and mini bike. Burromax ranks 3rd among Bicycle sites.

service
96
value
4
shipping
3
returns
3
quality
9
This company responds to reviews on average within 1 day

Instant Feedback

982 reviews
How would you rate Burromax?
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Ohio
1 review
0 helpful votes
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Was easy to find correct part and order what I needef
October 8, 2024
Updated review

Easy to navigate and find what I needed. Processing and shipping was fast and easy.

Date of experience: September 28, 2024

Easy to navigate and find what I needed
October 1, 2024
Previous review

Easy to navigate and find what I needed.

Date of experience: September 21, 2024
Indiana
1 review
0 helpful votes
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Ordering is easy and delivery is fast
October 7, 2024
Updated review

Website, ordering and delivery all easy and smooth. Customer service lacking.

Date of experience: September 27, 2024

Easy
September 18, 2024
Previous review

Easy. Wish you had coupons though - when you buy more than one.

Date of experience: September 8, 2024
Massachusetts
1 review
0 helpful votes
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Shopping
September 11, 2024

Shopping and checkout were a breeze. Videos and photos on the site were very helpful in decision making for our purchase

Date of experience: September 1, 2024
Kansas
1 review
0 helpful votes
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Just what we were looking for!
December 7, 2024

Was very easy and shipping was fast! No problem getting what we were looking for!

Date of experience: December 5, 2024
Texas
1 review
0 helpful votes
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Products
December 19, 2024

Good OEM replacement parts to keep these bikes going. Will come back as needed

Date of experience: December 9, 2024
Virginia
1 review
0 helpful votes
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Awesome!
May 9, 2024

My son absolutely loves this bike! It handles great with enough power to do anything we throw at it. Looking to purchase one for myself as well. Received in a very timely manner came with a 3/4 charged battery as no one I think would wanna wait to at least try it out once it shows up ;) Thanks for this amazing bike!

Date of experience: April 29, 2024
Iowa
1 review
0 helpful votes
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I received it
December 18, 2024

I got the part and the part works great but my chain keeps falling off of the sprocket

Date of experience: December 8, 2024
Texas
1 review
0 helpful votes
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Mine shipped with missing pieces
August 20, 2024

I am waiting on Burromax's team to call me back, as my bike was shipped without the necessary bolt for the rear shock. Note that you will need some type of bike stand/motor mount to get the bike hanging off of the ground in order to assemble it. Plan for a couple hours of assembly time.

Date of experience: August 10, 2024
North Carolina
1 review
0 helpful votes
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Best electric dirt bike around!
June 29, 2022

100 percent satisfied. Daughter loves it. Super long range, fast, and excellent customer service. Bike is still growing strong. Also makes for a great "ride down to the neighbors" when I don't feel like walking. Plenty powerful for an adult.

Date of experience: June 29, 2022
Indiana
1 review
0 helpful votes
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Easy purchase
January 2, 2024

Really fast customer service and I really enjoy the discrete packaging when delivered to the front door. My son had no idea what showed up after Thanksgiving and then on Christmas he was completely shocked.

Date of experience: January 2, 2024
California
1 review
0 helpful votes
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Very happy kiddo
August 3, 2023

Bike is exactly as outlined in product specs. Super happy kiddo, rides well, quality is good. Very happy with our purchase. Quick ship. My son saved his race payout money for a few months to get this bike. He will use it as we travel to various race tracks this year. Would buy it all over again! Extremely pleased.

Date of experience: August 3, 2023
Indiana
1 review
0 helpful votes
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Got what I needed.
October 8, 2023

Friends kid ran into our privacy fence and busted the upper & lower fork clamps. Quick search on the website lead me to the parts I needed, ordered them and got them swapped out within 30 minutes. Daughters back to ripping up the street with her brother

Date of experience: October 8, 2023
Ohio
1 review
0 helpful votes
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Parts fit perfectly.
September 15, 2024

Ever time I have ordered parts they have worked great. And came in a day earlier than expected

Date of experience: September 5, 2024
Florida
1 review
0 helpful votes
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I purchased the bikes for my kids a few years ago and didn't use much now that they started actually riding them had a motor go out a speed control and one of the chargers stopped working. The other is still in good working order.

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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Hands Down Best Bike
April 13, 2023

I love this bike…. From start to finish experience with order was excellent shipping was fast and i enjoyed taking with customer support they were very helpful with helping me change order for bike color to keep delivery time on schedule…. I will be ordering another one soon

Date of experience: April 13, 2023
Tennessee
1 review
0 helpful votes
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Shipping
August 4, 2022
Updated review

Thanks for the quick response and the quick shipping! Much appreciated!

Hi, wondering why not estimate on time for shipping? If it's not coming for a week, I wonder if maybe we should just buy a similar part on Amazon that may work and not have a shipping cost but also tell us when it will come. Email didn't add any more info either. Any chance you could shoot me an email on estimated shipping date and arrival? Thanks!

Date of experience: August 4, 2022

Hi, wondering why not estimate on time for shipping?
September 2, 2022
Previous review

Hi, wondering why not estimate on time for shipping? If it's not coming for a week, I wonder if maybe we should just buy a similar part on Amazon that may work and not have a shipping cost but also tell us when it will come. Email didn't add any more info either. Any chance you could shoot me an email on estimated shipping date and arrival? Thanks!

Date of experience: August 3, 2022
Virginia
1 review
0 helpful votes
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Burromax is great
March 8, 2024

I have owned two of their bikes now. They are true motorcycles and built like tanks compared to some other small "toy" motorcycles. Burromax has great customer service and the bikes are well designed and well engineered. O look forward to seeing even more models and refinements over the years. The seem to be taking a slow and steady, iterative growth path, but I could totally see them making a full size electric motorcycle some day.

Date of experience: March 8, 2024
Missouri
1 review
0 helpful votes
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It is a safer alternative to gas-powered bikes. Be careful when unloading that key is out and the hand does not go on the throttle. Besides that, we enjoy our mini bike. Lent it to a fellow racer and he wrecked so he bought it. I am a normal-sized (under 135 lb) woman and I was able to ride with ease. Hopefully, I get a replacement and/or upgrade this year.

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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Very fun bikes
May 21, 2024

Very easy-to-use. The grandkids love them.
The 250 motor gets hot very fast with 60lb 9 year old. Do not take on even the slightest hill. The 350 is awesome our 9 & 13 year old grandsons love this one. Might start looking for a bigger one for me.

Date of experience: May 11, 2024
Georgia
1 review
0 helpful votes
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Excellent all around!
July 4, 2023

Ordered this for my father in law who is clearly a big kid at heart! He absolutely loves it!

Ordered the product and it shipped the next day and we had it within 3 days! Excellent experience all around! If you're thinking about it make the purchase!

Date of experience: July 4, 2023